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"Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved . "

"Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again."

"Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture…."

"Great service, great food, and great Onsen! They even arranged breakfast alternative for giving us access to other Tsuruga hotel to get western style breakfast"

"Hotel workers, everybody was very nice and kind."

"Good place to stay. Window noise insulation is very good, but you cannot open the window since it is near main road with loud noise from trucks. Clean and tidy, helpful staff Some good restaurant at driving distance."