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"Big. Clean room, hot comfy shower, super nice pillows."

"The staff was helpful and knowledgeable. Our room was clean and had a nice bathroom. Very pleasant stay."

"Good"

"It's in great location, walkable from the main train station and also walkable to the main touristy/restaurant area of the city. The room we had was huge, more like a small apartment. Everything was in great condition and checkin was super easy. Having the free bus pass was very handy, as it meant we could make our way back to the airport at no extra charge (you need bus 50 to get to the airport, it stops just on the left hand side (as you are walking out) of the main entrance to the SBB station. The only slight negative is the room felt quite warm, which was the case for all of the hotels we stayed in in Switzerland. We had air con but turning that down didn't make too much of a difference. But I would say this is a great place to stay if visiting Basel or even if you are just transiting through e.g. making your way to or from the mountains. "

"The staff onsite are very helpful."

"This properly had the biggest suite I've ever stayed in, with a close distance to the train station and perform for those looking to walk around old Bern."

"Its the staff who make this amazing hotel "

"I liked the free public transportation included in the booking. Didnt know til i checked in.. very useful"