8/10 Good
David
Travelled with partner
23 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities
This is a fine hotel. We had never been to Dallas so it was hard to pick from so many hotels. What was the reason we picked this one? It was the reviews for the food that made us book here. That being said when we arrived it was late and we were starving. Juan brought us our food to our room. It was delicious. On top of that Juan was courteous. We ate dinner at the restaurant and were happy to hear some live music!
The only things that were not up to our expectations was the coffee and the view from our room. The coffee was not rich enough and should be served in a proper cup not paper. Our window looked out at a building.
Lastly, the front desk staff were amazing. We needed a wheelchair and one was provided. Thank goodness. A special note Lima at the front desk was warm and kind. She made us feel at home from the moment we arrived and saw us off.
David
Stayed 4 nights in Nov 2024