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JW Marriott Hotel Macau

5.0 star property
Luxury Cotai hotel connected to the convention centre, a quick walk to Cotai Strip

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Macau

Meeting facility
Premium bedding, down duvets, minibar, individually furnished
Premium bedding, down duvets, minibar, individually furnished
2 bars/lounges, poolside bar
Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
The price is €231
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed, Pool View

View from room

Executive Room, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

2 bars/lounges, poolside bar

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Pool View

Premium bedding, down duvets, minibar, individually furnished

Executive Room, 2 Double Beds, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

2 bars/lounges, poolside bar

Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, down duvets, minibar, individually furnished

Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

2 bars/lounges, poolside bar

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow menu
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
LED TV
  • 96 sq m
  • Sleeps 3
  • 1 King Bed

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9.2 out of 10, Wonderful, (342)
The price is €162
includes taxes & fees
26 Nov - 27 Nov
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About the area

Map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas

What's nearby

  • Cotai Strip - 10 min walk - 0.9 km
  • Cotai Arena - 10 min walk - 0.9 km
  • Venetian Macao Casino - 18 min walk - 1.6 km
  • The Londoner Macao Casino - 20 min walk - 1.7 km
  • City of Dreams - 3 min drive - 2.3 km

Getting around

  • Zhuhai Station - 19 min drive
  • Macau (MFM-Macau Intl.) - 11 min drive

Restaurants

  • ‪Don Quijote - ‬8 min walk
  • ‪Jin Yue Xuan - ‬8 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪TDR - ‬4 min drive
  • ‪Hiro Ramen - ‬4 min drive

About this property

JW Marriott Hotel Macau

Luxury family-friendly hotel near Cotai Strip
Located close to University of Macau and Hac Sa Beach, JW Marriott Hotel Macau provides a free return airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a facial, a manicure/pedicure or a body scrub at The Ritz-Carlton Spa, Macau, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with a lazy river and a waterslide
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Express check-in, a children's club (surcharge) and smoke-free property
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 1015 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with separate baths/showers and free toiletries
  • LED TVs with premium channels
  • Fridges, free infant beds and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 11 AM to 9 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MOP 338.80 for adults and MOP 165 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • The Lounge
  • The Pool Bar
  • Urban Kitchen

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 December to 13 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 500.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MOP 338.8 for adults and from MOP 165 for children
  • Rollaway bed fee: MOP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau
JW Marriott Macau Cotai
JW Marriott Hotel Macau Hotel
JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau Hotel Cotai

Frequently asked questions

Does JW Marriott Hotel Macau have a pool?

Yes, this property has an outdoor pool and a children's pool. The swimming pool is closed seasonally each year from December 29 until March 13.

How much does it cost to stay at JW Marriott Hotel Macau?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Macau on 24 Nov 2024 start from €231.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Hotel Macau?

Self-parking is free at this property.

What time is check-in at JW Marriott Hotel Macau?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at JW Marriott Hotel Macau?

Checkout is at 11 AM.

Does JW Marriott Hotel Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 11 AM to 9 PM at scheduled times.

Where is JW Marriott Hotel Macau located?

This family-friendly Cotai hotel is located near the airport, 0.5 mi (0.8 km) from Cotai Strip, and within 6 mi (10 km) of University of Macau and Macau Tower Convention and Entertainment Centre. Macau Tower and Hac Sa Beach are also within 6 mi (10 km).

JW Marriott Hotel Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 41 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

My Hong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.
Stayed 1 night in Oct 2024

8/10 Good

Kim Liew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N.A
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied stay
The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too
Room view
Toilet view
Bathtub view
View outside the room
Stayed 2 nights in May 2024

8/10 Good

shu xian

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights
Stayed 2 nights in Mar 2024

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 2 nights in Mar 2024

10/10 Excellent

Dong-eun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Wan Hua

Stayed 1 night in Dec 2023

10/10 Excellent

Sui

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand.
Stayed 2 nights in Dec 2023

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Stayed 1 night in Nov 2023

10/10 Excellent

Shuk Mui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Stayed 2 nights in Nov 2023

10/10 Excellent

WILLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
Stayed 2 nights in Nov 2023

10/10 Excellent

DONGIL

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel!
I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again.
Stayed 3 nights in Oct 2023

10/10 Excellent

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Lai

Stayed 1 night in Aug 2023

10/10 Excellent

TSZ TICK

Stayed 1 night in Aug 2023

6/10 Okay

Chung

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.
Stayed 3 nights in Aug 2023

10/10 Excellent

kelly

Stayed 1 night in Jul 2023

10/10 Excellent

Shiumung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.
Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

pazex

Stayed 1 night in Jun 2023

10/10 Excellent

Lung George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!
Stayed 2 nights in May 2023

10/10 Excellent

Lai Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Relative long waiting time to get the room
Stayed 1 night in May 2023

10/10 Excellent

Chow

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023