4/10 Poor
keith, Orlando
Travelled with partner
4 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Renters be aware: the photos do not match the property.. The bathroom was the most disgusting one I’ve seen in 3 months of traveling in Italy.. mold, mold & mold from the shower curtain that sticks to you whilst showering, the hand held that doesn’t stay put and slides down, more mold around the perimeter of the bathroom. I’m allergic to mold so I was suffering for two days. Then an additional cleaning fee in ‘cash’ was inconveniently shared with us after we booked the property, I understand a cleaning fee but there is no trace of cash so there’s no accountability, seems shady to pocket our cash. Next.. it was so beyond cold in the property my husband and I slept in our clothes to keep warm because they also charge for heat as I discovered from past customer feedback. Remediation of mold is necessary or this property should be shut down it’s extremely inappropriate.