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L'Arrivée Hotel & Spa

4.0 star property
Suburban hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for L'Arrivée Hotel & Spa

Traditional hotel with a serene pond and outdoor seating areas.
Relax in the stylish lobby with a seating area, coffee table, and staircase.
Classic hotel with a central entrance and beautifully manicured grounds.
Enjoy cooking and dining in this well-equipped kitchen with a central island buffet station, stainless steel appliances, and ample storage.
Relax in this inviting room with a large bed, flat-screen TV, and a desk with a coffee maker and cup.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Single Room, Private Bathroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Private Bathroom

Hypo-allergenic bedding, pillow-top beds, in-room safe

Comfort Double Room, Private Bathroom

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Wittbräucker Str. 565, Dortmund, NW, 44267

What's nearby

  • Spielbank Hohensyburg - 8 min drive - 6.3 km
  • Westfalenhallen - 9 min drive - 8.4 km
  • Signal Iduna Park - 10 min drive - 8.4 km
  • Westfalenpark Dortmund - 12 min drive - 7.8 km
  • German Football Museum - 13 min drive - 11.3 km

Getting around

  • Dortmund Hörde Clarenberg Station - 6 min drive
  • Hoerde U-Bahn - 7 min drive
  • Dortmund (DTM) - 24 min drive

Restaurants

  • ‪China Imbiss Jade - ‬5 min drive
  • ‪Lotusblume - ‬9 min drive
  • ‪Overkamp - ‬9 min walk
  • ‪Pizzeria Picco Pizzeria - ‬7 min drive
  • ‪Ristorante Pizza Italia - ‬5 min drive

About this property

L'Arrivée Hotel & Spa

Upscale hotel located in Hörde
You can look forward to a terrace, a garden and dry cleaning/laundry services at L'Arrivée Hotel & Spa. Treat yourself to a body wrap, a body treatment or a facial at L'Arrivée, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • A lift, luggage storage and a reception hall
Room features
All 70 individually furnished rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 20 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Louis
  • Restaurant Vivre

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20.00 per person
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

L'Arrivée Dortmund
L'Arrivée Hotel
L'Arrivée Hotel Dortmund
L'Arrivée Hotel Spa
L'Arrivée Hotel & Spa Hotel
L'Arrivée Hotel & Spa Dortmund
L'Arrivée Hotel & Spa Hotel Dortmund

Frequently asked questions

Does L'Arrivée Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is L'Arrivée Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

How much is parking at L'Arrivée Hotel & Spa?

Self-parking is free at this property.

What time is check-in at L'Arrivée Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at L'Arrivée Hotel & Spa?

Checkout is at noon.

Where is L'Arrivée Hotel & Spa located?

Located in Hörde, this spa hotel is within 3 miles (5 km) of Theater Olpketal, Dortmund Zoo and Rombergpark Botanical Garden. KletterMAX Climbing Centre and Spielbank Hohensyburg are also within 3 miles (5 km).

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L'Arrivée Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 308 reviews
Rating 8 - Good. 97 out of 308 reviews
Rating 6 - Okay. 16 out of 308 reviews
Rating 4 - Poor. 6 out of 308 reviews
Rating 2 - Terrible. 3 out of 308 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nadja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really genuine and happy to help. Special atmosphere to the place - not just an upmarket corporate centre. Swimming pool was lovely.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Pedro

Liked: Cleanliness
Disliked: Staff & service

Overpriced and understaffed

Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last. Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full. Bed is uncomfortable. The Gardens are nice and calming and the breakfast is good. But for 500 euros per day its a pure rip off.. Dinner gets full and you will wait 1h30m for a salad. Not returning
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Es wurden diesmal Lösungen für Anfragen jeglicher Art gefunden. Danke an das spitzenmäßige Personal an Rezeption und Restaurant.
Stayed 3 nights in Jun 2025

8/10 Good

Stefanie

Stayed 1 night in May 2025

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Insgesamt ein tolles Hotel, das ich schon mehrfach besuchen durfte. Leider erlaubt es sich das Hotel, nach Buchung einfach die Konditionen in Form der Checkin-Zeit zu ändern. Man erhält vor dem Besuch eine Email, dass die Checkin-Zeiten an Spieltagen des BVBs, der vor Heimspielen im Hotel ist, geändert werden. Es gilt dann die Anstoßzeit, die oftmals erst kurz vorher vom DFB festgelegt wird. Auch ob der Verein international weiter kommt und ein Heimspiel hat, entscheidet sich oftmals zwei Wochen vorher. Man muss sich selbst darum kümmern, wann Anspielzeit ist und erstmal so weit denken, dass das auch abends sein könnte. Ist diese um 15:30 ist das eine Verzögerung von 30 Minuten und kein Problem. Handelt es sich um ein Abendspiel aber schon. Das kann Checkin um 21 Uhr bedeuten, wie uns erklärt wurde. Das Risiko von kurzfristigen Spielverlegungen trägt somit auch der Gast, der eventuell schon Wochen vorher gebucht hat. Beim Checkin war man da auch sehr hart und erst die Intervention über Expedia hat den Fall für uns geklärt. Andere wurden abgewimmelt. Ein No-Go, was dieses tolle Hotel für mich an keinem Samstag, Sonntag, Dienstag, Mittwoch oder Donnerstag (typische Spieltage) mehr buchbar macht. Sehr schade.
Stayed 1 night in May 2025

10/10 Excellent

MHCW

Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entspannung und Erholung
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kurze Auszeit in toller Umgebung.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Stayed 1 night in Feb 2025

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöner Aufenthalt

Ich hatte einen angenehmen Aufenthalt in einem tollen Hotel mit köstlichem Essen und hervorragenden Parkmöglichkeiten. Besonders möchte ich den Frühstücksküchenchef loben. Mit seiner fröhlichen und freundlichen Art beginnt der Tag einfach wunderbar!
Stayed 2 nights in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Beate

Stayed 1 night in Nov 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service, aufgestelltes Team
Stayed 2 nights in Dec 2024

8/10 Good

Mathias

Stayed 1 night in Dec 2024

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte eine gute Zeit, denn das Zimmer und der Wellnessbreich waren super. Direkt am Wald gelegen und ruhig. Leider war das Personal an der Rezeption nicht so Kundenorientiert, wie ich angenommen hätte. Die Bedienung in den Restaurants hingegen ist einsame spitze.

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten einen sehr schönen Aufenthalt. Der Wellnessbereich ist liebevoll gestaltet. Das Essen am Abend im Vivre war von Vorspeise bis Dessert ausgezeichnet. Das Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2024

10/10 Excellent

Klaus

Stayed 1 night in Oct 2024

8/10 Good

Günter

Stayed 2 nights in Oct 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Komme gerne wieder, dann hoffentlich mit Sauna möglich (wie geplant) und ohne Warten auf das Zimmer bis abends und vollem Restaurant, wo man mir auch keinen Platz zum Zeitüberbrücken anbieten wollte.
Stayed 1 night in Sep 2024

10/10 Excellent

Selahattin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024