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Tea Valley Resort

3.0 star property
Family-friendly Devikolam hotel connected to a shopping centre, steps from Mount Carmel Church

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tea Valley Resort

Reception
View from property
Front of property
Interior detail
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
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Room options

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Showing 3 of 3 rooms

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
LED TV
Renovated in 2022
Ceiling fan
  • 28 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
LED TV
Renovated in 2022
Separate bedroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
LED TV
Renovated in 2022
Separate bedroom
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Pothamedu, Devikolam, Kerala, 685612

What's nearby

  • Mount Carmel Church - 1 min walk
  • Munnar Juma Masjid - 4 min walk
  • Tata Tea Museum - 19 min walk
  • Rose Garden - 3 min drive
  • Carmelagiri Elephant Park - 5 min drive

Restaurants

  • ‪Kanan Devan Tea Sales Outlet - ‬4 min walk
  • ‪Hotel Issacs Residency - ‬4 min walk
  • ‪Roachas Food Court - ‬7 min walk
  • ‪Rapsy Restaurant - ‬1 min walk
  • ‪Tea Tales Coffee - ‬1 min walk

About this property

Tea Valley Resort

Family-friendly hotel revitalised in 2022 and located near Mount Carmel Church
Located close to Tata Tea Museum and Rose Garden, Tea Valley Resort provides a free daily manager's reception, a rooftop terrace and a coffee shop/cafe. Enjoy on-site activities, such as hiking/biking and ecotours. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and a banquet hall
  • Smoke-free property, luggage storage and concierge services
Room features
All rooms are individually furnished, and boast comforts such as separate sitting areas, in addition to perks such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and bidets
  • LED TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: INR 200 to 500 for adults and INR 150 to 397 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The host will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2000.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 2000.00
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2500.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500.00
  • Gala Dinner on 06 November per adult: INR 1000.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 200 to 500 for adults and INR 150 to 397 for children
  • Airport shuttle fee: INR 4000 per vehicle
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Tea Valley Resort Devikolam
Tea Valley Munnar
Tea Valley Resort
Tea Valley Resort Munnar
Valley Tea
Tea Valley Hotel Munnar
Tea Valley Devikolam

Frequently asked questions

Does Tea Valley Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

Is Tea Valley Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tea Valley Resort?

Self-parking is free at this property.

What time is check-in at Tea Valley Resort?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Tea Valley Resort?

Checkout is at 11 AM.

Does Tea Valley Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of INR 4000 per vehicle applies.

Where is Tea Valley Resort located?

This family-friendly Devikolam hotel is located in the mountains, within 1 mi (2 km) of Mount Carmel Church, Tata Tea Museum and Rose Garden.

Tea Valley Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 9 out of 35 reviews" "
Rating 4 - Poor. 4 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view!
Stayed 1 night in Jun 2024

10/10 Excellent

Ajith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Very nice, great location- feels very secluded even though town is not far. Food made me sick.
Stayed 3 nights in Jan 2020

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Customer Service and excellent location.Nice Stay amongst the tea gardens
Stayed 3 nights in Jan 2018

4/10 Poor

Tony, Australia

Disliked: Property conditions & facilities
Disappointing. Old and not maintained
No alcohol for a resort puzzling. Bistro catering for local needs. Menu.in room with 10 pages including western foods but will only serve to the room - no table to eat of. Did agree to serve szechuan chicken in bistro which turned out to be a bowl of chilli rice. No point having such a menu if your kitchen staff don't know how to prepare the dishes. Bistro often crowded, no seats available lots of kids running around. Rooms very large but tired and worn. Road into resort the worst I've traveled on. Whose responsible for its maintenance? If you don't wish to cater for overseas/western visitors maybe your website should say so

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A pleasant stay at Munnar :)
- clean rooms - friendly staff - beautifully planned resort. - rooms have nice view

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overall great hotel
This hotel was good overall- astounding view, and the facilities are quite nice on the whole. The staff were nice, though one gave me the wrong information about the local buses. Similarly, the rooms were quite beautiful, though one morning I didn't have hot water. Despite these small inconveniences though, I thought it was a lovely place and would recommend it to others.

8/10 Good

Salil, london

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location n superb service
Excellent location and superb serservice. It's a bit off road and the approach road isn't that great but once you are in the property you forget everything. It's right in the middle of tea plantation ... Green is the colour all around. There is a lil tree house to have a casual drink as well which we loved.

8/10 Good

Gagan, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing beats the view
Hotel is nice but, it is unbeatable with breathtaking view that it offers. Try to stay on the fifth floor. Few pointers : 1. There are no shops nearby but thats ok. 2. Room service on a-la-carte needs to improve. Hotel doesn't serve a-la-carte after 7ish. 3. Dinner is only buffet however, you can request hotel to serve dishes in buffet on a-la-carte basis in your room. Prices are very reasonable.

4/10 Poor

kuldip, wolverhampton UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice views from the room that's where it ends
Very poor service as staff did not understand Hindi or English. Cups and glasses were dirty and the stuff still in there from the previous user. Bathroom had green and pink stuff in the bottles but could not tell which one was shower gel and shampoo so did not use any. For evening meal we ordered soup when asked for bread, reply was which country are you from. All food was very salty so did not eat any. To make it even bad was the fish we ordered. When I lifted one piece to put it on my plate a long inch insect crawled out of it. It was disgusting site and we left the dinner table. Next day breakfast was not very good and toasts were like card boards. Internet was not good either. I would not recommend this hotel to my worst enemy. Please take this hotel of your list.

8/10 Good

Susan, G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the world
Stayed two nights, great room, staff. Location amazing but not close to town. Only complaint would be buffet is almost entirely Indian food... And doesn't change much.

8/10 Good

anu, Kottyam

Liked: Staff & service, property conditions & facilities
great location but far away from town
Im pretty much satisfied with the resort and its service though its located far away from munnar town ( around 3 kms) and its difficult to get there as it was off road. But the view from hotel was just breathtaking! :)

10/10 Excellent

Fee, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, lovely stay
We really enjoyed the Tea Valley Resort - gorgeous views from our balcony of tea planatations and mountains. Great food. Reasonable cost. Staff organised a guide to take us on a 4-hour hike across the mountains, which was fascinating and enjoyable. Friendly, helpful staff. We just loved this place and would go back.

2/10 Terrible

Anita Sharma, Noida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Honestly , i will not advise anybody to stay there , first its veryyyy far from other sight scene in Munnar , and approach road is soooo BAD that you don't feel like going anywhere after reaching here . Once you are in Hotel you are stuck in there , there is no activity in and around of it , their recreational center has hardly anything to keep yourself busy .In room service was really poor , and in bathroom no hot water available in there . Not a single TV channel was in Hindi or English , Finally they entertain only locals not any other part of India . Will never think about going there again .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The location of the hotel is great,in the middle of the tea plantations.Also the staff is very helpful and friendly. Unfortunately ,the first night we stayed in one of the regular rooms and the bed was in terrible shape,also the room was pretty old.The staff immediately took note and upgraded us to a nicer room for the rest of the stay but beds seem to be a problem through the resort. More recreational activities would be required for families as there is only carrom and TT available in the rec room. Overall experience was good ;but I don't think I would have been happy if the room had not been upgraded .

6/10 Okay

hmital, Philadelphia, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
An average resort, food OK, great view
Resort is quite remote from main road, accessible via a dangerous one lane road. Room is OK, internet in only at lobby; TV cable channels are very limited, food quality and service below par. Due to limited staff, all service quality is bad. It is not worth the price we paid. Best part- great view from room overlooking tea valley.

8/10 Good

Ramanuja, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great view
The view from the resort was really great. Room was also spacious, clean and comfy. The only problem we faced was transport between the city centre & the resort. Having own transport is best, otherwise auto/taxi have to be hired. The hotel staff arranged the auto whenever we requested. Overall, I was satisfied with the place.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

8/10 Good

P Makwana, London

Liked: Staff & service, property conditions & facilities, room comfort
Great resort away from the town
We had a pleasant stay. Tea Valley resort is very peaceful and the staff were very helpful. Food was good but the service was very slow. The main downside is the road leading to the resort. It is very rough and dangerous. But all in all a nice place for a peaceful and relaxing stay with a beautiful view!

8/10 Good

Verified traveller

Liked: Staff & service
I don't know about others expectations but I compr
I don't know about others expectations but I compromised the service because of the location and views... The location nd view from room no 101 is superb but the service is not very good if u r a frequent guest of fivestars... No food served in Room fir dinner... U have to have it at the hotel restaurant ... That to u can't order you have to have the buffet ... which may cost you two-times the dinner for two... First night I had it because of no choice... Second night I bought it from the city..,,room cleaning is also poor... The sence of cleanliness is poor you have to suggest them about that... But they are responsive to ur suggestion... Over all it was a good experience for me and my wife... Bit not excellent ...

8/10 Good

Narayanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and unwind in a tea garden setting
We had a good time relaxing amongst the tea plantation listening to constant melodious songs of the various birds of the area. Well presented, but a little difficult to access. The rooms were spacious with a great balcony view where one can sit and chill. They should change out all the towels and also use softener to make them fluffy and soft. The a la carte lunch turned out to be far better than the buffet dinner.

4/10 Poor

Verified traveller

Disliked: Staff & service
Better Avoid.
A Bit Expensive for the facilities being offered.. Location(Surroundings) is really good. Its very close to Munnar Town. But the road is very narrow and in a bad Condition. Its very difficult even for a car to drive thru. The cottages are very old. Those who are taking the drivers along with, shall note that there's no rest rooms for them.. They have to stay inside the cars.

6/10 Okay

Meetal, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Great view, good food, Smelly sheets
Tea Valley is in an amazing location just outside of and away from the untidy centre of Munnar. If you're comfortable with sleeping on sheets that don't smell the best and using towels that are torn and yellowing then you'll be happy here. The pictures give a false sense of "modern-ness", but the food was amazing and staff were glad to assist and that made up for it. Not the best in terms of accessibility especially if you're lacking in mobility.

6/10 Okay

Verified traveller

Liked: Room comfort
Nice Place, but lacks value for money
Stayed there for 2 nights. Here are my inputs: PROS: 1. Located few kilometers before Munnar in an excellent location. 2. Nice layout 3. Options for self-activities available 4. Nice, spacious balconies. 5. Prompt hot water in taps, room service and nice furniture. CONS: 1. Not value for money. I stayed in luxury cottages and felt cheated for the price after seeing other hotels and what they had to offer for the money I was paying TVR. 2. Food was not up to the mark. We didn't had dinner included in our pricing, so were forced to pay a very high price per person for dinner. No other options available except the buffet. Food quality not very good and unsuitable for North Indian taste (high usage of Coconut Oil) 3. We tried booking a taxi through front desk. Hotel quoted a price for sight seeing for the day which was exorbitant. Booked myself for half the cost after searching online options easily. 4. Views of the valley are blocked due to the tall trees infront of the cottages and only glimpses are visible from room balconies. They need to shed some branches there. 5. Luxury cottages are 50% more expensive than Executive cottages and the only difference was room space. Not worth the upgrade cost. All in all, it was a nice place to stay if you dont have other hotels available in Pothamedu area. But I expected more on the service front after paying the high amounts that I paid and reading the reviews online.