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Critchley Hackle

3.0 star property
Family-friendly hotel with free valet parking and 24-hour front desk

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Photo gallery for Critchley Hackle

Royal Suite | Living area
Luxury Lakeside Room
Royal Suite | Living area
Lake
Tower Room | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Lakeside Room

Luxury Lakeside Room

Luxury Lakeside Room

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 50 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

2 Bedroom Chalet

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for 1 Bedroom Chalet

1 Bedroom Chalet

1 Bedroom Chalet

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 81 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Tower Room

Tower Room

Tower Room

Highlights

Furnished patio
Garden
Separate sitting area
Individually decorated
Fireplace
Air conditioning
TV
Washer/dryer
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
585 Teding Van Berkhout Street, Dullstroom, Mpumalanga, 1110

What's nearby

  • Wild About Whiskey - 11 min walk - 1.0 km
  • Dullstroom Nature Reserve - 3 min drive - 2.0 km
  • Dullstroom Bird of Prey & Rehabilitation Centre - 4 min drive - 3.1 km
  • Verlorenvlei - 22 min drive - 14.1 km
  • baKoni Ruins - 55 min drive - 68.6 km

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 151 min drive

Restaurants

  • ‪Seattle Coffee Company Dullstroom - ‬6 min walk
  • ‪Mayfly Restaurant - ‬9 min walk
  • ‪Duck & Trout - ‬20 min walk
  • ‪Harrie's Pancakes - ‬3 min walk
  • ‪Wild about Whisky - ‬13 min walk

About this property

Critchley Hackle

Family-friendly hotel
You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Critchley Hackle. The on-site restaurant offers breakfast, brunch, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a local area shuttle and supervised childcare (surcharge)
  • A banquet hall, luggage storage and laundry services
Room features
All guest rooms are individually decorated, and feature comforts, such as fireplaces and premium bedding, in addition to thoughtful touches, such as furnished patios and air conditioning.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with premium channels
  • Private gardens, separate sitting areas and electric kettles

Languages

Afrikaans, English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: ZAR 70 to 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately ZAR 70 to 150 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Urban Hip Critchley Hackle
Urban Hip Critchley Hackle Dullstroom
Urban Hip Hotels
Urban Hip Hotels Critchley Hackle
Urban Hip Hotels Critchley Hackle Dullstroom
Urban Hip Hotels Critchley Hackle Hotel Dullstroom
Urban Hip Hotels Critchley Hackle Hotel
Critchley Hackle Hotel Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel
Critchley Hackle Dullstroom
Critchley Hackle Hotel Dullstroom

Frequently asked questions

Does Critchley Hackle have a pool?

Yes, this property has an outdoor pool.

Is Critchley Hackle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Critchley Hackle?

Self-parking and valet parking are free at this property.

What time is check-in at Critchley Hackle?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at Critchley Hackle?

Checkout is at 10 AM.

Where is Critchley Hackle located?

This family-friendly Dullstroom hotel is within 1 mi (2 km) of Wild About Whiskey and Dullstroom Nature Reserve. Dullstroom Bird of Prey & Rehabilitation Centre is 1.9 mi (3 km) away.

Critchley Hackle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
We were greeted on arrival by the owner, who was extremely welcoming and hospitable. The room was extremely spacious and well appointed and the breakfast excellent. Dullstroom is evidently the highest town in South Africa at well over 2000 metres above sea level. As such it is somewhat cooler than most of the country and provided a welcome respite. We would have no hesitation in recommending Critchley Hackle and hope to return ourselves next year.
Stayed 1 night in Mar 2019

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Spent 1 night, room clean, bed comfortable. Cold at night and fire was lit in room. Electric blankets provided. Meals tasty. Staff helpful. No wifi
Stayed 1 night in May 2017

6/10 Okay

CP

Disliked: Property conditions & facilities
Although the setting is beautiful, the hotel appears worn down and needs attention. The room, supposed to be a superior room, was shabby and is badly in need of a proper upgrade.

10/10 Excellent

peter, cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to Birdlife annual meet
Stayed one night because of unexpected day trip to Vic Falls. Booked it late. Friendly receptionist. Great room/suite. Had drink at bar then went out for dinner. Packed breakfast ready for early departure next morning. Looked like a great place to relax but no time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nettie

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful area.
The area, buildings, environment, nature, garden, restaurant all beautiful....however: the carpets in the room really need to be cleaned. I also requested a room with aircon and a king sized bed, however, we got a room without aircon, and two queen sized beds pushed together.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Lovely accomadation with friendly staff. Great local activities and local restaurants.

10/10 Excellent

Marinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!

8/10 Good

carol, RSA CD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil in harmony with countryside
Dinner I thought was expensive but delicious. R250 would have been better. Relish white crisp cotton sheets nice decor lovely setting tasteful decor and free breakfast. Will definately be back.

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Abel Jacobus, Pretoria

Liked: Staff & service, room comfort
Disliked: Cleanliness
Still a diamond, but needs to be cleaned
I have previously stayed at this hotel a couple of years ago and the look and feel was fantastic! not much has happened since then, rooms ect are still the same. One can see that no upgrades have been done in years.

10/10 Excellent

Fiona, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderfully relaxing visit. Everything was great from the warm hospitality of the staff to the elegant comfort of the accommodation.

10/10 Excellent

Daniel, Nelspruit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed quality stay
Very good with excellent setting, ambiance, classy relaxed background music, good food and service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Carey-Anne, Johannesburg

Liked: Cleanliness, room comfort
For the price and the star rating I expected much more. The bathroom was very small and needs maintenance. The paint on the ceiling in the shower is peeling. There was no room service available as we were told and when we visited the bar later in the evening there was no service so we left and went somewhere else.

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura-Jane, Benoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff
We stayed the night for our wedding anniversary, they sent a bottle of champagne to our room, this was a wonderful gesture.The room was warm and comfy and a beautiful view of the dam.Breakfast was amazing. Staff were super friendly

8/10 Good

Andrew, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfed guest
We had a warm and cosy winter stay over between Mpumalanga and JHB. We had a good breakfast looking out over the picturesque fishing dam. There was an issue with our Hotels.com booking, however the hotel management fixed this quickly for us.

10/10 Excellent

Nicci, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting, so peaceful!
Very tranquil hotel. Nice and close to town too, so you can walk everywhere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeanine, Johannesburg

Liked: Cleanliness, property conditions & facilities, room comfort
Critchley Hackle is beautiful.

10/10 Excellent

Dawie van der Merwe, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, great food and a beautiful setting
Professional but very personal service. The breakfast that is included is of very high quality. For all meals the chef's food is of gourmet quality. Rooms are big enough and the setting next to the dam but in the centre of the town is great.

8/10 Good

Visitor, Morningside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and great service
The food and service was exceptional.