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"The seamless pick up at the station and the lovely kamakuras in the hotel were great. Meal service was great. Staff onsite were wonderful and the snow views made everything magical. The town was v quiet so buy whatever you need before you arrive. Also make sure to alert the staff 5 days in advance if u have dietary needs, the reservation/meals team would not accommodate last minute dietary restrictions even if you have legit reasons which tbh was the only disappointment in our almost perfect...

"We enjoyed staying in a traditional room and eating the excellent meals. Everything was clean and welcoming. "

"Very conveniently located close to the station and great value for money!"

"The staff are friendly and helpful. The food was less than desirable."

"30 minute walk from station or 10 minutes bus ride with 5 minutes walk or quick or affordable taxi. Onsen was great. Lots of amenities. Park with cherry blossoms, convenience store, and restaurants within walking distance. Beds are comfortable. Overall, a great stay. Thank you!"

"Very clean hotel. The building almost feels more like a small university dorm than a traditional business hotel. The staff doesn't speak much English, so make sure you have at least a rudimentary level of Japanese or a translation device if you're staying here, but they are very helpful and friendly. Of note, there are no elevators or escalators in this hotel, so you need to carry your luggage up the stairs if you're staying on the second floor. If you have mobility issues, I would recommend...