I love how the hotel is close to a few different public transit stops, several places to eat, have a drink, or have coffee, and shops for necessities. The room was spacious and clean and the property management was responsive and fixed the minor issue we had right away. What I didn't like is that the elevator was out of order (they did have someone available to help carry our bags but I have mobility problems), and the locks on the windows were pretty worn out. Also, people at the bar and restaurant downstairs would talk loudly and shout at night, which made sleeping difficult. I would stay here again in a heartbeat, though.

Everything is great except the shower door. It gets water all over the bathroom and on the floor. I was afraid I was going to fall and I’m a pretty limber person. Also there was no soap at all. Not sure I missed that it wasn’t provided or housekeeping forgot it.

Great hotel - clean and modern. Breakfast selection was really good although coffee ordering seemed a little chaotic. A minor point that in an end room I wasn’t able to get good wi-fi connection which should be standard.

Hotel is conveniently located to transportation and shopping. Room was nice but extremely small!!! Several days before I arrived. I informed the hotel that I was traveling for my birthday celebration. They helped me celebrate by giving me the worse room in the hotel. Had to take the main elevator to second floor. Then walk to the back of the hotel through the breakfast dining room to a hidden elevator at the back of the hotel. Then take that elevator up one floor to get to my room. Which had a view of the breakfast dining room skylight. Nice hotel but don’t expect any extras. They didn’t even clean our room. I think it was so hidden they forgot about it. I should have stayed at The Grand Hotel. Which is directly next door.

This property is self checkin with no front desk but all instructions are provided the morning of your stay. I stayed in a medium room overlooking a courtyard. It had a handy kitchenette & washing machine. It's really close to the station & the beautiful opera house. It's also close to the Hop On Hop Off bus which is handy if the weather is inclement. Highly recommend & would stay again.