10/10 Excellent
Merve
Travelled with partner
12 Jul 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in we were greeted by Ozlem hanim at reception who immediately recognized my voice from the multiple changes we made that week to our reservation over the phone. She was warm and hospitable and gave us an immediate sense of comfort. We were advised that we would have access to an entire basement floor for a private spa experience so we booked in right away. We were then greeted by another staff member who offered us a complimentary fruit juice. The hotel lobby is clean and inviting hosting a small cafe; it has an assortment of natural gemstone jewellery and a pantry for purchasing organic soaps and jams. Akin bey escorted us and carried our bags up-to our room. High ceilings which was amazing for my nearly 2m partner who’s struggled with standard European ceilings and a bed large enough to accommodate also. Walls were laid with expensive natural stones with each room hosting their own balcony over looking the pool, sea and mountains. By the pool was ambient, relaxing music and the basement spa was equipped with saunas, thermal hot pools, hamam (Turkish bathhouse), shock therapy showers and an aromatherapy massage room. We met a lovely lady by the name of Dianne who spoke English very well which made us feel even more at home, she was hospitable and very observant to our needs. The breakfast served on the private balcony was by far a 10/10 as was our entire stay. Thankyou Ozlem, Anil & Dianne for making this an amazing stay for us, we hope to be back in the winter.
Merve
Stayed 1 night in Jul 2024