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Hyatt Regency Bali

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Bali

2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine
Private beach, white sand
3 outdoor pools
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
The price is €150
includes taxes & fees
5 Feb - 6 Feb

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
Rainfall showerhead
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
Rainfall showerhead
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Regency)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed (Regency)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Premium)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Premium)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Day bed
Rainfall showerhead
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Deluxe)

1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed (Deluxe)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Deluxe)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds (Deluxe)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View (Club Access)

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds, Garden View (Club Access)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Premium)

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Single Beds (Premium)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Rainfall showerhead
Separate bath and shower
  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Jl Danau Tamblingan 89, Denpasar, Bali, 80228

What's nearby

  • Sanur Beach - 6 min walk
  • Mertasari Beach - 9 min walk
  • Sindhu Beach - 3 min drive
  • Sanur Night Market - 3 min drive
  • Bali Beach Golf Course - 4 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪Massimo - ‬5 min walk
  • ‪Andaz Bali - ‬10 min walk
  • ‪Omang Omang - ‬10 min walk
  • ‪Piano Lounge - ‬10 min walk
  • ‪Lilla Pantai - ‬7 min walk

About this property

Hyatt Regency Bali

Luxury eco-certified hotel near Sanur Beach
Consider a stay at Hyatt Regency Bali and take advantage of a terrace, a garden and dry cleaning/laundry services. With amenities such as a private beach and beachfront dining, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Indonesian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and 4 meeting rooms
  • A lift, a 24-hour front desk and tour/ticket information
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 363 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and bidets
  • 55-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 412,368 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Omang Omang
  • Piano Lounge
  • Pizzaria

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 8,202 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On a private beach
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 412368 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Regency Bali Hotel Denpasar
Hyatt Regency Bali Denpasar
Bali Hyatt

Frequently asked questions

Does Hyatt Regency Bali have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM to 7 PM.

How much does it cost to stay at Hyatt Regency Bali?

As of 11 Jan 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Bali on 5 Feb 2025 start from €149.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Bali pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Bali?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Regency Bali?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Bali?

Checkout is at noon.

Where is Hyatt Regency Bali located?

Nestled on the beach, this Denpasar hotel is within a 10-minute walk of Sanur Beach and Mertasari Beach. Sindhu Beach and Sanur Night Market are also within 2 miles (3 km).

Hyatt Regency Bali Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 467 out of 687 reviews" "
Rating 8 - Good. 170 out of 687 reviews" "
Rating 6 - Okay. 32 out of 687 reviews" "
Rating 4 - Poor. 13 out of 687 reviews" "
Rating 2 - Terrible. 5 out of 687 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Syed

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there for my honeymoon and had paid for a king bed room but was given a room with twin beds. Even after repeated requests for a king size duvet, we only had two single duvets. The room had lighting that was not functioning properly and twice the light went out and the engineer had to be called to fix it and we ended up having our dinner with flashlight. In short I would not recommend staying at this hotel
Stayed 9 nights in Dec 2024

10/10 Excellent

Michele Therese

Stayed 7 nights in Dec 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is truly exceptional! From the moment you arrive, you’re greeted with a refreshing cold drink and a cooling wet towel—such a thoughtful touch. The staff are incredibly friendly, always going above and beyond to ensure your every need is met. The level of cleanliness is unmatched; from the rooms to the common areas, there is constant attention to detail, making sure everything is spotless at all times. Every aspect of the experience is designed to make you feel pampered and well cared for, including the kids! We stayed in a Regency Club room, and it was worth every cent. The food options were abundant, and what truly stood out was the attention to my son’s dietary needs—being Coeliac, he was personally approached each day by the staff to ensure his meals were prepared separately and safely. This thoughtful and proactive service made our trip so much easier and more enjoyable, allowing us to relax without worrying about his food restrictions. We will return to this resort the next time we are in Bali, we loved everything about it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ngoc Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is cleaned everyday. Food is great. Would have been awesome to get a free drink or something when checking in on my birthday. But overall it was a great hotel.
Stayed 5 nights in Dec 2024

2/10 Terrible

Sun Jung

Stayed 6 nights in Dec 2024

10/10 Excellent

Nuria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and facilities are excellent and property grounds are well kept Room was comfortable, very modern and well equipped gym, spa facilities are amazing sauna steam room jacuzzi
Stayed 3 nights in Dec 2024

10/10 Excellent

Celeste Colleen

Stayed 10 nights in Jul 2024

8/10 Good

Holly, Jamberoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens are beautiful. The service is good, but not consistent throughout the hotel. In some areas it’s fantastic, such as the spa and food and beverage, and in other areas like the pool area it’s hopeless. Is a beautiful resort, but unfortunately too many noisy children everywhere. The main pool area which is the most magnificent in the resort was unbearable to relax in because of the noisy children. It’s recommended to use the pool in the spa area because it’s quieter, and it is, but it’s disappointing not being able to relax by the main pool because of the noisy children. Many adults choose to sit on the beach to avoid the noise from the kids at the pool. Although a beautiful resort, I would only recommend this property to young families. If you’re of mature age or have no children I would recommend staying in a different resort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne

Stayed 6 nights in Nov 2024

10/10 Excellent

Judy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and right on the beach. The safe are amazing- friendly and very helpful. I am a woman staying Solo and I felt very safe and comfortable. Would stay here again
Stayed 4 nights in Dec 2024

2/10 Terrible

Kate

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I wish we had a pleasant stay there, instead of scrumbling to pack everything the next morning, booking another hotel, booking another driver and just wasting two days of our trip. Too bad for the impressions Hyatt Regency left us with. I think customer service needs work, pool staff needs work to keep the grounds clean and sanitary because they are nice grounds. Either more staff is needed to patrol the hallways so if guests need help, someone is there to assist. Also housekeeping needs more work - please don’t leave mosquitoes flying in the room before you exit. And there should be a door light/signage if you want your rooms cleaned or one for do not disturb. Front desk staff should assist guests better getting into their rooms - at least in the first day in and out because the corridors are really confusing and need times to memorize. Better light, signange with bigger letters should be installed allowing the guests find their way to the room more easily. Also, the toilet situation - the vents/fan should work. As a Hyatt member, this hotel does not represent the Hyatt well. If you are used to a 5-star rating, staying here will make you feel underwhelmed. For this reason, I will not return here in the future (this was my 9th trip to Bali and I have stayed in 29 hotels within Bali).
Stayed 4 nights in Nov 2024

10/10 Excellent

Arlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 1 night in Nov 2024

10/10 Excellent

ian adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful staff. Highly recommend.
Stayed 5 nights in Nov 2024

8/10 Good

Michael, Saint Petersburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is 5 Star except for the fact that they have some sort of master control over the air conditioner system that won't let you set it below whatever threshold they choose. I thought I was doing something wrong at first, so I had the maintenance tech come and explan it to me.
Stayed 2 nights in Nov 2024

10/10 Excellent

vivienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency Sanur was a lovely place to stay. The staff are friendly, the room was spacious and very quiet. The adult only pool was very relaxing. The breakfast was outstanding with a huge variety of dishes. There are many restaurants and shops jut outside the hotel and you can walk everywhere. We will be back in 2025!
Stayed 2 nights in Sep 2024

10/10 Excellent

NADIA SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right in the middle of Sanur so there are dining options either side. I was unsure about the location but am extremely happy with exactly where it was. The pool bar food was perfect and service was amazing. The food in general in the hotel was next level!! We are very fussy with our food but was were extremely impressed! The staff were all so so so lovely! The wifi around the pool was terrible. It force me to relax and not look at my phone so I suppose that was good. The wifi in the room was good. The rooms were so incredibly clean! We cannot wait to go back and have already recommended it to some friends who are travelling there next year!
Stayed 5 nights in Nov 2024

8/10 Good

SAROOSH, Mississaga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, several pools, lovely grounds and very nice staff. The beach was very shallow and weedy however the tides were very low. Nice long boardwalk with lots of good waterview to eat.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alina

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. We were here for 9 days using it as our base to explore Bali on day trips. We were well looked after and the facilities were excellent.
Stayed 9 nights in Oct 2024

10/10 Excellent

tingting

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great apart from the Wifi which was not very stable
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and food
Stayed 4 nights in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just enjoyed a lovely 10 day stay. In general the property is amazing and the buildings and whole area is stunning. It was a pleasure moving around the hotel and the grounds are beautiful. Food was excellent and the beach bar was a lovely place to sit and relax. Disappointed with the speed of service around the pool, had to look for someone to order drinks on a daily basis, it was also unclear which drinks where available from where, one day we got a Mojito the next day they were not being served, we asked for a Pina Colada slush one day and was told they were not available even though we could see the slush machine with them in, on another occassion we were told they could not serve us a draught lager even though there was someone drinking one around the pool! There just needs to be more clarity and better customer service as expected of a high class hotel, but this is a minor point that should be addressed. The breakfast in the regency club were excellent, but the evening offering was a little strange and the objective and offering not clear, people were either treating it as snacks, whilst others piling food high and treating it as an evening meal! This was between 5pm and 7pm only so was also very busy. Generally a lovely hotel and would highly recommend
Stayed 9 nights in Sep 2024

8/10 Good

Ken

Good stay, nice resort.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lanying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024