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"Chisun Grand Nagano was a great place to stay for our one night in Nagano. The rooms were relatively spacious for Japan hotels and very clean and comfortable. The room even has a massage chair!!! The staff was very helpful with checking in, storing luggage, and shipping luggage to our next stop. The only complaint I’d have about the hotel is the train station is pretty loud and can be heard in the hotel room - but sometimes a lil ambient noise is nice! "

"A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again."