2/10 Terrible
David G.
24 Feb 2020
Disliked: Cleanliness
Cold, Damp, Dark and Dirty
This villa is dark, cold and dirty. Damp bedding and streaming condensation on windows make for an extremely uncomfortable stay. Mould round kitchen sink, downstairs bathroom sink, shower and toilet. There is thick black gunge growing in the kitchen sink overflow which smells when you pour something down the sink.
No kettle, no tea towels, no baking trays, no oven gloves, no fire blanket, no extinguisher, no smoke alarm no dishwasher tablets, no washing powder, no fuel for the fire and no lifesaving equipment round swimming pool.
Toilet brush was disgusting. The cooker is difficult to use due to no markings the on dials. Also if you turn on all the rings you cause a power cut. Without power you have no water in the taps and you cannot open the gates to get your car in or out. The fridge smells when you open the door and the inside is cracked and dirty. One of the cups had so many cracks it would constitute a health hazard and should be destroyed.
Beds not made before our arrival. In making our beds we found the mattresses to be dirty. 2 small heaters are totally inadequate for the space. No English channels on the TV. No vacuum cleaner to clean the place when you leave. Communication was almost impossible as we do not speak Spanish and Antonia speaks no English. We inadvertently left with the spare keys and posted them to Antonia but as yet have not had confirmation that she has received them. The villa is surrounded by cockerels which start crowing at 3 in the morning and go on all day. This property should never be advertised as a winter let. We spent the following week of our holiday in a villa in Benalmadena and it was perfect. Casa Arenas is just the worst place we have ever stayed in. I have photographs to document all this but am not being allowed to post a link to them here. If Casa Conil would like to see them I would be happy to forward them. Makes you wonder if any of these properties advertised are ever inspected.