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"Overall a wonderful stay and would absolutely come again! Beautiful resort with absolutely stunning views and rooms. Spa is fairly priced and excellent. Location very near little Adam’s peak makes for a convenient sunrise walk. Staff all around very good and made the stay welcoming. Some things to be improved: While restaurant food is good, the prices are extortionate and we ended up eating majority of meals in local Ella for a fraction of the price. Due to the size of the resort, transport via buggy is often required and we found this service to be quite inconsistent (especially during periods of rain where everyone in the resort requires a buggy). While the hotel has umbrellas in the room, it would be nice to also get an umbrella if stuck in another location (such as the restaurant) during a downpour. "

"A unique experience to stay in a historic tea factory immaculately and sympathetically converted into a luxury hotel. Lovely spa treatments but highlight was tea picking and seeing the historic boutique tea factory onsite. Beautiful secluded position in tea plantations and countryside "

"What a beautiful oasis! A super relaxed and peaceful place to stay - staff are excellent. Will definitely come again."

"we had a lovely time in Galway Heights. We really liked the location in a small rural road close to a hindu temple and small village and in the tea plantations. Breakfast was very nice, and the staff very attentive. The only grievance was the lack of elevator. We would definitely recommend this."

"We had an excellent stay in that property (3nights March 2025) It located on the hill so the views from the balcony are spectacular. Still just a few steps from the center of town. Very good breakfast with lots of options. Exceptional stuff, especially the manager who was very informative, helpful and kind. The only down was the bathroom which I'd say needed some renovations and the noise coming from the construction going on at the front of the hotel but I understand at some point they have to do it. I would definitely recommend this hotel!"

"This hotel was a little slice of paradise! I’m not one for spending too much time on the hotel grounds but this hotel was an experience in itself. One of the best views of Ella - right between Ella Rock and Little Adam’s Peak. One of the best sunrise views. The garden is beautiful as well. They offer yoga daily in the garden which was truly a highlight of our time in Ella. Staff was very friendly and accommodating helping us book drivers and activities. It was truly a treat staying here! "

"This property was great. The staff was amazing especially Dinesh. We would stay here again."

"She was a grand lady totally elegant. The staff was par excellance. "