Eraclea Hotels

"Everything was excellent in so many ways, but I did not get good sleep any of our three nights because of the very hard pillows that felt like concrete by morning. Many other hotels give you a choice of two pillows - one harder and one softer. Other than that, I would say perfect location near all the attractions, shops, grocery market, adorable Venetian-style room, absolutely wonderful breakfast buffet and top notch service from the front desk, to food service staff, to bellman...all so warm and gracious. Highly recommend."

"Lovely spot at a great price. Bella in the morning might wake some but minimal noise otherwise despite being central. Room was quite hot and AC didn’t work well or wasn’t turned on yet (March) but opening the window made it manageable. Breakfast isn’t worth the cost but is fine. Excellent staff and 24/7 front desk, which was amazing and rare in Italy. "

"This lovely hotel has a fantastic location next to Water Bus stop and many restaurants. The staff were wonderful. We joked that our only criticism is that the room didn't have a corkscrew making it the perfect hotel as we had something to complain about!! "

"Wonderful staff and great location!"

"Breakfast was cold, not fresh. Elevator was broken. The Staff was not that nice from the begging. The payment has to be done before the stay at check-in. "

"The Staff were very welcoming and friendly and super helpful. Offering help with destinations, places to eat, directions My daughter was really ill with a heavy cold one night so I asked for specific room service and they were brilliant. Hotel is in perfect position Super quiet and central to everything"

"This is our 2nd stay at the Hyatt Centric in Murano, and we wouldn't stay anywhere else in Venice. The waterbus stop is right outside the hotel, the shops are right outside the hotel, there are at least 8 restaurants within 200m of the hotel! It's clean, bright and modern, with lovely facilities and excellent staff. "

"Everything was as advertised, clean, staff professional and very polite!! "

"The Splendid Venice was in a perfect location to sightsee, so near Rialto and San Marco. The staff were very friendly and overall the hotel was warm and inviting, with lovely seating areas and a bar to relax in after a tiring day viewing the attractions. I would definitely recommend this hotel. "