Coulsdon West Holidays

It was excellent for me as a solo traveller.Easy to locate. The staff were very helpful, the room I stayed in was clean and well decorated. I liked the wet room bathroom and the facilities in it were easy to use. The only problem I could see was the shortage of towell rails. There was only one towell rail but the bedroom was large and could accommodate 3 people. As the wet room is also large perhaps 2 more towell rails could be attached to the wall opposite the shower seat for when 2 people stay.

What a gem of a property. This really is a cozy guest house! The food was exactly what we needed after a holiday in Europe both comforting and filling....and the hospitality...a cut above the rest. Every person we encountered was so lovely. Especially Michael. The way Michael is just at ease in every conversation is the root of hospitality. He's kind, whitty and knows how to make someone feel safe. This place is genuine and thoughtful hospitality in every way. We will be back.

TV size would be the only complaint, a special thank you to the KP that served us for breakfast

Ideal in regards lo location to Purple Parking & Airport… Basic customer service on arrival, not overly informative. Room was clean, but missed cobwebs at height, and shower room floor needs replacing. Main reason I will not be reusing, is that the walls are thin and didn’t get much sleep due to noisy neighbour.

This hotel is spotless. I was that impressed, i asked them to pass on the message to their housekeeping staff. The building shows signs of usual wear and tear but Nadia & her team obviously work hard at keeping the areas clean. No signs of cobwebs or dust...anywhere. For the price we paid, it was an excellent choice. Ive paid much more for hotels which have no where near the cleanliness of this place. Staff are very pleasant and welcoming. Well done to all.