6/10 Okay
Matthew
Travelled with family and small children
25 Jan 2025
Liked: Cleanliness
Overall this resort nice. I agreed with the star rating it has.
The food at the buffet had a good variety. Staff were polite.
Loved the spacious apartment for our family and how quiet the resort felt- it was full but didnt feel crowded.
There were areas for improvement. The pool closure times were varied so the waterslides were shut off early when our kids still wanted to enjoy them and others were never open despite us asking for the operating time which disappointed them.
The frozen drink mixes were not ready until dinner some days and when you want a cool drink on a hot day, this can negatively impact your experience.
There was an issue with ants in the rooms which was not a huge issue except for the one time they were all over our freshly changed towels, which made us not want to use them.
There entertainment was geared to a quieter crowd ranging from BINGO to karaoke. Though this can be nice for some it was not as enjoyable for children and young adults who would like a more.
Finally there was not a lot in regards to dining. The two booked dinners were for sushi and bbq. We only experienced the bbq, but found it quite disappointing as we were expected to cook our own food- not what we expected for an all-inclusive.
Overall this was a good resort and we would return but if we did we would have more clarity on expectations.
Matthew
Stayed 7 nights in Jan 2025