See all properties

Hilton Dubai Palm Jumeirah

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Dubai Palm Jumeirah

View from room
Exterior
Royal Suite, Balcony, Sea View
2 outdoor pools, free pool cabanas, pool umbrellas
Children’s play area – indoor

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
The price is €329
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 2 Double Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, Terrace, Sea View

Presidential Suite, Terrace, Sea View | Living area

Presidential Suite, Terrace, Sea View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 220 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Suite, Balcony, Sea View

Royal Suite, Balcony, Sea View | Living area

Royal Suite, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 390 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Sea View

View from room

Suite, 1 Bedroom, Balcony, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Room, 1 King Bed, Balcony, Corner

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Balcony, Corner

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Balcony, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 Double Bed, View

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony, Sea View

Executive Suite, 1 Bedroom, Balcony, Sea View | View from room

Executive Suite, 1 Bedroom, Balcony, Sea View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Balcony, Sea View

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, Corner

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Sea View

View from room

Deluxe Suite, 1 Bedroom, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 83 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Minibar, in-room safe, desk, laptop workspace

Family Room, 1 King Bed (Connecting Rooms)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 80 sq m
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Sea View (Deluxe, Connecting Rooms)

Family Room, 1 King Bed, Sea View (Deluxe, Connecting Rooms)

Family Room, 1 King Bed, Sea View (Deluxe, Connecting Rooms)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 80 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Sea View (Cabana)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Sea View (Cabana)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Bathrobes
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Terrace, Sea View (Imperial)

Suite, Terrace, Sea View (Imperial) | Living area

Suite, Terrace, Sea View (Imperial)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 352 sq m
  • Sleeps 6
  • 1 King Bed

Similar properties

Royal Penthouse, 1 Double Bed, Non Smoking, Sea View (Terrace) | View from room

Marriott Resort Palm Jumeirah, Dubai

On private beach
Pool
Hot tub
Spa
9.0 out of 10, Wonderful, (156)
The price is €387
includes taxes & fees
24 Nov - 25 Nov
Marriott Resort Palm Jumeirah, Dubai
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Palm Jumeirah Trunk Road, Dubai

What's nearby

  • Nakheel Mall - 14 min walk - 1.2 km
  • The Walk - 7 min drive - 5.9 km
  • Marina Beach - 8 min drive - 6.0 km
  • Burj Al Arab - 8 min drive - 7.1 km
  • Aquaventure - 9 min drive - 6.9 km

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai (DWC-Al Maktoum Intl.) - 31 min drive

Restaurants

  • ‪The Penthouse at Five Palm Jumeirah Dubai - ‬3 min walk
  • ‪The Penthouse - ‬3 min walk
  • ‪Beach by FIVE - ‬4 min walk
  • ‪Elevate Business Solutions - ‬3 min walk
  • ‪The Delisserie - ‬3 min walk

About this property

Hilton Dubai Palm Jumeirah

Luxury family-friendly hotel near Nakheel Mall
Located close to The Pointe and The Walk, Hilton Dubai Palm Jumeirah provides a beach bar, a poolside bar and a rooftop terrace. With a private beach, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, reflexology and a body wrap at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include beach yoga and beach volleyball. In addition to designer shops on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with free cabanas, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and concierge services
  • Multilingual staff, beach towels and ATM/banking services
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 605 rooms offer comforts, such as laptop-friendly workspaces and air conditioning, as well as perks, such as separate sitting areas and dressing gowns.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Separate baths/showers, bidets and hairdryers
  • 55-inch LED TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Russian, Spanish, Swahili, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 150 for adults and AED 75 for children
  • 10 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Barfly by Buddha Bar
  • CLAW BBQ PALM
  • Jones The Grocer
  • McGettigan's Factory Palm
  • Trader Vic's Palm

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (4,553 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 300.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 75 for children
  • Airport shuttle fee: AED 250 per room
  • Airport shuttle fee per child: AED 250 (up to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Hilton Dubai Palm Jumeirah Hotel
Hilton Dubai Palm Jumeirah Dubai
Hilton Dubai Palm Jumeirah Hotel Dubai

Frequently asked questions

Does Hilton Dubai Palm Jumeirah have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Dubai Palm Jumeirah?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Dubai Palm Jumeirah on 16 Dec 2024 start from €324.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Dubai Palm Jumeirah pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Dubai Palm Jumeirah?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Dubai Palm Jumeirah?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hilton Dubai Palm Jumeirah?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hilton Dubai Palm Jumeirah provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 250 per room applies.

Where is Hilton Dubai Palm Jumeirah located?

Nestled on the beach, this Palm Jumeirah hotel is within 3 mi (5 km) of Nakheel Mall and The Pointe. The Walk and Souk Madinat Jumeirah are also within 6 mi (10 km). Al Ittihad Park Station is 11 minutes by foot and Nakheel Mall Station is 18 minutes.

Hilton Dubai Palm Jumeirah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 402 reviews" "
Rating 8 - Good. 54 out of 402 reviews" "
Rating 6 - Okay. 25 out of 402 reviews" "
Rating 4 - Poor. 7 out of 402 reviews" "
Rating 2 - Terrible. 12 out of 402 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline Jane

Travelled with partner
Beautiful hotel with everything you could want. A great variety of restaurants, lovely staff
Stayed 7 nights in Nov 2024

6/10 Okay

delly

Stayed 1 night in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love ❤️❤️ wish I could go every year great location fantastic amenities bars restaurants pool. A stones the from the sea Staff couldn’t be more helpful buffet breakfast choices were vast and plentiful. Will definitely be saving up to go again
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Stayed 5 nights in Oct 2024

10/10 Excellent

Yasmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down this may have been one of the best hotels I ever stayed at.
Stayed 1 night in Nov 2024

10/10 Excellent

Angus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, good view, good location
Stayed 4 nights in Oct 2024

10/10 Excellent

Ma Corazon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs were very friendly and accommodating especially all the Filipinos that I’ve encountered. Hotel was perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel is very professional and super polite .
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and people
Stayed 1 night in Nov 2024

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Just as expected Lovely hotel
Stayed 8 nights in Oct 2024

10/10 Excellent

Almothana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Long queue for breakfast, poor choice for evening buffet bad smell in room
Stayed 7 nights in Oct 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 3 nights in Oct 2024

2/10 Terrible

Arun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not customer centric staff and racial discrimination what we have undergone.
Stayed 2 nights in Oct 2024

10/10 Excellent

Burak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and kind
Stayed 6 nights in Oct 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the Hilton Jumeirah Beach was a mixed bag. While the hotel boasted excellent hard-working staff and top-notch dining facilities, there were a few areas where improvements could be made. The staff at the Hilton Jumeirah Beach were truly exceptional. They were friendly, helpful, and always willing to go the extra mile to ensure our comfort and satisfaction. From the moment we arrived, we were made to feel welcome and valued. The hotel's dining facilities were also top-notch. The restaurants offered a wide variety of delicious cuisine, and the service was impeccable. Whether you're looking for a casual meal or a fine dining experience, the Hilton Jumeirah Beach has something to offer. However, there were a few areas where the hotel fell short. One of my main concerns was the safety of the swimming pool access at the pool bar entrance. The steps leading into the pool are quite deep, and it's easy to lose your footing, especially when the pool is crowded. It would be beneficial to consider adding a few more shallow steps or a ramp to improve safety. Additionally, I believe the hotel could cater more to older visitors. The music and band volume in the hotel bars can be quite loud and rowdy, which may not be suitable for everyone. Perhaps offering quieter options or designated areas for those seeking a more relaxed atmosphere would be beneficial. Overall, my stay at the Hilton Jumeirah Beach was enjoyable, and I would recommend it.
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Superb...4th time this year!
Stayed 5 nights in Oct 2024

10/10 Excellent

Faryal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. So many dining options. Staff was courteous and always willing to help. I really enjoyed my stay at Hilton.
Stayed 6 nights in Sep 2024

10/10 Excellent

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very helpful her name is Angie. Wonderful lady .
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellt
Stayed 3 nights in Sep 2024

6/10 Okay

jamie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
The rooms are very nice and clean. However, the pool was little dirty for me every day, and requesting an extra pool towel felt like asking for a free night’s stay. During checkout, I encountered issues. Although I had paid using my Expedia points, the staff claimed I hadn’t paid and wouldn’t let me leave the hotel. Instead of contacting Expedia themselves, they asked me to do it or pay for the room again. This hotel is suitable if you're without kids, but there are too many stairs to the pool if you have a buggy. Getting the free bottled tap water was a nightmare as it was located in the same place you get the towels. Again, one bottle at a time for a family of four doesn’t last long. Hilton, the price of the room doesn’t justify the service you get at the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette, Freeport Grand Bahama

Stayed 7 nights in Sep 2024

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 3 nights in Aug 2024

10/10 Excellent

BRUCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my time at this hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024