Best Western Hotel Universel Drummondville

3.5 star property
Escape to this relaxing retreat where golf and nature blend seamlessly together. Unwind by the fireplace or recharge with a refreshing dip in the indoor pool.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Hotel Universel Drummondville

Lobby
Memory-foam beds, desk, laptop workspace, blackout curtains
Daily full breakfast for a fee
Interior entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The price is €103
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
TV
Memory foam bed
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
TV
Memory foam bed
Blackout curtains
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
TV
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Fridge
Dining table
TV
Memory foam bed
Blackout curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout curtains
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
915 rue Hains, Drummondville, QC, J2C3A1

What's nearby

  • Centrexpo Cogeco Drummondville - 14 min walk
  • Drummondville Golf and Curling Club - 4 min drive
  • Wodyatt Park - 5 min drive
  • Maison des arts Desjardins Drummondville - 5 min drive
  • Village Québécois d'Antan - 6 min drive

Getting around

  • Trudeau International Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Cafe St Pierre - ‬4 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Resto du Quartier - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive

About this property

Best Western Hotel Universel Drummondville

Eco-certified hotel near Village Québécois d'Antan
Located close to Drummondville Golf and Curling Club and Maison des arts Desjardins Drummondville, Best Western Hotel Universel Drummondville provides an adjacent golf course, a terrace and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and free newspapers
  • Luggage storage, meeting rooms and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 116 rooms boast comforts such as first-run films and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with deep-soaking baths and showers
  • 42-inch TVs with premium channels and first-run films
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Indoor pool
  • Piano
  • Spa tub
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run films
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25, per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Cots (infant beds) are available for CAD 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Does Best Western Hotel Universel Drummondville have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Best Western Hotel Universel Drummondville?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Universel Drummondville on 2 Feb 2025 start from €103.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hotel Universel Drummondville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of CAD 150 per stay and a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western Hotel Universel Drummondville?

Self-parking is free at this property.

What time is check-in at Best Western Hotel Universel Drummondville?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Best Western Hotel Universel Drummondville?

Checkout is at noon.

Where is Best Western Hotel Universel Drummondville located?

Situated in the business district, this eco-certified hotel is within 3 mi (5 km) of Drummondville Golf and Curling Club, Maison des arts Desjardins Drummondville and Village Québécois d'Antan.

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 87 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always on the go and ready for you, you don’t have to wait long for results or service on something. Overall quite satisfied!
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
It was a little hard to find a good parking spot
Stayed 1 night in Jan 2025

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A very slow check in, waited in queue for 15. minutes
Stayed 1 night in Jan 2025

4/10 Poor

Natasha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When checking in, the staff were fielding calls from the phone and not helping guests standing in front of them. A large line of people formed as I waited to check in and it probably took 20 minutes to get checked in. The staff were lovely when I did check in, but it seemed outrageous to deal with people on the phone instead of those standing there. Another patron commented on it. When we finally got checked in, there was a large blood spot on the wall in our room, as well as some other blood spots. It felt very unclean and, to be frank, pretty creepy. When I went back downstairs to complain, they gave us a new suite right away. That room was much cleaner; however there was still a stick on finger nail belonging to someone else on top of one of the beds. Overall it was a bad experience and we will not stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Marie-Danielle, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient hotel near highway 20
Stayed 1 night in Dec 2024

10/10 Excellent

Lavoie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Emerie

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked into our room, got settled. About 30 minutes later someone else (another couple ) came into our room The desk gave them the same key. When I approached the desk, he says it was a system error. We switched rooms as we had a small dog.
Stayed 1 night in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice facilities
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Francois

Stayed 1 night in Dec 2024

2/10 Terrible

beaudern

Stayed 1 night in Dec 2024

10/10 Excellent

Robert, Beaconsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice and clean with good amenities. Parking was limited at times otherwise all good.
Stayed 1 night in Nov 2024

8/10 Good

Martin

Good condition. Had an issue with the jacuzzi tub and maintenance came up and took care of it a few minutes
Stayed 1 night in Nov 2024

10/10 Excellent

elias

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 1 night in Nov 2024

6/10 Okay

Manon

Business traveller
Liked: Cleanliness, staff & service
Le restaurant Pacini affilié à l'hôtel n'a pas un bon service. J'y ai soupé et déjeuner et le service. On ne nous donne jamais d'eau. La serveuse ne vient pas voir si tout est correcte. (le service du matin était mieux mais encore là pas d'eau).
Stayed 1 night in Nov 2024

8/10 Good

neil

Liked: Cleanliness
Middle of the road for the price
Stayed 1 night in Nov 2024

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joe Anne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed with you about 8 times this year. The front desk staff are fabulous, I do not speak French and the staff are very kind. Your pet friendly policy and the direct access to the parking lot is very convenient. I am sure I will be back again. Your staff is your greatest asset, please treat them well.
Stayed 1 night in Oct 2024

10/10 Excellent

Philippe Richard, Candiac

Stayed 1 night in Oct 2024

8/10 Good

Veronique

Stayed 1 night in Oct 2024

6/10 Okay

Kayla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security deposit is almost as much as the room rate. A local competitor doesn’t collect that much for a room with a single person rental.
Stayed 1 night in Oct 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Nice restaurant but it is very busy and it took some time to be seated and get our bill
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024