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JA The Resort - JA Palm Tree Court, Dubai

5.0 star property
Get ready to unwind by your private poolside bar while planning your next activity from archery to parasailing.

Choose dates to view prices

Photo gallery for JA The Resort - JA Palm Tree Court, Dubai

4 outdoor pools, open 9:00 AM to 6:00 PM, pool loungers
Exterior
7 restaurants, breakfast, dinner served; international cuisine
Interior entrance
Private beach, sun-loungers, beach umbrellas, beach towels
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Breakfast available
The current price is €349
includes taxes & fees
2 Mar - 3 Mar

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite, Sea View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Sea View (Tamr Pool, Beach & Splash Park Access)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Terrace, Beachfront (Tamr Pool, Beach & Splash Park Access)

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite (Junior,Tamr Pool & Splash Park Access)

Garden view

Premium Suite (Junior,Tamr Pool & Splash Park Access)

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Premium bedding, down duvets, memory-foam beds, minibar

Family Suite (Junior,Tamr Pool,Beach&Splash Prk Acc)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Down duvet
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

Suite, 1 Bedroom, Sea View (Signature Club Lounge Access)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 120 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

Room, 1 Bedroom, Beachfront (Residence, Sig. Lounge Access, Butler serv.)

Highlights

Furnished balcony or patio
Outdoor play area
Garden
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
  • 124 sq m
  • Beach view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, Sea View (Residence, Beach Cabana, Lounge Access)

Premium bedding, down duvets, memory-foam beds, minibar

Suite, Sea View (Residence, Beach Cabana, Lounge Access)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Terrace (Premium Garden)

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Terrace (Premium Garden)

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

Premium bedding, down duvets, memory-foam beds, minibar

Room, 2 Bedrooms, Sea View (Residence, Sig. Lounge Access, Butler serv.)

Highlights

Furnished balcony or patio
Outdoor play area
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 210 sq m
  • Sea view
  • Sleeps 7
  • 2 Double Beds

View all photos for Junior Suite, Terrace (Garden,Tamr Pool, Beach&Splash Prk Ac)

Garden view

Junior Suite, Terrace (Garden,Tamr Pool, Beach&Splash Prk Ac)

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Memory foam bed
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Terrace, Beachfront

Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, Terrace, Beachfront

Highlights

Furnished balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 62 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Similar properties

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9.4 out of 10, Exceptional, (1294)
The price is €533
includes taxes & fees
2 Mar - 3 Mar
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About the area

Map
Within JA The Resort, Palm Jebel Ali, Dubai, Dubai

What's nearby

  • Palm Islands - 2 min walk
  • LEGOLAND® Dubai - 17 min drive
  • Dubai Exhibition Centre - 17 min drive
  • MOTIONGATE™ Dubai - 20 min drive
  • The Walk - 21 min drive

Getting around

  • Jebel Ali Industrial Station - 17 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 31 min drive

Restaurants

  • ‪Karak Chino - ‬10 min drive
  • ‪ماكدونالدز - ‬10 min drive
  • ‪بيتزا هت - ‬19 min drive
  • ‪كاريبو - ‬11 min drive
  • ‪Seafarers Bar and Kitchen - ‬7 min drive

About this property

JA The Resort - JA Palm Tree Court, Dubai

Luxury family-friendly resort near Dubai Exhibition Centre
Located close to LEGOLAND® Water Park and MOTIONGATE™ Dubai, JA The Resort - JA Palm Tree Court, Dubai provides a golf course, a marina and 2 swim-up bars. This resort is a great place to bask in the sun with a private beach, beachfront dining and 3 beach bars. Indulge in a facial, reflexology and a sports massage at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, dinner, international cuisine and ocean views. The health club offers fitness classes and yoga classes; other things to do include rowing/canoeing, motor boating and windsurfing. In addition to 4 poolside bars and a terrace, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 4 outdoor pools and a children's pool, with a lazy river, a waterslide and 2 swim-up bars
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and 4 outdoor tennis courts
  • Express check-out, express check-in and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 212 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Memory foam beds, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with separate baths/showers and bidets
  • 42-inch LCD TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and electric kettles

All-inclusive details

All-inclusive room rates at JA The Resort - JA Palm Tree Court, Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Windsurfing

Languages

Arabic, Bulgarian, Chinese (Mandarin), Croatian, Danish, Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Lithuanian, Portuguese, Russian, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • 2 swim-up bars
  • 3 beach bars
  • 4 poolside bars
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Captain's Restaurant&Bar
  • La Fontana
  • Shooters
  • White Orchid

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Helicopter/aeroplane tours
  • Horseback riding/rentals
  • Kayaking
  • Lazy river
  • Library
  • Mini golf
  • Motor boating
  • Parasailing
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a "UAE Resident, UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
The minimum height to access the water park is 39 inches (100 centimetres). Children under 47 inches (120 centimetres) in height must be accompanied by an adult.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 250.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 130 for adults and from AED 65 for children
  • Airport shuttle fee: AED 295 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

JA Court
JA Palm
JA Palm Court
JA Palm Tree
JA Palm Tree Court
JA Palm Tree Court Hotel
JA Palm Tree Court Hotel Jebel Ali
JA Palm Tree Court Jebel Ali
JA Tree Court
Palm Tree Court
JA Palm Tree Court Resort Jebel Ali
JA Palm Tree Court Resort

Frequently asked questions

Does JA The Resort - JA Palm Tree Court, Dubai have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at JA The Resort - JA Palm Tree Court, Dubai?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at JA The Resort - JA Palm Tree Court, Dubai on 2 Mar 2025 start from €344.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JA The Resort - JA Palm Tree Court, Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at JA The Resort - JA Palm Tree Court, Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at JA The Resort - JA Palm Tree Court, Dubai?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at JA The Resort - JA Palm Tree Court, Dubai?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does JA The Resort - JA Palm Tree Court, Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 295 per vehicle applies.

Are there all-inclusive benefits at JA The Resort - JA Palm Tree Court, Dubai?

Some rate plans available at this property are all-inclusive.

Where is JA The Resort - JA Palm Tree Court, Dubai located?

Located in Jebel Ali, this beachfront resort is in the entertainment district and within 12 mi (20 km) of MOTIONGATE™ Dubai, LEGOLAND® Water Park and Dubai Exhibition Centre. The Walk and Aquaventure are also within 25 mi (40 km).

JA The Resort - JA Palm Tree Court, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 516 reviews
Rating 8 - Good. 104 out of 516 reviews
Rating 6 - Okay. 29 out of 516 reviews
Rating 4 - Poor. 9 out of 516 reviews
Rating 2 - Terrible. 7 out of 516 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sumit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was hands down the best resort we have stayed in , the service was just exceptional. we plan to come back again in future. both my daughters didn't want to leave this place.
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an all inclusive option which is great in Dubai. The water sport facilities were fantastic! The staff were also just brilliant and it was super clean
Stayed 6 nights in Dec 2024

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t want to share
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse K Ofori

Stayed 8 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience, the staff was very helpful and the resort was very clean
Stayed 1 night in Nov 2024

2/10 Terrible

Hossein

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't waste your money here
Not worth the money – too far from civilization, noisy even at night with workers shouting and slamming doors. The buggy transfers are unreliable, and I waited an hour at reception to get my room...
Stayed 1 night in Oct 2024

8/10 Good

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing trip with family
Stayed 2 nights in Sep 2024

6/10 Okay

Duncan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ananthnadh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff wa stupendous, mohammed ,Ganga,David ,Kimani in concierge to mention but afew were awesome.so ready to assist and went above their duties to help in all we needed.Thank you.When returning to Dubai be assured you would be my 1st choice.
Stayed 6 nights in Sep 2024

4/10 Poor

adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jacquelyn

Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

Stayed 2 nights in Aug 2024

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adil

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful time my family and I had at JA Reaort. ❤️
Stayed 6 nights in Jul 2024

10/10 Excellent

Adil

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Irfaan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , service was excellent we had an amazing time. Excellent service from Andrew and babu always willing to assist and giving good recommendations. The team went above to always cater to your needs. Will definitely be back soon.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Staycation
My family and kids loved it especially the Just splash water park and the peacocks on the site. Cherry on the Cake is that the resort upgraded me for free. Overall very enjoyable stay. We will visit this hotel again.
Stayed 1 night in May 2024

10/10 Excellent

Banke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Dennis

Stayed 3 nights in Mar 2024

6/10 Okay

Geeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Mar 2024

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have loved to seen/received the VIP amenities promised but we didn't get any of the,. We arrived at the hotel early and were told there was no upgraded rooms and no such VIP amenities. The hotel was fantastic though and we enjoyed every min of being there. We will come again. Just rather we didn't have the VIP carrot dangled in front of us by Expedia - not the hotel.
Stayed 10 nights in Mar 2024

6/10 Okay

CYNTHIA

Travelled with family
Liked: Cleanliness, staff & service
The staff were great and always there to help. The watersports staff were especially helpful, fun and took the time to make it an easy and memorable experience! Few changes could make this an amazing resort. There is no convenient spot to just stop at anytime to have a snack or drink. There are time frames in which to do so and are not convenient, a hassle to be honest. It is far away from any excursions or attractions so unless you only want to stay on a resort I’d go elsewhere as it’s costly! Getting a buggy takes too long if they even come at all. Food was great when you can get it at the scheduled time frames. Overall ok as a resort but it’s not convenient and I didn’t feel it was organized well. Huge shoutout to the water sports staff. They were brilliant!
Stayed 8 nights in Mar 2024