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"Wonderful stay, great location close to the shops. Executive room was really good with the perk of the executive lounge with all day hot drinks and soft drinks, and evening canapés and wine and larger included."

"There were some unfair comments online made about the hotel which I disagree with. The hotel met our expectations and the staff were very friendly and helpful. It was just transitioning into Christmas and the decorations and aroma in reception and the lounges was beautiful. The Spa was reasonably quiet and we found the saunas and outdoor pool to be clean and enjoyable. Our room was also lovely and our only issue was that it took ages to get warm (not hot) water from bath and sink taps. The towel...

"Date night with a show, lovely stay"

"Top hotel to stay great location "

"Nothing is too much trouble. The staff are friendly and helpful. The food is amazing and the spa is great for relaxing. The Hotel Manager is always welcoming and makes sure everything is up to standard. A very pleasant experience to be repeated."

"Hip"

"Amazing hotel - would highly recommend staying. Friendly staff, very comfortable room and good facilities"

"Lovely hotel a little disapointed with the nouse from tge building work starting at 8am . I was looking forward to a relaxing lie-in but that was cut short but otherwise it was super with lovely staff across the board "

"We had a very relaxing stay. Really enjoyed the spa and treatments. All the staff were lovely and attentive. Would definitely return and recommend it."

"Great hotel well located in Bristol. Very nice stay thanks "

"Really lovely hotel. We had a great 2 night stay in a lovely room. Sll the staff were lovely and friendly. The room was comfortable, particularly the bed. With a great, modern bathroom. We really enjoyed our drink in the bar, and breakfast which was well worth the money. The hotel it in a great position. Just down the road from the Abbey, Roman baths and Pultney Bridge. With Sally Lunns a must see and almost opposite. Only down side was the incredibly loud door slams from other rooms...

"It’s cozy place, you feel you are at home, rooms are lovely and staff are wonderful and so friendly! We loved the place and we recommend it for Bath visitors "

"Beautiful setting, lovely service, great food, overall it was a great experience. The only thing is that they could do with a better organisation for the breakfast: the wait is too long (45 minutes to get our food, lots of time waiting on line to be seated) and the buffet is way too small for the number of guests (it would continuously run out of food). That’s only remark of an otherwise fantastic experience!"

"Amazing staff. Went above and beyond. Would rate higher than 5* if i could."