6/10 Okay
Grace
Business traveller
26 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Ruby Luna was an okay hotel. I was only staying for one night but if I was staying for longer I think I would have been disappointed. The breakfast was a total waste of money I wouldn’t recommend. There wasn’t even croissants or toast. There were bread rolls, yoghurt and fruit in syrup, selection of jam, boiled eggs and some cold meat. It was odd that it didn’t have breakfast pastries, fresh fruit or a cereal selection. Really weird that you couldn’t get toast too. My colleague asked for tea and was told to get it herself. Save the money and buy breakfast outside the hotel.
The room was clean, I paid for a larger room and what was so strange was that there was a single pillow on the double bed, I have stayed single occupancy more times than I care to rem With work and I have never come across a hotel that removes all the pillows and leaves a single one. It was really odd. The room amenities were fairly basic, a shame there was no water in the room or coffee facilities. The bathroom was a weird set up, you had to walk through the toilet to the shower and the shower was clear glass open to the rest of the room.
The room was fairly noisy at night too.
Overall it was a modern style hotel, clean, front desk friendly, wait staff could be a bit more helpful though. I wouldn’t stay again, I don’t think it was worth the price paid and was more style over substance.
Grace
Stayed 1 night in Oct 2024