Hotel Excelsior

Central hotel connected to a railway/underground station in Dortmund with a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior

Lobby
Front of property
Interior entrance
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons)

Family Room (5 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 30 sq m
  • City view
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 19 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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7.8 out of 10, Good, (490)
The price is €53
includes taxes & fees
16 Dec - 17 Dec
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About the area

Map
Lange Straße 1, Dortmund, NW, 44137

What's nearby

  • German Football Museum - 7 min walk - 0.7 km
  • Dortmund Christmas Market - 10 min walk - 0.9 km
  • Westfalenhallen - 4 min drive - 3.1 km
  • Westfalenpark Dortmund - 5 min drive - 3.3 km
  • Signal Iduna Park - 5 min drive - 3.1 km

Getting around

  • Westentor U-Bahn - 3 min walk
  • Dortmund Central Station - 9 min walk
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪Olafs - ‬3 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬6 min walk
  • ‪Bistrorant Sapori D'Italia - ‬1 min walk
  • ‪Vabene - ‬5 min walk
  • ‪BackWerk - ‬5 min walk

About this property

Hotel Excelsior

Hotel near Signal Iduna Park
Hotel Excelsior provides a bar and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self-parking (surcharge) and luggage storage
  • A lift, a 24-hour front desk and smoke-free property
  • Guest reviews say great things about the overall value and helpful staff
Room features
All 54 rooms have comforts such as laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 14.90 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 14.90 for adults and EUR 7.90 for children
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately EUR 14.9 for adults and from EUR 7.9 for children
  • Covered self-parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Excelsior?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Excelsior on 16 Dec 2024 start from €50.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Excelsior?

Self-parking is available for EUR 14.90 per day. Limited spots are available.

What time is check-in at Hotel Excelsior?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 14.9 (subject to availability).

What time is check-out at Hotel Excelsior?

Checkout is at 11 AM. Late checkout is available for EUR 14.9 (subject to availability).

Where is Hotel Excelsior located?

Located in Innenstadt-West, this hotel is steps from Westenhellweg Street and 1.6 mi (2.6 km) from Signal Iduna Park. Dortmunder U and Museum Ostwall are also within 5 minutes. Westentor U-Bahn is only a 3-minute walk and Unionstrasse U-Bahn is 7 minutes.

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 866 reviews" "
Rating 8 - Good. 290 out of 866 reviews" "
Rating 6 - Okay. 118 out of 866 reviews" "
Rating 4 - Poor. 66 out of 866 reviews" "
Rating 2 - Terrible. 68 out of 866 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with group
Grand reception area basic bedrooms,shower too small with plastic curtain, expensive price for basic accommodation
Stayed 2 nights in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money but a bit dated.
Stayed 3 nights in Sep 2024

4/10 Poor

Adam

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Stayed 3 nights in Sep 2024

2/10 Terrible

Liam

Disliked: Amenities
The noise coming from the room next door until 6am was my worse experience ever in a hotel. You could hear every movement and conversation due to the thin walls.
Stayed 1 night in Sep 2024

8/10 Good

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Kalwinder Kaur

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel was fairly clean, but as renovations were going on, there was a lot of materials laying about. Did not state on the website that renovations are going on.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohammad Omar

Stayed 2 nights in Aug 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Emma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms were cleaned but tea/coffee supplies wasn't replenished at all over 4 days & no milk.
Stayed 4 nights in Aug 2024

8/10 Good

Zahir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot weather
Bathroom extractor was not working this time around. No AC or fans in this hot weather.
Stayed 3 nights in Aug 2024

2/10 Terrible

adam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning. very old
Stayed 1 night in Aug 2024

10/10 Excellent

Valentina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super bis auf (kein Kühlschrank bei diese Hitze).währe wünschenwert.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Aleksandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not happy
I arrived late at night (11pm) with my family. We were notified that car park is payable extra even though there was no such information in the description. I was ok with paying extra for the breakfast but again, I was overcharged, all in all original payment was €113 but in the end I paid €159. Breakfast was supposed to be €24 for one adult and two children, parking was supposed to be €14. It was late and I was with two children so I couldn’t get to the bottom of it and left it but I wouldn’t stay there again. Rooms spacious and enough beds. Carpet worn out throughout - loads of signs of wear and tear. Breakfast incl coffee not great, would be better to go to local cafe.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Good location - close to the city centre and Dortmund Hbf train station. No A/C in the room - it was very hot in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeyakumar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were nice and clean, staffs were very friendly and helpful. It's bang in the city centre everything is walkable, mall, food and shopping area, train station few steps away. The negative experienced was that a beggar just walk through the door without anyone apprehending her as main door entrance is wide open always. We caught out the beggar on the 2nd floor where our room was, trying on some doors. We immediately reported it to the staff. She was found and sent her way out. Which the staff has told my husband she's been doing it the last 2 years but police won't do anything. I fairness the hotel does have secured doors, but she seems knew when to come as she sneak in around checking time when the counter is busy with visitors. The only reason we knew she was a beggar as we saw her earlier begging by the entrance. Our overall experienced was great. We had a great time and definitely will book this hotel again in the future.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot, location for Dortmund town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotell
Totally worth the cost.
Stayed 2 nights in Jul 2024

8/10 Good

abdelkader

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Rasmus

Liked: Staff & service
Roms too hot without aircon. Bad air when we arrived.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful last minute find
What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Majken

Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024