Dormaal Holidays

Rooms are nice; cleaning staff is really efficient. But no onsite representatives make it frustrating. 8 day stay with no service to room. Communication with Numa was robotic and texting was a nightmare. I believe you can find much better options for the price point and better location.

Staff, restaurant, location, decor

Great location and wonderfully hospitable staff that were very obliging. Particularly enjoyed the buffet breakfast which was exceptional. Sadly a few things didn't meet expectations: very poor wifi signal that regularly dropped out across multiple devices in multiple places in the hotel. The gym equipment was very limited and what was available was broken. Our rooms air conditioner was broken which meant we needed to move rooms. The staff were very good about this.

We stayed at this hotel during a recent trip to Brussels. We picked it because it was close to the things that we were planning to do. It ended up being a little further away than we had anticipated, but still a walkable distance from the medieval city center and the entertainment district. The hotel is beautiful and situated right next to the city botanical Gardens. It is safe and the staff was so kind and welcoming to us. We had wonderful amenities. This hotel State was halfway through our two week trip and so we enjoyed having a nice restaurant and Access to services and concierge. We would definitely stay at another Hoxton property.