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Sonesta ES Suites Cleveland Westlake

3.0 star property
Colonial hotel with 24-hour fitness centre and seasonal outdoor pool

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sonesta ES Suites Cleveland Westlake

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Suite, 2 Bedrooms, Fireplace
Suite, 2 Bedrooms, Fireplace
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is €89
includes taxes & fees
28 Nov - 29 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 1 King Bed, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Smart TV
Pillow-top bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Smart TV
Pillow-top bed
Ceiling fan
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Smart TV
Pillow-top bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Smart TV
Pillow-top bed
Ceiling fan
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Smart TV
Pillow-top bed
Ceiling fan
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Smart TV
Separate bedroom
  • 65 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

Reception
DoubleTree by Hilton Cleveland - Westlake
Pool
Pet-friendly
Parking included
Free WiFi
7.2 out of 10, Good, (1002)
The price is €100
includes taxes & fees
18 Nov - 19 Nov
DoubleTree by Hilton Cleveland - Westlake
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About the area

Map
30100 Clemens Rd, Westlake, OH, 44145

What's nearby

  • Crocker Park - 17 min walk
  • Lake Erie Nature & Science Center - 4 min drive
  • Huntington Beach - 10 min drive
  • Westfield Great Northern Mall - 11 min drive
  • Rocky River - 12 min drive

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪Crocker Park - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪The Cheesecake Factory - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Condado Tacos - ‬3 min drive

About this property

Sonesta ES Suites Cleveland Westlake

Hotel near Lake Erie
You can look forward to a terrace, a firepit and a garden at Sonesta ES Suites Cleveland Westlake. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with laundry facilities and a 24-hour gym.
Additional perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, an off-lead area and luggage storage
  • Coworking spaces, barbecues and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Free toiletries and hairdryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, kitchens and fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 14 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
An off-lead area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 30 May to 15 August

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Frequently asked questions

Does Sonesta ES Suites Cleveland Westlake have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Sonesta ES Suites Cleveland Westlake?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Cleveland Westlake on 28 Nov 2024 start from €89.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sonesta ES Suites Cleveland Westlake pet-friendly?

Yes, Sonesta ES Suites Cleveland Westlake allows dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Cleveland Westlake?

Self-parking is free at this property.

What time is check-in at Sonesta ES Suites Cleveland Westlake?

Check-in start time: 4 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Sonesta ES Suites Cleveland Westlake?

Checkout is at 11:00 AM.

Where is Sonesta ES Suites Cleveland Westlake located?

Situated in Westlake, this hotel is 0.9 mi (1.4 km) from Crocker Park and within 3 miles (5 km) of Lake Erie and Huntington Reservation. Lake Erie Nature & Science Center and Huntington Beach are also within 3 miles (5 km).

Sonesta ES Suites Cleveland Westlake Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1001 reviews" "
Rating 8 - Good. 260 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 110 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

brian

Stayed 1 night in Oct 2024

2/10 Terrible

Eyad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
Stayed 4 nights in Sep 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Light and fan in living room did not work. Other than that, all was perfect??
Stayed 1 night in Oct 2024

10/10 Excellent

samuel

Stayed 2 nights in Sep 2024

10/10 Excellent

Lenel

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the money.
Stayed 3 nights in Sep 2024

10/10 Excellent

samuel

Very nice an clean amazing staff !!!
Stayed 2 nights in Sep 2024

6/10 Okay

Elizabeth

Travelled with family
Disliked: Staff & service, amenities
Property not kept up with regular maintenance. Front desk is not responsive.
Stayed 2 nights in Sep 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay best part was being able to make meals
Stayed 2 nights in Aug 2024

4/10 Poor

TANNER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

marianne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Meh…
Not enough bedding. Lobby limited availability. Coffee rarely available
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Rooms at a great price
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tallon

Stayed 4 nights in Jul 2024

2/10 Terrible

KELLEEN

Travelled with family
We booked this Suite 3 weeks in advance when we arrived from California we were told we could not check in until 4 PM, we came back at 4 PM and there was a big sign taped to the door saying due to a discrepancy. The lobby is shut down and please call this number… called the number for two hours straight there was no answer whatsoever This is one of the most unprofessional establishments I’ve ever dealt with in my life
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I expected more
We had to switch rooms because the first the toilet was clogged and the key card would not work. After changing rooms still had issues with the key card not working much of the time. We had to ask for more towels-not enough for people booked. There was no housekeeping service. Had to take out the trash and make beds ourselves. When more towels needed had to take back the dirty ones to get clean. We needed the sofa bed but had to call for linen and make it ourselves. Had to ask for another pillow. All pillows were extremely flat.
Stayed 5 nights in Jul 2024

2/10 Terrible

Mark

Stayed 2 nights in Jul 2024

6/10 Okay

Joe

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Stay
We spent two nights while our own home was under repair, and while not the highest quality place, it was an affordable and comfortable stay. We liked being able to use the kitchen and the outdoor space (pretty little walkways, basketball court). The fireplace didn’t work, but in May we didn’t care. The pool was just being filled for the season. Great location near Crocker Park!
Stayed 2 nights in May 2024

6/10 Okay

Richard

Travelled with family
Disliked: Staff & service, property conditions & facilities
Honest Reviews Only
The exterior had some issues, like rotting looking stairs etc so i was glad we were on the first floor. When i entered the room, the first thing we noticed was all of the pillows and cushions for the sofa and chairs were all over the floor and all of the cabinets and drawers and closet doors etc were all wide open/pulled out drawers. It was really weird. I called the front office but there was no answer-even though I had just left the counter. The room itself is like the pictures just more used and not kept up that nicely. Even the dispensers in the bathroom with shampoo and body wash etc were empty. The King bed only had two horrible pillows..called up to ask for more which you have to drive to get, but they were "out" so we could only get one. They made sure to make you sign a form stating that there were no refunds before issuing a key etc. Under certain circumstances, I might stay there again but for sure my expectations were too high for this place. We stayed 3 nights.
Stayed 3 nights in Jul 2024

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Stayed 3 nights in May 2024

10/10 Excellent

Isa

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1 service the assistant general manager Ameer was very helpful
Stayed 2 nights in Jun 2024

2/10 Terrible

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Terrible accommodation. Shower malfunction, bed sagged caused back ache, ripped curtain.
Stayed 4 nights in Jun 2024