The Royal Hotel Crewe, A BRILLIANT Collection

3.0 star property
Hotel in Crewe with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Hotel Crewe, A BRILLIANT Collection

Business centre
Exterior
Restaurant
Bar (on property)
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Champagne service
Free bottled water
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Fan
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Champagne service
  • 9 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Champagne service
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Champagne service
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Suite, 1 Double Bed

Highlights

Separate sitting area
Heating
Flat-screen TV
Sofa bed
Fan
Hairdryer
Private bathroom
Champagne service
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Champagne service
  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, 1 Single Bed (Shared)

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Coffee/tea maker
Electric kettle
Champagne service
Netflix
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, Multiple Beds (Family of 3)

Highlights

Heating
Flat-screen TV
Fan
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Champagne service
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
7 Nantwich Road, Crewe, England, CW2 6AG

What's nearby

  • Alexandra Stadium - 1 min walk
  • Lyceum Theatre - 18 min walk
  • Queens Park - 4 min drive
  • Wychwood Park Conference Centre - 7 min drive
  • Keele University - 17 min drive

Getting around

  • Crewe Station - 2 min walk
  • Manchester Airport (MAN) - 38 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪The British Lion - ‬2 min walk
  • ‪Passage to India - ‬1 min walk
  • ‪Thai Taste Noodle Bar - ‬3 min walk
  • ‪The Cheshire Inn - ‬1 min walk

About this property

The Royal Hotel Crewe, A BRILLIANT Collection

Property highlights
At The Royal Hotel Crewe, A BRILLIANT Collection, you can look forward to concerts and live shows, a bar and a business centre. Free in-room WiFi, with a speed of 50+ Mbps, and a restaurant are available to all guests.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), a banquet hall and 1 meeting room
  • Smoke-free property and luggage storage
Room features
All guest rooms at The Royal Hotel Crewe, A BRILLIANT Collection have amenities, such as free WiFi.
Other amenities include:
  • Heating and fans
  • Showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with Netflix, streaming services and cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 9.30 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 9.3 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Royal Hotel Crewe
Royal Crewe
The Royal Hotel
The Royal Hotel Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel
The Royal Hotel Crewe, A BRILLIANT Collection Crewe
The Royal Hotel Crewe, A BRILLIANT Collection Hotel Crewe
The Royal Hotel Crewe A Brilliant Collection Powered by OYO

Frequently asked questions

Is The Royal Hotel Crewe, A BRILLIANT Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Royal Hotel Crewe, A BRILLIANT Collection?

Self-parking is free at this property.

What time is check-in at The Royal Hotel Crewe, A BRILLIANT Collection?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Royal Hotel Crewe, A BRILLIANT Collection?

Checkout is at 11:00 AM.

Where is The Royal Hotel Crewe, A BRILLIANT Collection located?

Situated in Crewe, this hotel is within 1 mile (2 km) of Alexandra Stadium and Lyceum Theatre. Queens Park is 1.6 mi (2.5 km) away. Crewe Station is only a 2-minute walk.

The Royal Hotel Crewe, A BRILLIANT Collection Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 70 reviews" "
Rating 8 - Good. 23 out of 70 reviews" "
Rating 6 - Okay. 11 out of 70 reviews" "
Rating 4 - Poor. 11 out of 70 reviews" "
Rating 2 - Terrible. 14 out of 70 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Gregory

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel closed down
I arrived at this hotel only to find that it was closed down due to health and safety issues i was not notified of this which left me 200 miles from home with no place to stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Jon

Stayed 1 night in Nov 2022

6/10 Okay

MR P A

Business traveller
Liked: Staff & service
Disliked: Cleanliness
A bit shabby
The main building is impressive, as was the room at first glance but cleanliness was poor and everything looked a bit shabby. If it’s just for one night, it might suffice and it was pretty cheap. Staff were friendly and efficient.
Stained caroets
Dangerous and potentially lethal electrics.
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
Photos of rooms are misleading. Rooms were very run down and furniture old. Did not match the pictures when booking. Had no towels in the room when we arrived, and toilet repeatedly flooded anytime it was flushed. Very little amenities and quite dingy. Very disappointing visit, would not stay here again.
Stayed 1 night in Oct 2022

2/10 Terrible

alan

Stayed 1 night in Oct 2022

8/10 Good

Tim

Stayed 1 night in Oct 2022

4/10 Poor

Rob

Business traveller
Disliked: Property conditions & facilities, room comfort
FREEZING COLD
The room itself was tidy and clean👍 However, the shower did not work properly - the flow was weak AND the water was FREEZING!!!! I only stayed for one night - and so I simply informed the Reception when I was leaving (I made do). Reception were polite, but there was no (part) refund offered. I left disappointed. R 😔
Stayed 1 night in Oct 2022

8/10 Good

Anne

Liked: Staff & service, amenities, property conditions & facilities
Comfortable bed, quiet room, approx 3 min walk from the train station with many options for food close by. Decent sized room.
Stayed 3 nights in Oct 2022

10/10 Excellent

MISS Leanne

Liked: Cleanliness, property conditions & facilities, room comfort
A comfortable and quiet hotel
I had a really comfortable and quiet stay. It was very close to the train station and local amenities. I was pleased with it being a budget hotel but also exceeding my expectations. The staff were super friendly and made my stay great. A*
Stayed 1 night in Oct 2022

8/10 Good

Yaser

Travelled with family
Disliked: Amenities
The bathroom in general is not clean and the window is not completely closed
Stayed 5 nights in Sep 2022

8/10 Good

G

Stayed 1 night in Sep 2022

6/10 Okay

Tim

Liked: Cleanliness, room comfort
Good location - needs to attend to some minor fail
Very good access to railway station and large, comfortable room with good wifi. Let down by tea/milk not being provided on first night - given on request, complimentary biscuits only on second night. I reported the bathroom strip light/shaver socket as not working on the first night and was assured it would be fixed the next day - it wasn't. The music from the nearby Bar might be unwelcome but finished by 10pm on Wed. night - may finish later Fri/Sat.
Stayed 1 night in Sep 2022

4/10 Poor

Arvindbhai

Stayed 1 night in Sep 2022

2/10 Terrible

Kathryn

Disliked: Staff & service, amenities, property conditions & facilities
The location is very central and convenient for Crewe railway station and plenty of places to eat nearby. Nice big car park at the back with free parking but needs better lighting at night. The hotel itself is very dark and grim and dated with peeling/damp wallpaper at the top of the stairs. There is no lift but it isn’t advertised as has been pointed out previously. The room had a big burn on the carpet and the window wouldn’t shut so all the noise from the busy road below can’t be shut out. It would be a nightmare at the weekends as there is a busy pub next door and takeaways. The bedside lamp had nowhere to plug in and the bed made an ominous spring noise when I sat on it. There was excrement in the toilet and the towels were threadbare with holes in them. The TV worked, there were toiletries and tea and coffee in the room. The hot water takes 5 minutes to come through, I had a shower with someone else’s pubic hair so not very clean. The worst thing was that I had an overwhelming feeling of being unsafe that I couldn’t shake and I left after 5 hours to sleep on someone’s settee in a safe place. There needs to be investment and modernisation. The staff were nice enough but didn’t offer a refund or ask for further feedback when I left early although I said the room was not to my standard. I would not recommend staying here unless there is a significant improvement in the safety, cleanliness and standard of accommodation in general.
Stayed 1 night in Sep 2022

6/10 Okay

matthew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022

2/10 Terrible

Simon

Business traveller
Liked: Cleanliness
Disliked: Amenities
Location wise this was great but that was it's only plus. Room very basic and separate bathroom was a pain. Biggest pain, though, was cold shower.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel 30 seconds from the Railway Station. Friendly staff and small but comfy rooms. For the price, this hotel is very good.
Stayed 1 night in Sep 2022

4/10 Poor

Stephen

Stayed 1 night in Sep 2022

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal hotel
Really helpful receptionist. Had a drama with the tv not working in my room and got moved to another room with en-suite. Only niggle, if I had stayed in the original room on 1st floor, over the bar, my musical appreciation would have been tested a tad due to the volume. Other than that, no dramas.
Stayed 2 nights in Sep 2022

6/10 Okay

Andrew

Stayed 2 nights in Aug 2022

8/10 Good

Judith

Liked: Cleanliness, staff & service, room comfort
All Good👍
Very good value for money, had everything we needed for a stop gap for a long journey
Stayed 1 night in Aug 2022

8/10 Good

peter

Stayed 1 night in Aug 2022

2/10 Terrible

Adnan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022