Emirates Aviation University

Having spent 10 days at the First Collection Business Bay I'm seriously impressed. The staff have been incredibly friendly, efficient, sociable and attentive and have really looked after us! The manager of the Shisha bar Yasih (apologies if I got the name wrong) has been incredible, really made it a great experience and made sure we could watch whatever football games we wanted and made sure everything was above expectations. The chef in the Shisha bar on the grill was incredible, we also had the privilege of knowing he buys all his own special spices with him which makes the food so much more impressive and is a much better price than the other restaurant in the hotel downstairs. The pool was great, always clean and the lifeguards were extremely attentive when less able swimmers were in the pool! Housekeeping really went above and beyond and even went as far to straighten our shoes and put our phone chargers away and even put my aftershave back in its box. Reception staff and concierge were always incredibly helpful and if we needed something or had questions they'd have the answers or they'd call up to our room to check if we needed anything! The only disappointing part of our stay was the Blacksmith restaurant. It was incredibly expensive and not good for money at all. Food was average and the spicy food was excessively hot to the point it wasn't enjoyable.

Excellent professional

Great hotel, very clean, staff is on top of everything! Amazing breakfast! Totally recommend!