Pan Pacific Hotels & Resorts hotels in Cozumel, Quintana Roo

"I have stayed here 4 times in the last 3 years. I come back primarily b/c of the staff. Always welcoming; always friendly. There is nothing wrong with the food but it is not spectacular. The room has shower heads that are not always consistent but b/c of the staff, I can overlook this kind of stuff. My room is always clean as is the facility. The property location makes it easy to get to activities."

"The restaurants all seemed to have the same theme night every night and there was minimal variety each night"

"Great customer service All inclusive service was amazing "

"I’ve been staying at this property for the past 10 years. The cleanest, Hospitable, friendly is worth more than it’s value"

"We were preferred beach front, ocean view. Loved the snorkeling right at the resort. Windows favorite restaurant with Luis as our waiter, making it enjoyable. Angel in reception went above and beyond. "

"15 minute drive to down town,the only down side during my stay main swimming pool not available due to remodel and also the elevator closed to my unit was undergoing an upgrade,the noise was moderate. Staff was very friendly.overall we had a good experience. "

"This was my second time coming to a his resort! Loved the closeness of everything, beach, pool dining, bar! Staff is amazing super friendly and very kind. They got to know each of us. I highly recommend the spa! Hydro therapy and full massage was out of this world! Was bummed by the food options, but you get what you paid for. The staff went out of their way to help accommodate to your desires! "

"Right across the street from Marine World "