Search Shimotakai District Hotels

"Very clean and neat"

"We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will...

"Really enjoyed my 6-night stay here. It really is a traditional Japanese hotel and experience and loved the friendly and helpful staff, and the location is just a short 10 min scenic stroll across the river to the bus/train station. Didnt know what to expect but the Japanese style tatami rooms were cosy and comfy, and the outdoor onsen was just what was needed after a day on the ski slopes. The half-board option is a must if you love Japanese food and each night was like a little banquet with...

"Shibu Onsen Sakaeya is an unforgettable gem nestled in the heart of Japan's charming onsen town. From the moment I arrived, I was embraced by the warmth and hospitality of the staff, who made my stay exceptional. The ryokan's traditional atmosphere, with its beautifully preserved wooden interiors and serene ambiance, immediately put me at ease. However, what truly set Sakaeya apart was the personal touch of the staff, especially Runa, whose kindness and grace left a lasting impression on me....

"it's so convenient and the staffs were great... "

"Incredible service and an absolutely amazing hotel. The staff were amazingly attentive and helpful, provided transport for us to see the monkey park and get us back to town in time for our train back. The evening meal was absolutely incredible and such a lovely experience, and the Onsen was outstanding. We loved our stay and would definitely stay again with absolutely no hesitation."

"I will start with positive comments. 1. Staff is extremely kind, helpful, and they always have smile on their faces. They definitely made the biggest contribution to our stay and I hope they are aware of it and that they are well compensated for it. 2. Food is a perfect gateway to authentic Nagano culinary cultural experience. 3. Rooms are spacious. And I like the idea of onsen. 4. If you are on a fast pace travel to Shiga Kogen I believe location is perfect. You literally ski in and ski out and...

"We stayed here for one night and it was such a treat. At first we were unsure about the travel because we started in Tokyo and then we were headed to Kyoto and this added another 8 hours or so of train travel (over two days). That said, we were determined to see the snow monkeys and to stay in an authentic ryokan, so we did it and I am so glad we did!! The travel turned out to be relaxing and part of the adventure. The snow monkeys were awe inspiring and the ryokan was a beautiful experience....

"Fantastic room with private outdoor bath. Public baths are also great. The dinner and buffet breakfast is huge and delicious. The staff is so helpful and friendly. Stayed here multiple times and love it more each time. "

"何と言っても従業員の方々が素晴らしいかったです。 これぞ温泉旅館！といった感じでした。 ありがとうございました。"

"Great stay , great customer service "

"It's a decent place to stay. I'd say about 3.5 stars out of 5. Downsides are an older building, and water in the onsen too hot for me personally to tolerate (definitely seemed a few degrees warmer than other onsens I've visited). The Wifi also was poor, being slow and frequently losing connection. This ryokan, on the plus side, is very close to the train station and a convenient jumping off spot to visit the Snow Monkey Park. It can be walked, although I suspect most people will take the bus."

"Amazing stay and excellent service. Everything is attention to details and the room are spacious! Love the onsen and the pick up service are delighted given weather condition or else just few mins away you could walk to train station pretty easily! Love the Japanese artwork around. Definitely recommended！ could consider adding 1 more clock in Onsen area. "

"Yuko was lovely sadly property run down, food excellent, glad we did not have to use fire escape"