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"Everything was excellent and convenient "

"The place is extremely cozy and clean the owners very nice and helpful you really feel at home will highly recommend it to stay there "

"Great hotel clean and so calm. "

"Hotel is very convenient to all the area in the downtown."

"The hotel simply needs renovation. Especially the toilets, cause the showerig cabin was in pretty bad shape. Additionaly, to get to the only electrical socket in the room i had to shift the table. Still, it ws pretty clean and the staff was friendly. "

"Lovely little hotel. Everything smelled fresh from the moment you walked into the lobby. Everyone was super friendly and helpful. Cute little restaurant at the hotel, and a nice breakfast included."

"Personal service exudes this old hotel that has a lot of class but the rooms are a little small. "

"Cozy and friendly staff"

"They gave me Sheperds room / the best room in hotel - Thank you!"

"Clean, good, responsive management, safe parking"

"The staff was friendly and very helpful. Breakfast starts at 8am and we had to leave earlier on both days of our stay. They prepared us breakfast bags. The bed was comfortable. The floor felt a bit dirty. The room was very quiet, overlooking the interior courtyard."

"A very good hostel to stay, dining options & center of Punta Arenas are a bit far away (like 10 mins walk), but very cozy & comfortable hostel, with breakfast starting at 4:30am!"

"Nice place for an overnight prior to Antarctica trip. No elevator is the only downside. "

"Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)"