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Grand Santhi Hotel

3.0 star property
Hotel with free parking, a quick walk to Level 21 Mall

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Photo gallery for Grand Santhi Hotel

Outdoor pool
Super Deluxe Room
Front of property
Reception
Daily to-go breakfast (IDR 75000 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Shower/bath combination
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe Room

Super Deluxe Room

Super Deluxe Room

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Garden
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Free bottled water
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Super Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Super Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
Jl. Patih Jelantik No.1, Denpasar, Bali, 80113

What's nearby

  • Level 21 Mall - 4 min walk - 0.4 km
  • Sanur Beach - 9 min drive - 6.6 km
  • Eat Street - 9 min drive - 8.4 km
  • Seminyak Square - 10 min drive - 9.3 km
  • Seminyak Beach - 11 min drive - 9.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 34 min drive

Restaurants

  • ‪Bakmi GM - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Soerabi Bandung - ‬4 min walk
  • ‪The People's Cafe - ‬5 min walk

About this property

Grand Santhi Hotel

Hotel near Level 21 Mall
Located close to Saint Joseph Junior High School and Sudirman Grand Mosque, Grand Santhi Hotel provides dry cleaning/laundry services, a business centre and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • A 24-hour front desk, 4 meeting rooms and a banquet hall
Room features
All 74 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with free toiletries
  • TVs with satellite channels
  • Private gardens, wardrobes/cupboards and separate sitting areas

Languages

English, Indonesian

Similar properties

Front of property – evening/night

Inna Bali Heritage Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 123 reviews
The price is €26
includes taxes & fees
29 Jun - 30 Jun
Inna Bali Heritage Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM on request
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: IDR 75,000 for adults and IDR 37,500 for children
  • A restaurant

Restaurants on site

  • Centre Bistro Restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately IDR 75000 for adults and from IDR 37500 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 200000 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Santhi Hotel Denpasar
Grand Santhi Hotel
Grand Santhi Denpasar
Grand Santhi

Frequently asked questions

Does Grand Santhi Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is Grand Santhi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Santhi Hotel?

Self-parking is free at this property.

What time is check-in at Grand Santhi Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Santhi Hotel?

Checkout is at noon.

Does Grand Santhi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-10:00 PM on request. A fee of IDR 200000 per vehicle applies.

Where is Grand Santhi Hotel located?

Situated in Denpasar, this hotel is within a 10-minute walk of Level 21 Mall, Saint Joseph Junior High School and Sudirman Grand Mosque. Udayana University Sudirman Campus and Sangla Hospital are also within 1 mi (2 km).

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Grand Santhi Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 10 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kulwinder

Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Hotel Grand Santhi and unfortunately had a very unpleasant experience. The property was unclean and poorly maintained, with visible mold and cockroaches in multiple areas. The food hygiene was unacceptable — I found dead flies in the meal that was served, and the breakfast buffet had fruits infested with ants and flies. The kitchen staff was polite, but there were very limited vegetarian options, and I strongly advise against booking with dinner included — it’s simply not worth it. The hotel environment was extremely noisy, especially around the pool area, which felt more like a school playground with too many unsupervised kids running around. The overall atmosphere did not resemble a relaxing or welcoming hotel experience at all. Honestly, I don’t believe this property meets even basic hospitality standards. I would not recommend staying here, especially if you value cleanliness, peace, and decent food hygiene.
Stayed 6 nights in Jun 2025

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service
いい
Stayed 2 nights in Jan 2025

8/10 Good

AS, Frankfurt

Liked: Staff & service, amenities
Der Pool ist eine schöne Abkühlung, wenn nicht gerade ein Schwimmkurs darin stattfindet. Das Frühstück ist wenig westlich, aber man kann sich immer ein Omelette bestellen. Die Zimmer sind soweit ordentlich, aber die sanitären Anlagen sind alt, die Duschwanne und Vorhang waren sehr verdreckt und die Abflüsse haben teilweise gestunken. Großes Lob gilt dem freundlichen Personal.
Stayed 7 nights in Jan 2020

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortabel und gute Lage

Mitten in Denpasar, Shoppingcenter in der Nähe und zu Fuss in ca. 5 Minuten erreichbar.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old

Aircon spoilt, old and poorly maintained hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Mustafa, India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast good staff close to all locations ,toilets need glass showers ,otherwise all perfect
Stayed 3 nights in Oct 2019

8/10 Good

koba, 静岡県

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールが子供の水泳教室に使われていて入る気持ちになれなかった。
Stayed 3 nights in Jul 2019

8/10 Good

YU FAN

Liked: Cleanliness, staff & service, room comfort
服務不錯! 設備普通，近市區餐飲購物方便，但容易塞車!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denpasar

WiFi very good, tv you better have your laptop because that's poor. Nice confortable bed, breakfast OK. Quiet far from beaches
Stayed 4 nights in May 2019

8/10 Good

Janan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We met very good nice staff. All sheets pilow covers toiletaries were changed every day. The staff helped us to find a desent honoust driver with cheap prices for his services. The hotel provides open bephie breakfast with delecious veriety of food. The main thing you feel safe and secure. It is located near three supermarkets
Stayed 11 nights in Oct 2018

8/10 Good

Kaj Igor

Liked: Cleanliness, staff & service, room comfort

Centrally perfect placed hotel for excursions.

Jeg havde lejet bil og chauffør til at komme rundt på Bali... og til det formål var hotellet best placeret. Værelset var stort og veludstyret med sofa og sofabord, skrivebord og stol, to dobbelt senge, garderobeskab osv. Dog var værelserne under renovation, og det så man klart på badeværelset, der var i en meget trist, og i virkeligheden komplet uacceptabel, stand! Det store hotel var ramt af vulkan "skrækken", med meget få gæster, hvilket nok havde ramt økonomien til renovationen. Værelset var, trods sin størrelse, meget billigt - så jeg gjorde ikke nogen ståhej omkring badeværelset. Personalet var enormt flinke og høflige, og morgenmads udvalget enormt. Der ligger en McDonald's få skridt om hjørnet fra hotellet, hvis man er til noget andet. Alt i alt var jeg ganske tilfreds med hotellet. Poolen var stor og i god stand.
This review was submitted before 2018 and has not been verified.

8/10 Good

John, Perth

Liked: Cleanliness, staff & service, room comfort

Great Value

The staff and the environment at the Grand Santhi is really 5 Star ***** in my opinion from the amazing experience. The staff are so friendly and went out of their way to meet my needs. One of the staff brought me bananas from his home town. They moved desks in the lobby and reception to allow me room to work at different times. The restaurant staff had my breakfast ready by the third day without me asking. The fresh fruits were amazing. From the service staff, reception, sales and marketing through human resources all took time to make me feel welcome and ensure I was happy with everything. Thoroughly recommend for anyone on short business trip. I came for dental work at Bali International Dental Clinic around the corner. Mall 21 and Matahari are within minutes of walking. Sanur is a short taxi ride. My only issue was the Wi-Fi and internet connection. The "Hotspot" didn't reach the 4th floor or dropped out frequently.
Stayed 7 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This review was submitted before 2018 and has not been verified.

6/10 Okay

BEVERLEY ANN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location for Denpasar shopping

Our stay here was ok, hotel different from our usual kuta/ubud accommodation, they are not used to dealing with Aussie tourist, so it was us out of our usual comfort zone, not a fault on their part, we would stay again.The plumbing in bathroom needs attention, staff were very helpfull, it was the language barrier that was a problem sometimes.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Raul, NZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing aspects

First let me say that all the staff I dealt with were outstanding, from the man at reception on arrival to the lady who made the individual omelettes for breakfast the day I left. The biggest disappointment was the bathroom/toilet. The shower curtains (which I assume were once white or at least cream) were brown (dark brown at the bottom), and there was dark mould in the grouting around the tiles at the 'plug' end of the bath/shower. The towel rail almost came off the wall when I pulled a towel off it (one end actually came away) and the walls and floor around the toilet looked....nasty! This was a surprise and a great shame as the room itself appeared clean and tidy. A secondary disappointment was that the continental breakfast was uncovered (by any kind of protection from insects that is, it was covered, but in tiny fruitflies or something - which were on the fresh fruit, bread, etc etc. Not wanting to get Bali Belly I opted for the cooked breakfast and had a lovely omelette made for me too.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jan, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een prima rustige plek!

Bij mijn aankomst bleek mijn kamer geen balkon te hebben,dus kreeg ik een upgrade naar een kamer bij het grote zwembad.Ook de wifi werkte niet goed,en dat werd ook direct oplost,door me een betere wifiverbinding aan te bieden. Het ontbijtbuffet is basic,en vooral een Aziatisch buffet,maar toch voor mij ruim voldoende,fruit,eieren,toasts,koffie,etc. Het restaurant had geen grote keuze,maar voor de vijf dagen dat ik daar was voldoende.De kwaliteit was uitstekend van het eten.Het personeel was vriendelijk en behulpzaam.
This review was submitted before 2018 and has not been verified.

8/10 Good

Tanja, Arnhem

Liked: Cleanliness, staff & service, room comfort

Twee nachten verblijf

Eenvoudig goed hotel om even op adem te komen na een lange vlucht en tevens de start van onze backpack tocht te beginnen.Goede bedden, airco en een fijn zwembad om even af te koelen. Centraal gelegen vorige allerlei uitstapjes.
This review was submitted before 2018 and has not been verified.

8/10 Good

Frederik, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for mpney

Meget fint hotel med gode senge og godt trådløst internet. Der er en udmærket indonesisk inspireret morgenmad med. Personalet er meget venlige og hjælpsomme. Hotellet ligger centralt. Det hele koster ikke meget
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE experience

Terrible...supposed to be non-smoking in the whole building, but there was a hotel staff or customer or two in the space in front of my room, SMOKING all the time. I had asthma fit while staying this hotel and it got a LOT worse because of this...I complained to the hotel staff but they didn't do anything...I'd NEVER EVER go back again or recommend this hotel to anyone else.