Erkelenz Holidays

Hotel was clean, tidy and very well presented. All staff were extremely helpful and friendly. Thoroughly recommend this hotel and would definitely stay again.

Staff was very friendly to communicate to prior to check-in, and prepared a crib for my baby. I’d di finitely stay again if I visit the area

The pillows were clearly horrible, square like the ones you put on a couch. The bedding was too small for the single beds. Even when you order a double bed room you get two single beds. There are no King size nor even queen size beds, just singles either solo, apart or together. The restaurant was empty at 6PM but when I wanted to dine there with my family we were refused and told to make a reservation with an earliest option of 8 PM! So we were forced to eat elsewhere. Pathetic! I needed an early checkout to travel to the airport so I settled my bills the night before, but was then told I still had to get to the front office in the morning to hand in the blanc key card. I couldn't just leave it in the room. When I came there at 5:30 the doors were locked and I had to wait for the night guard to arrive to hand the card to. Since it was winder the outside furniture and facilities are not kept up and are lying there in a state of derelict, where you'd be afraid to touch them, let alone walk, sit or play there. I am sure it'll be nice in summer, but it's only summer a few months a year in the Netherlands. There are still plenty of nice days the rest of the year, but they cannot be spent there.

Beautiful area and very pleasant staff

Great stay I wanted a clean bed shower and a nice dinner I got all thank you.