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The Mallard Hotel

2.0 star property
Gather 'round the firepit or challenge friends to a game of pool. This mountain hotel is your home away from home.

Choose dates to view prices

Photo gallery for The Mallard Hotel

BBQ/picnic Area
Games room
Premium bedding, down duvets, memory-foam beds, individually decorated
Exterior
Games room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen
  • Pet-friendly
  • Parking included
The current price is €142
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Studio, 2 Queen Beds, Mountain View

Premium bedding, down duvets, memory-foam beds, individually decorated

Deluxe Studio, 2 Queen Beds, Mountain View

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Studio, 1 King Bed, Kitchenette, Mountain View

Premium bedding, down duvets, memory-foam beds, individually decorated

Design Studio, 1 King Bed, Kitchenette, Mountain View

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
178 Five Points Dr, Copperhill, TN, 37317

What's nearby

  • Ocoee Adventure Center - 4 min drive
  • Ocoee River - 6 min drive
  • Toccoa River Adventures - 6 min drive
  • Rolling Thunder River Company - 7 min drive
  • Blue Ridge Scenic Railway - 20 min drive

Restaurants

  • ‪Hardee's - ‬6 min walk
  • ‪Pat's Kountry Kitchen - ‬8 min drive
  • ‪Rum Cake Lady - ‬6 min drive
  • ‪Papa's Pizza To Go - ‬6 min drive
  • ‪Burra Burra Riverside Dining - ‬6 min drive

About this property

The Mallard Hotel

Hotel in the mountains
Free on-the-go breakfast, a firepit and laundry facilities are just a few of the amenities provided at The Mallard Hotel. Free in-room WiFi, with a speed of 25+ Mbps, and an outdoor entertainment area are available to all guests.
Additional perks include:
  • Free self-parking
  • A billiards/pool table, outdoor furniture and smoke-free property
  • Charcoal grills, a vending machine and a TV in reception
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • Memory foam beds and down duvets
  • Bathrooms with showers and free toiletries
  • 43-inch Smart TVs with Netflix, Hulu and streaming services
  • Private gardens, kitchenettes and mini fridges

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

Frequently asked questions

Is The Mallard Hotel pet-friendly?

Yes, dogs are allowed at this property.

How much does it cost to stay at The Mallard Hotel?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at The Mallard Hotel on 1 Mar 2025 start from €141.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Mallard Hotel?

Self-parking is free at this property.

What time is check-in at The Mallard Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Mallard Hotel?

Checkout is at 10:00 AM.

Where is The Mallard Hotel located?

Situated in the mountains, this hotel is 0.3 mi (0.5 km) from East Polk Public Library and within 3 miles (5 km) of Ocoee River and Ocoee Adventure Center. Raft One and Toccoa River Adventures are also within 6 miles (10 km).

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The Mallard Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 50 reviews
Rating 8 - Good. 10 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eriberto

Very Nice Place. I have no idea why it has only 2 stars. I would stay again. Amazing Rooms and very clean
Stayed 2 nights in Jan 2025

8/10 Good

Carole

Great
Stayed 1 night in Dec 2024

8/10 Good

Melanie

This was a nice, clean and comfy! We enjoyed the fire pit area. The bed was very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Very cool place. Easy check in process. There was food left in the microwave so that was my biggest complaint and we had hoped to watch the Monday night football game after a long day of driving but TV wasn’t equipped for that. Overall great experience for the 💲
Stayed 1 night in Dec 2024

10/10 Excellent

Yvette

Super clean & comfortable!
Stayed 3 nights in May 2024

6/10 Okay

candace

decor was very pretty. Need better breakfast, and new washcloths, those there now are rough!
Stayed 1 night in Jul 2024

8/10 Good

joshua

Nice hotel for the price
My husband and I went for an anniversary.... For the price we paid, it was a very nice hotel. We were never. Able to access the lobby.Arcode never worked.We had to leave a day early to get back to the kids because of the hurricane but overall it was a decent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Traci

Cute & clean. Definitely have their guests in mind. Right next door to a locals breakfast/lunch restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Was easy to get to McCaysville and Copperhill
Stayed 1 night in Jun 2024

6/10 Okay

shawn

Was basic lodging. No attendent, key less entry, nothing special.
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Clean and very accommodating. Very nice and updated inside the rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cheyenne

Kind of "motel" looking on the outside, but dont judge a book by its cover!! The room was super clean and cozy and had everything we needed! Highly highly recommend. We'll definitely be staying again if we're around the area.
Stayed 1 night in Mar 2024

2/10 Terrible

Charlotte

Liked: Property conditions & facilities
Disliked: Cleanliness
We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Stayed 1 night in Oct 2024

10/10 Excellent

Kaleb

Very nice interior, staff was great. Had a family next door to us and since we're leaving early, called and asked to switch rooms did so in minutes and resolved the issue without any fuss.
Stayed 1 night in Dec 2023

10/10 Excellent

Sonja

Surprising nice stay!
Very nice stay at the Mallard! It was a last minute pick because our Airbnb cabin wasn’t going to be ready due to no power. For the cost I was very pleased! The rooms had been updated and looked really cute but mostly the bed and pillows were amazing!! We had a great rest that night! What was different and strange is that there was not an employee on property…….. sign outside the office says check your email for room and key code! Weird! Our code work first try so we had to go back and get phone number to get new code and were helped quickly.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Pro's & Con's
Pros: Convenient location, friendly staff, comfortable beds, newer amenities in rooms, recently remodeled. Cons: Not a real breakfast, more like a few packaged snacks, walls are thin, television service/wi-fi was poor, low signal.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stewart

Don’t Judge a book by its cover
Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks
Stayed 1 night in May 2024

4/10 Poor

PETER

Liked: Staff & service
I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Stayed 1 night in Aug 2024

2/10 Terrible

Charles

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
Disappointed big time, it looked and was nothing like the listing on hotels.com. Room had a horrible smell due to swamp cooler ac unit. TV Remote broken also. Just very disappointing and it was located in a remote area of town, with no front desk and self-check in made the whole experience even more sketchy. Felt like an abandoned motel 6, that they slapped some new paint on to reopen for business. Would like a refund.
Stayed 1 night in Mar 2024

2/10 Terrible

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
This is a motel, not a hotel. The rooms have been updated, but they used a very cheap contractor and it shows everywhere. There was less than half a roll of toilet paper in the bathroom when i arrived. I Stripped the bed down to check for critters, it appeared to be clean, it had a full mattress protector, never the less my wife woke up covered in bites. Gaps under the door and the doors look like someone has tried to break into the room. I couldn't tell you anything about the staff because we literally didn't see anyone while we were there. Waste of $220. Do yourself a favor and drive 20-30 minutes to Blueridge GA and get a better quality room for the same price.
Stayed 1 night in Jun 2024

4/10 Poor

Dion

Disliked: Staff & service
This property has potential for being a great stay for good value. I can see what the owners/managers are attempting to do, they just aren’t there yet. The motel is a renovation and the concept is great with the stylized design and some of the neat details (fire pit area, individual welcome boards in the rooms, free access to laundry machines). There was no attendant onsite which is fine if everything goes as planned. A problem for us as the room we were issued with door code was dirty (bed not made, towel on floor, garbage in can). We called the customer service number for the hotel and were given another room to move to. The 2nd room had a marker box spilled all over the floor and a mop in it. We were told by customer service to try a different room and he gave us the door code for that….so we carted our luggage to that room, opened the door while feeling worried we might open to an occupied room, and that room was also uncleaned from previous occupant. Bed not made, used coffee cups on counter, garbage in cans. While the phone rep apologized, he asked us to try another room on a different floor. This time I was frustrated from moving large luggage back and forth, nervous that I was going to open an occupied room, and was close to giving up on this hotel and demanding a refund. I tried the next room. Finally found clean room! All night was worried about other guests entering our room and cleaning staff did accidentally open our door the next morning thinking it was empty.
Stayed 1 night in Jan 2024

8/10 Good

Blaire

Stayed 1 night in Jan 2025

8/10 Good

GENE

Great remodel. Will stay again but if you advertise free “breakfast” make it a breakfast, not a few loose snacks, instant oatmeal and water.
Stayed 1 night in Jan 2025

10/10 Excellent

Trapper

Stayed 1 night in Jan 2025