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Hotel Marusansou

3.0 star property
Ryokan with free breakfast, in the vicinity of Ueda Castle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marusansou

Hot springs
Point of interest
Lobby
Hot springs
Hot springs

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Japanese Room (12.5 Tatami Mats / 3F,4F)

Japanese Room (12.5 Tatami Mats / 3F,4F)

Japanese Room (12.5 Tatami Mats / 3F,4F)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Minibar
In-room safe
Daily housekeeping
  • Sleeps 4
  • 4 Single Futons

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Minibar
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
2-9-6 Kamiyamadaonsen, Chikuma, Nagano-ken, 389-0821

What's nearby

  • Nagano Olympic Stadium - 16 min drive - 17.0 km
  • Matsushiro Castle - 18 min drive - 16.2 km
  • Nagano City Museum - 19 min drive - 19.7 km
  • Chausuyama Zoo - 19 min drive - 17.3 km
  • Bessho Hot Springs - 24 min drive - 20.1 km

Getting around

  • Chikuma Obasute Station - 6 min drive

Restaurants

  • ‪麺屋壱星 - ‬2 min walk
  • ‪ゆかり - ‬3 min walk
  • ‪舞鶴 - ‬2 min walk
  • ‪瑞祥 Laundry & Cafe - ‬3 min walk
  • ‪スナック ちっち - ‬3 min walk

About this property

Hotel Marusansou

Ryokan near Nagano Olympic Stadium
You can look forward to a free breakfast buffet, an indoor mineral hot spring (onsen) and a garden at Hotel Marusansou. Free in-room WiFi and a bar are available to all guests.
Additional perks include:
  • Free self-parking
  • Free train station pick-up, hot springs on-site and a front desk safe
  • Karaoke, a lift and free newspapers
Room features
All 76 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and toilets with electronic bidets

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 8:30 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Marusansou Chikuma
Hotel Marusansou
Marusansou Chikuma
Marusansou
Hotel Marusansou Ryokan
Hotel Marusansou Chikuma
Hotel Marusansou Ryokan Chikuma

Frequently asked questions

Is Hotel Marusansou pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Marusansou?

Self-parking is free at this property.

What time is check-in at Hotel Marusansou?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Marusansou?

Checkout is at 10:00 AM.

Where is Hotel Marusansou located?

Situated in Chikuma, this ryokan is within 12 mi (20 km) of Ueda Castle, Chausuyama Dinosaur Park and Ikenami Shotaro Sanada Taiheiki Kan. Nagano Olympic Stadium and Ikushimatarushima Shrine are also within 12 mi (20 km).

Hotel Marusansou Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 7 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2024

8/10 Good

Hirotaka

Stayed 1 night in May 2023

10/10 Excellent

Kazuhiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今後の子供対策に期待
７歳の娘用の浴衣のサイズが合わず、フロントに言ったらすぐ持ってきてくれましたが、結局合わず着れませんでした。極端に大きいのか、小さいのしかなく、せっかくの浴衣を着れず娘は残念がっていました。浴衣の上の羽織も、子供のは用意がなかったです。また、金額は変わらないのに夕飯の内容が子供のは品数が少なかったのはデザートとか、内容を子供向けにするとか対策してほしいと思いました。
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
両親の宿泊のために予約をしました。 温泉がとても良く、お部屋も快適でお食事は食べきれないほどの量だったようです。 一泊の滞在でしたが、とても満足しているようです。ありがとうございました。
Stayed 1 night in Nov 2021

8/10 Good

takashi

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。 朝食が子供用に選択肢があると良かったです。
Stayed 1 night in Aug 2021

6/10 Okay

Masato

Liked: Staff & service
Disliked: Property conditions & facilities
夕食は微妙
食事は微妙、部屋にウォシュレットなし
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かった
冷たいお水のサービスは嬉しかったです。 お風呂も入れ替え制で、色々楽しめました。 無理な事を言っても柔軟な対応をして頂き感謝の一言です。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物全体に思っていたより綺麗で、お風呂も良かったです。 お部屋にトイレが二つあって驚きです。 風呂上がりに居酒屋。枝豆がおいしかった。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017