2/10 Terrible
Meryem A., Florida, USA
23 Jun 2023
Disliked: Cleanliness, communication, listing accuracy
Terrible experience/ Rude host
We rented the property for four nights. The property was covered in dust. The pool was coverd with dirt, pool black worms and dead bugs. Our kids didn't feel safe to swim of course. I reminded the host frequently to come and clean. Finally, the pool was cleaned somehow by the third day. The interior of the house was dusty- spiders and Cocroaches everywhere.
The rate wasn't cheap an I came to enjoy my stay not to worry about the property condition or the host's rudness. Please, if you're not happy, call Vrbo on day one so that they accomodate you to a better stay. I made a mistake and called the last day. Vrbo representative couldn't compensate us.
On our last night, the worst happened. The septic sewer flooded in the kitchen and the kid's room. The smell was disgusting and my luggage got wet. The host came within 20 minutes with a pump to clean up. If only he did the clean up and shut his mouth. The blamed us because we weren't supposed to flush the toilet paper. The host didn't mention anything about the toilet paper nor there was a sign next to the toilet warning about that.
He was complaining and whining the whole time. His son made a racist comment that the smell was bad because of our Moroccan food. My message to the host is if you're going to be racist or rude towards Moroccan on their homland go back to your country.
Meryem A.
Stayed 4 nights in Jun 2023