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Hotel Rancho Luna

3.0 star property
Beachfront, with full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rancho Luna

Deep-tissue massages, sports massages, massages on the beach
On the beach, beach massages, beach volleyball
Individually decorated, individually furnished, desk, laptop workspace
3 bars/lounges, poolside bar
Business centre

Reviews

5.6 out of 10

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pool
    Pool
  • Spa
    Spa

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Desk
Iron/ironing board
Laptop workspace
  • 25 sq m
  • Golf view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Private bathroom
Desk
Iron/ironing board
Laptop workspace
  • 25 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

Similar properties

View from property
Vista al Mar
Pet-friendly
Parking included
Air conditioning
Breakfast available
10.0 out of 10, Exceptional, (1)
The price is €42
includes taxes & fees
23 Nov - 24 Nov
Vista al Mar
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About the area

Map
Carretera Pasacaballo Km 17½, La Campana, Cienfuegos, Cienfuegos, 55100

What's nearby

  • Rancho Luna Beach - 9 min walk - 0.8 km
  • Luna Lighthouse - 4 min drive - 3.4 km
  • Guanaroca Lake - 7 min drive - 3.8 km
  • Palacio de Valle - 21 min drive - 20.0 km
  • Castillo de Jagua - 54 min drive - 54.6 km

Restaurants

  • ‪Club Cienfuegos - ‬22 min drive
  • ‪Villa Lagarto - ‬22 min drive

About this property

Hotel Rancho Luna

Hotel by the sea
You can look forward to a free breakfast buffet, a poolside bar and a rooftop terrace at Hotel Rancho Luna. With a beachfront location, beach massages and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Tennis courts, self-parking (surcharge) and meeting rooms
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • Luggage storage, concierge services and free newspapers
Room features
All 222 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as safes.
Extra amenities include:
  • Bathrooms with showers and shampoo
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Hotel Rancho Luna are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and transport

  • Parking on site (USD 1 per night)
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • No lift

More

  • 4 buildings
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for wireless Internet in public areas: USD 1 per hour (rates may vary)
  • Self-parking fee: USD 1 per night
  • In-room safe fee: USD 2.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9 AM to 7 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Rancho Luna Cienfuegos
Rancho Luna Cienfuegos
Rancho Luna
Rancho Luna Cuba
Rancho Luna Hotel
Rancho Luna Hotel
Rancho Luna Cuba
Hotel Rancho Luna Hotel
Hotel Rancho Luna Cienfuegos
Hotel Rancho Luna Hotel Cienfuegos

Frequently asked questions

Does Hotel Rancho Luna have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM to 7 PM.

Is Hotel Rancho Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rancho Luna?

Self-parking is available for USD 1 per night.

What time is check-in at Hotel Rancho Luna?

Check-in start time: 4:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Rancho Luna?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Rancho Luna?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Rancho Luna located?

Nestled on the beach, this Cienfuegos hotel is within 3 mi (5 km) of Rancho Luna Beach, Guanaroca Lake and Luna Lighthouse. Cienfuegos Botanical Garden and Plaza de Actos Cienfuegos are also within 12 miles (20 km).

Hotel Rancho Luna Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 7 out of 19 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst of the worst, the attention since you enter is pessimistic. The workers do not take care of you in anything. The cleaning in the rooms is the worst. I recommend that if you plan to go to that hotel change your mind.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and beach, friendly staff, quiet, relaxing place.... rooms are dated and not in great shape but I will definitely return.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. This is my third time here early gets better every time, I will be returning again.
Stayed 7 nights in Dec 2018

6/10 Okay

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
This was a decent place but I’m glad we only stayed one night. Pros: All inclusive Included water activities on their private beach Cons: Food was just ok Beds weren’t very comfortable and had ants A little far from town but they were very helpful in getting you taxis
Stayed 1 night in Dec 2018

4/10 Poor

LuzHelena, South Africa

Liked: Cleanliness
Disliked: Property conditions & facilities
The water was coming black and brown from the faucet. Half way through our stay they sent us to another hotel (5 hours away) which meant that we lost our transport to the airport. They did not reimburse us for this. People there made their best effort to provide a great service, they were friendly and there is a natural paradise to be explored. Location is wonderful although the sea is not crystal clear due to its high mineral composition.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is close to nice beach that’s all the hotel has going for it
Stayed 12 nights in Sep 2018

6/10 Okay

Larissa, Wales,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights at the hotel. The food was fresh, the staff was very pleasant. The rooms are comfortable with air conditioner to keep you cool. Not sure how they keep mosquitoes away, but we had few bites, so bring anti-mosquitoes stuff with you. The manager was very helpful and solved the payment problem we had when checked in. Will stay again as they have wonderfull beach!
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio,Limpiesa muy mal,ropa de cama y toallas sucio, Cucarachas en el comedor
Stayed 1 night in Nov 2019

8/10 Good

Carlos

Business traveller
Liked: Cleanliness
The facility is a bit out of date. I'm glad that the meal is a little more delicious
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

2/10 Terrible

Vilma Celia

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible!!!! No se puede brindar turismo sin condiciones , escases de todo!!!!
Stayed 4 nights in Apr 2019

2/10 Terrible

Patrick, Hannover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist in einem katastrophalen Zustand. Das Personal ist teilweise unfreundlich und alle sind schlecht ausgebildet. Nichts funktioniert. Das Essen ist schlecht.
Stayed 1 night in Oct 2018

6/10 Okay

Chuchi, Argentina

Liked: Cleanliness, room comfort
Cerca de la playa pero muy lejos del centro
Hotel 3 estrellas un asco la cantidad de gatos y perros que hace desagradable el hotel.las instalaciones cómodas
Stayed 4 nights in May 2018