2/10 Terrible
ISAIAH
Business traveller, Travelled with partner
19 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay in this property. I repeat, DONOT book this property. They will extort you and disrespect you.
I had the worst experience of my life staying here for 4 nights to attend my graduation.
I booked paid on expedia to stay here from thursday to Monday. I arrived Friday early morning to checkin. They asked for security deposit which i gave cash. Then they said they'd charge extra 15usd per night because i booked on expedia. I have never heard of such. This information was not written anywhere on their listing on expedia or even on their website. I reached out to expedia who called them, then they agreed to waive it. Unknown to me, they already decide to not return my 50usd deposit.
Couple with the fact that i had a terrible experience with the management, one of which is named "Sonny", the property smells like smoke and the rugs smells like its never been washed.
Early morning on Monday, i was ready to checkout. Met Sonny at the lobby, i handed him the room key. He refused to return my deposit on the excuse that a used face towel was dirty. He called the police to threaten me and i had to leave becaise i had a flight to catch that morning.
I have informed the expedia to retrieve my deposit from them and i hope they will do the needful.
This is my personal experience and i can only warn you not to go warn this property. They trick people into booking online only to request for more money on your arrival.
Be safe y'all.
ISAIAH
Stayed 4 nights in Dec 2024