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"The service is so good I like the frontdesk that the girl"

"Spacious room, convenient location to access several sightseeing places. "

"The morning buffet was good and the parking practical."

"Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff. "

"near estation y restaurenate. "

"Great hotel and friendly staff"

"good enough as a business hotel."

"Close to the train station, and all the shops and restaurants and not far to all the things we wanted to see. Very clean and large enough space for 4 of us."

"No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking! "

"Simple hotel but managed well keeping customer experience in mind."

"Location of property is convenient to everything you need to enjoy your vacation. "

"The room was spacious and the food was amazing. Highly recommend for anyone looking for a Japanese experience and at a lovely hotel with attentive staff. "

"Hotel’s onsen as shown in the website pictures are for members only. Only basic dormitory style rooms were offered with public bath which had water pressure problem that 2 cannot wash at the same time. The bath uses regular, non-hot spring water which only open from 800-2000. No hot water in the dormitory bathrooms. Hotel is well equipped with gym and game room however for members only. Wish more clarification on the booking sites for this. "

"Terrific hospitality, made us feel right at home before it was even time to check in. Worth every penny."