2/10 Terrible
Ralph
Business traveller
4 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival to this hotel. We were a tad early of the check in time. We walked in and saw the hotel worker behind the desk. She did not say hello, welcome rather than very rudely said "you can't check in until 3 "we are full!
and gave us a look like what were we doing here. When we finally get our room, it is not the one I chose from the website. I was told I made reservations with a third party it was not their problem. Then the breakfast was a joke. food was nasty, little that was out. Out of creamer for coffee and apple juice was pretty much water. Room was dirty. Floor in bathroom dirty. Walls dirty. I WOULD NEVER PLAN A STAY HERE EVER. It gets better, the same rude clerk we saw the first time, checked us out and asked us if we wanted our receipt emailed. We said not we would like it printed out. She said I can't do that since you booked 3rd party! WHAT IN THE WORLD. YOU TOOK MY MONEY. I PAID THERE AT THE HOTEL. THIS ESTABLISHMENT NEEDS TO BE REPORTED. I AM SO DISAPONITED AND THERE IS NOTHING I CAN DO ABOUT IT! THIRD PARTY!
Ralph
Stayed 1 night in Nov 2024