See all properties

Hotel Fire & Ice

4.0 star property
Family-friendly slopeside fun with downhill skiing

Choose dates to view prices

Photo gallery for Hotel Fire & Ice

Sauna, steam room, massages
Exterior
Baum Chalet, 1 Queen Bed, Garden View
Baum Chalet, 1 Queen Bed, Garden View | View from room
2 bars/lounges, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Breakfast available
  • 24/7 front desk
The current price is €102
includes taxes & fees
14 Apr - 15 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 1 Single Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Twin Room, 1 Single Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Baum Chalet, 1 Queen Bed, Garden View

Baum Chalet, 1 Queen Bed, Garden View

Baum Chalet, 1 Queen Bed, Garden View

Highlights

Soundproofed
Individually furnished
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed

You may also like

Bar (on property)

Holiday Inn Express Düsseldorf – Hauptbahnhof by IHG

Stadtbezirk 3
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.8 out of 10, Excellent, 745 reviews
The price is €69
includes taxes & fees
14 Apr - 15 Apr
Holiday Inn Express Düsseldorf – Hauptbahnhof by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
An der Skihalle 1, Neuss, NW, 41472

What's nearby

  • Jever Fun Skihalle - 1 min walk - 0.0 km
  • Museum Insel Hombroich - 9 min drive - 4.7 km
  • Marina Düsseldorf - 13 min drive - 14.0 km
  • Konigsallee - 14 min drive - 15.4 km
  • Messe Düsseldorf - 20 min drive - 23.6 km

Getting around

  • Neuss Holzheim Station - 5 min drive
  • Neuss Süd S-Bahn - 8 min drive
  • Düsseldorf Intl. Airport (DUS) - 31 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Salzburger Hochalm - ‬3 min walk
  • ‪Peking Garden - ‬8 min drive
  • ‪Pizzeria Casanova - ‬9 min drive
  • ‪Frankenheim Biergarten - ‬4 min drive

About this property

Hotel Fire & Ice

Upscale family-friendly hotel in a rural location
A terrace, shopping on-site and mini golf are just a few of the amenities provided at Hotel Fire & Ice. Hit the slopes at this hotel, offering ski-in/ski-out access, downhill skiing and ski passes. Treat yourself to a massage at the on-site spa. The on-site local cuisine restaurant, Salzburger Hochalm, offers lunch, dinner and children's meals. Enjoy the gym, as well as activities, such as sledging and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • ATM/banking services, 13 meeting rooms and multilingual staff
  • A lift, a front desk safe and smoke-free property
Room features
All 101 individually furnished rooms feature comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-compatible safes and bathrobes.
More amenities include:
  • Highchairs, art supplies and travel cots
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • LED light bulbs, electric kettles and daily housekeeping

Languages

Dutch, English, French, German, Polish, Spanish

Similar properties

Hypo-allergenic bedding, in-room safe, laptop workspace

Crowne Plaza Düsseldorf-Neuss by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
8.0 out of 10, Very good, 1,000 reviews
The price is €63
includes taxes & fees
6 Apr - 7 Apr
Crowne Plaza Düsseldorf-Neuss by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 6 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Jausenstadl
  • Pistenlounge
  • Salzburger Alm Biergarten
  • Salzburger Hochalm
  • Viva Bar

Things to do

  • Downhill skiing
  • Full-service spa
  • Gym
  • Mini golf
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Steam room

Family friendly

  • Art supplies
  • Children's games
  • Highchair
  • Laundry facilities
  • Mini golf
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Conference centre (269 square foot of space)

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.00 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 12.25 for children
  • Uncovered self-parking fee: EUR 6 per day
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Fire Ice Neuss
Hotel Fire & Ice
Hotel Fire & Ice Neuss
Hotel Fire Ice Neuss
Hotel Fire Ice
Hotel Fire & Ice Hotel
Hotel Fire & Ice Neuss
Hotel Fire & Ice Hotel Neuss

Frequently asked questions

Is Hotel Fire & Ice pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Fire & Ice?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Fire & Ice on 14 Apr 2025 start from €102.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Fire & Ice?

Self-parking is available for EUR 6 per day. Limited spots are available.

What time is check-in at Hotel Fire & Ice?

Check-in begins at 4:00 PM.

What time is check-out at Hotel Fire & Ice?

Checkout is at 11 AM.

Where is Hotel Fire & Ice located?

This family-friendly Neuss hotel is located near the airport, within 3 mi (5 km) of Jever Fun Skihalle, Museum Insel Hombroich and Golf Club Rittergut Birkhof. Schloss Hülchrath and Port of Neuss are also within 6 miles (10 km). Neuss Holzheim Station is 23 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Fire & Ice Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 179 out of 252 reviews
Rating 8 - Good. 63 out of 252 reviews
Rating 6 - Okay. 7 out of 252 reviews
Rating 4 - Poor. 3 out of 252 reviews
Rating 2 - Terrible. 0 out of 252 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

As always , great hotel great friendly staff and peaceful
Stayed 1 night in May 2023

10/10 Excellent

Peter

Always amazing stay. Staff friendly and you can sit and watch the skiers . Great place.
Stayed 1 night in Mar 2023

10/10 Excellent

Zachary

Loved our room, space for a small family was brilliant. Cute decor that gives you the lodge feel. Breakfast was nice with good options. Kids loved snowboarding.
Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Sehr gutes und gepflegtes Hotel, mit einen exzellenten Frühstück. Sehr empfehlenswert, wir kommen wieder
Stayed 1 night in Feb 2025

10/10 Excellent

Markus

Perfect
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2024

8/10 Good

Ruediger

Ansonsten gern wieder!
Kosten für das Fr.-St zu hoch!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karin

Sehr schönes Hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Karin

Hat alles gepasst.
Stayed 1 night in Oct 2024

8/10 Good

Arixya

Sehr gut
War sehr angetan. Und lecker essen
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Stayed 2 nights in Jul 2024

10/10 Excellent

abdullah

Stayed 2 nights in Jun 2024

8/10 Good

Joe

Stayed 2 nights in Jun 2024

8/10 Good

Oliver

Baumchalet war wirklich schön. Sehr ruhig und schön eingerichtet und sehr sauber. Das Personal war überall sehr freundlich und hilfsbereit. Einzig das Buffet im Biergarten vom AlpinePark ist vom Angebot und Auswahl zu dem aufgerufenen Preis von 33,90€ p. Person schon fast unverschämt. Aber das Frühstück im Hotel ist sehr gut mit guter Auswahl. Alles in allem zu empfehlen.
Stayed 1 night in Jun 2024

10/10 Excellent

Mahendra

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Tolles Erlebnis!
Ein "spannendes" Erlebnis, die Schihalle nahe Düsseldorf! Es kommt teilweise richtiges Schi-Feeling auf - vor allem, wenn man als Zuseher in einer der "Hütten" weilt. Seminarbereich passt wunderbar - fein ist der Blick aus dem Pausenbereich auf die Piste. Die Zimmer sind sehr gemütlich eingerichtet und schön geräumig.
Stayed 1 night in Mar 2024

8/10 Good

Damien

Stayed 3 nights in Mar 2024

10/10 Excellent

Stefanie

Stayed 1 night in Jan 2024

10/10 Excellent

Hartwig

Stayed 1 night in Jan 2024

10/10 Excellent

Michael P.

oberes “gut”
Stayed 1 night in Jan 2024

8/10 Good

Lars

Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Schön nach der Party ins Hotel ohne raus zu müssen
Stayed 1 night in Dec 2023

10/10 Excellent

Jan

Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Stayed 2 nights in Jul 2023