Curtiss Hotels

"My previous review was responded to. Absolutely no one has reached out to me to find out any issues. Upon arrival at the property, I was informed by the manager that Travelocity was not paying the hotel and I would have to pay the hotel directly. This was incorrect and it felt very shady. Then the manager proceeded to check me in under the incorrect name. I needed to get a receipt for my stay and I informed her that I would be back to get my receipt at a later time. She had accidentally printed me the wrong person’s receipt. The next day, I arrived back at almost midnight to find a note on my door stating that I could come by the desk to get my receipt. I returned a note stating that I would be by on Monday. I am working 16-hour shifts. The manager thought the “I am” was 1 am and proceeded to knock on my door at 1 am. She was verbally upset. She went to get the note and I pointed out where I wrote I am working 16-hour shifts. Not at 1am working 16-hour shifts. As she walked away she was verbally upset, using a few foul words. The next morning, I came by the desk and all she said to me was, "I was trying to accommodate your request." There is way more to this but Travelocity will only let me write so much. "

"The room was nice very clean but the bed was excellent soooo comfortable great bedding slept like a baby and really needed my sleep thank you!"

"Room was clean and comfortable. "

"Room was nice, staff was great. Creepy guys in the next room not the best."

"Ice cold room and cold shower. This place is hurting. It was clean."

"This lake house was impeccably clean and the hosts were lovely to work with! If a question popped up they were quick with an answer. The house is absolutely adorable and clearly meticulously cared for. Super impressed! Will be returning in the future, I'm sure! "

"Good location for having to leave early morning for a volleyball tournament the next day. No complaints, as everything was as expected for this type of hotel in a smaller town. Because this is an older facility, it is difficult to keep the common areas warm & cozy when the winter outside temp is unreasonably cold. Rather than becoming disgruntled about this, I truly appreciated the staff alerting us of this upon arrival & they were very willing to please us with space heaters as needed. Would stay again if having to attend an event in Medford."

"Everything was great. Location was fantastic. Host was great. "

"The house was more than expected. Well kept, clean. Very helpful in an unfortunate situation with the snow and ice and cold cold weather. Definitely will use again if needed.. thank you"