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Bürgenstock Hotel & Alpine Spa

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, pool loungers
Outdoor dining
2 indoor pools, outdoor pool, pool loungers
Deep-soaking bathtub, rainfall showerhead, designer toiletries
Lounge

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Bar
  • Pet-friendly
The price is €723
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Heritage Lake view Prestige Suite with Spa Access

Heritage Lake view Prestige Suite with Spa Access

Heritage Lake view Prestige Suite with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Alpine Deluxe

Heritage Alpine Deluxe

Heritage Alpine Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Prestige room with Terrace and Spa access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Prestige room with Terrace and Spa access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Suite with Spa Access

Heritage Lake view Suite with Spa Access

Heritage Lake view Suite with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

Heritage Lake view Cottage with Spa Access

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Lake view Deluxe with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Heritage Lake view Deluxe with Spa Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Deluxe room with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Deluxe room with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Bay Suite with Spa Access

Contemporary Lake view Bay Suite with Spa Access | View from room

Contemporary Lake view Bay Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

Contemporary Lake view Premium Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Panorama Suite with Spa Access

Frette Italian sheets, hypo-allergenic bedding, free minibar

Contemporary Lake view Panorama Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

Contemporary Lake view Spa Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

Contemporary Family Suite with Spa Access

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 169 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 308 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

Couples treatment room(s), sauna, steam room, body treatments

Waldhotel by Bürgenstock

Pool
Spa
Pet-friendly
Free WiFi
9.4 out of 10, Exceptional, (74)
The price is €638
includes taxes & fees
19 Dec - 20 Dec
Waldhotel by Bürgenstock
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About the area

Map
Bürgenstock, Ennetbuergen, 6363

What's nearby

  • Hammetschwand Lift - 4 min drive - 1.9 km
  • KKL Lucerne - 24 min drive - 19.3 km
  • Chapel Bridge - 24 min drive - 19.2 km
  • Lion Monument - 25 min drive - 20.4 km
  • Swiss Transportation Museum - 27 min drive - 21.7 km

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • ‪Lakeview Bar & Lounge - ‬1 min walk
  • ‪Spices - ‬2 min walk
  • ‪Verbena - ‬7 min walk
  • ‪Restaurant Flugfeld - ‬10 min drive
  • ‪Restaurant Al Porto - ‬15 min drive

About this property

Bürgenstock Hotel & Alpine Spa

Luxury family-friendly hotel by the lake
At Bürgenstock Hotel & Alpine Spa, you can look forward to a free breakfast buffet, a golf course and a poolside bar. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access and ski passes. Indulge in a sports massage, a facial and a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Enjoy the 24-hour health club, as well as activities such as ice skating. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and an outdoor pool, with sunloungers
  • Bike hire, 2 indoor tennis courts and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Supervised childcare (surcharge), ATM/banking services and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 211 rooms include comforts, such as 24-hour room service and pillow menus, as well as perks, such as air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Cots/infant beds, coffee/tea makers and heating

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (107,640 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 13 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 60, per pet, per night, plus a deposit of CHF 60 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 225.0 per night.
Cots (infant beds) are available for CHF 50.0 per night

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self-parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotel & Alpine Spa have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool and a children's pool.

How much does it cost to stay at Bürgenstock Hotel & Alpine Spa?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Bürgenstock Hotel & Alpine Spa on 6 Jan 2025 start from €723.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bürgenstock Hotel & Alpine Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CHF 60 per night and a fee of CHF 60 per pet, per night. Service animals are exempt from fees.

How much is parking at Bürgenstock Hotel & Alpine Spa?

Self-parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per night.

What time is check-in at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Bürgenstock Hotel & Alpine Spa?

Checkout is at noon.

Does Bürgenstock Hotel & Alpine Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CHF 950 per vehicle applies.

Where is Bürgenstock Hotel & Alpine Spa located?

Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mile (2 km) of Hammetschwand Lift and Burgenstock, and is convenient for winter sports, such as cross-country skiing and snow tubing. Stansstad Ferry Terminal is 3.1 mi (4.9 km) away.

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 199 out of 235 reviews" "
Rating 8 - Good. 20 out of 235 reviews" "
Rating 6 - Okay. 8 out of 235 reviews" "
Rating 4 - Poor. 4 out of 235 reviews" "
Rating 2 - Terrible. 4 out of 235 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stellar property with historical significance surrounded by majestic natural beauty. Outstanding and extensive spa facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucy, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bürgenstock Hotel & Alpine Spa exceeded expectations. Gorgeous and modern design with amazing amenities. Had beautiful views of the Lucerne Lake, which never disappointed at sunset or sunrise. The staff were extremely welcoming and attentive. I’ve stayed at several 5 star hotels around the world including Four Seasons, Belmond — and this place is truly special!

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. The facilities are only outshined by the amazing staff. My stay exceeded all expectations. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we have stayed at with the best customer service we ever had. Honestly was a once in a life time experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Pavel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Artur

Stayed 2 nights in Oct 2024

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has one of the best spas I have ever visited. Form the quality of the treatments to the design and view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Petar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding quality of service, amenities, and overall experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Eldho, Missouri City

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Safar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Joel

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our stay at the property was very disappointing and definitely not worth the exorbitant price being charged. A week before our stay, the hotel informed us that several pools, restaurants and facilities would no longer be available as they had a hotel wide event the day before and would be packing up. In addition, when we arrived to check in after 3pm, we were told our room was unavailable as they were still cleaning up post the event. The check in staff were dismissive of our concerns and quite rude. Whilst the spa and the location of the hotel is amazing, at over $2,500 per night, the service was poor and the amount of guests meant that there was always a long wait for breakfast, drinks or any assistance from staff. It did not feel exclusive or worth the price tag, and we have had significantly better experiences for far less money.
Stayed 1 night in Sep 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the quality of food wasnt perfect it was just acceptable. other than the food everything was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Baher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maziar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

deema

Liked: Cleanliness, property conditions & facilities
Nice but too many tourist visiting the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ying

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and great pool & gym but our rooms were very small.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sara

Stayed 1 night in Jun 2024

10/10 Excellent

Vinko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 2 nights in May 2024