IntercityHotel Duisburg sits in the heart of Duisburg Mitte, offering convenience for travelers. Guests can shop without leaving the property, relax with drinks at the bar, and use in-room WiFi to stay connected. Previous visitors consistently praise the helpful hotel staff.
Located in Duisburg Mitte, a neighbourhood in Duisburg, IntercityHotel Duisburg is near a metro station. Theater Duisburg and Theater am Marientor are cultural highlights, and some of the area's landmarks include Duisburg Salvatorkirche and Camera Obscura Museum - Prehistory of Film. Looking to enjoy an event or a game? See what's going on at Rudolf Weber-Arena or Merkur Spiel-Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Duisburg travel guide
Mercatorstraße 57, Duisburg, 47051
What's nearby
Duisburg Christmas Market
4 min walk - 0.4 km
Mercatorhalle Duisburg
9 min walk - 0.8 km
Duisburg Town Hall
13 min walk - 1.1 km
Theater am Marientor
13 min walk - 1.2 km
Duisburg Inner Harbour
17 min walk - 1.5 km
Getting around
Duisburg (DUI-Duisburg Central Train Station)
3 min walk
Duisburg Central U-Bahn
6 min walk
Düsseldorf Intl. Airport (DUS)
24 min drive
Restaurants
McDonald's
3 min walk
Starbucks
5 min walk
Schlemmer Kebap
5 min walk
Zum Wickuler
4 min walk
60 Seconds To Napoli
3 min walk
About this property
IntercityHotel Duisburg
Hotel located in Duisburg Mitte
At IntercityHotel Duisburg, you can look forward to a terrace, shopping on-site and dry cleaning/laundry services. In addition to a bar and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
A vending machine, tour/ticket information and a front desk safe
A lift, free newspapers and meeting rooms
Guest reviews say great things about the helpful staff
Room features
All 176 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 17 for adults and EUR 17 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Shopping
Family friendly
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2,153 square feet of conference space
24-hour business centre
Computer station
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Grab bar near toilet
Handrails in hallways
Handrails in stairways
Lift
Low-height counter and sink
Raised toilet seat
Visual alarms in hallways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
5 floors
Banquet hall
Built in 2017
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
38-cm flat-screen TV with premium channels
Food and drink
Refrigerator
More
Air conditioning
Desk
Desk chair
Heating
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
Self-parking fee: EUR 19 per day
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Duisburg
IntercityHotel Duisburg Hotel Duisburg
Frequently asked questions
Is IntercityHotel Duisburg pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at IntercityHotel Duisburg?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at IntercityHotel Duisburg on 13 Mar 2026 start from €67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at IntercityHotel Duisburg?
Self-parking is available for EUR 19 per day.
What time is check-in at IntercityHotel Duisburg?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at IntercityHotel Duisburg?
Checkout is at 11:30 AM. Late check-out is available for a fee.
Where is IntercityHotel Duisburg located?
Located in Duisburg Mitte, this hotel is within a 10-minute walk of Citibank-Tower, Duisburg Christmas Market and Theater Duisburg. Mercatorhalle Duisburg and Duisburg Town Hall are also within 15 minutes. Duisburg (DUI-Duisburg Central Train Station) is only a 3-minute walk and Duisburg Central U-Bahn is 6 minutes.
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Reviews
IntercityHotel Duisburg Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice staff and clean environments, fast check in and check out.
Kashiwamori
Stayed 1 night in Apr 2024
6/10 Okay
Nick
14 Sept 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable, but needs functional updates
The staff were friendly and the room comfortable, but so many things about the hotel were broken--the elevator, the laundry, the soap dispenser, the check-in system. There were multiple inconveniences related to basic hotel functions.
All good, excellent location very near the railway station.
We were greeted on the first day (Christmas day) with bubbly wine and a big smile from reception personnel - good stuff!
For a quick stop over In Duisburg this hotel was perfect with one of best hotel showers! It’s right next to the main train station with a few bars and restaurants nearby.
I loved this place. Rooms are super clean and perfectly arranged, hall is very inviting and the entrance closed at night so I felt extremely safe. Highly recommended!
Check in was a bit bizarre. They asked me if I had been there before saying that I had previously left my room in a mess. It was my first time there. 😅.
Besides that, everything was smooth, room clean and comfortable bed.
I like the view over the train station and motor way downstairs. Can feel the city Puls. Room is very clean with nice decor. The bed is very comfortable
I have been staying on this hotel a couple of times, and this is the best hotel option to stay in Duisburg. This hotel is next to main train station (Duisburg hbf), and the main shopping street, in other words central location. I really have to highlight their staff member named L. Gonzales who has been working at this hotel for a few years, he was really service minded, with a great attitude and made the whole experience top notch. Keep up the good work!
Faisal
Stayed 3 nights in May 2024
8/10 Good
Manfred
8 Nov 2023
Liked: Cleanliness, staff & service
Good, but a lot room for improvement.
I have been satisfied in the past. There are some issues I did not like:
- On Sat. (!), at around 10:30 pm, it was not possible to get a drink at the bar.
- There were sometimes not all the required towels in the room.
- There were no tissues in the room.
- I was not possible to leave stamped letters to be mailed at the reception desk before departure, a service that every hotel should provide.
- One bottle of water as a courtesy when you are staying five days is not much of a courtesy.
- Service personnel should not always knock and disturb to ask whether everything is fine.
- Faucets in almost all rooms I ever stayed in were leaking.
- Many sinks do not drain appropriately.
- When taking showers, too much water enters the bathroom.
- Some information about restaurants should be provided.
What I still love to stay:
- Closeness to train station.
- Nice receptionists.
- Public transportation is free.
- Easy to leave luggage after departure in storage room.
The stay was absolutely fine. We had a couple of requests, and the staff members kindly helped us to find solutions.I have a couple tips to help you improve your customer service:
Tip 1:
Smile! Especially at the reception. Smile at your guests when they arrive, ask friendly questions like "how was your trip?" Smile at your guests when they approach the reception to ask questions. A warm, genuine smile will leave a lasting impression and create a more pleasant and relaxing atmosphere. (To be honest, I shouldn't have to say this... it's the basics of Hotel Management).
Tip 2:
Be aware of your surroundings (especially at breakfast). Acknowledge the presence of the guests! Welcome them, say good morning, smile, get out of the way (if you are blocking the guests path), and maybe even say something funny or friendly! Nobody said anything to me when I arrived at breakfast. This was unprofessional.
Tip 3:
This is more of a personal one, but stop clearing the plates so quickly at breakfast! One of my plates had perfectly good butter on it that I still wanted to use, but the staff member cleared everything too frequently, suddenly and without warning. A bit of communication and awareness would go a long way!
These are nice gestures that you get in 5 star hotels in Germany, but around the world, it's actually quite normal! Some basic customer service skills will do wonders for your business (and reputation). After all, you want to make a profit, right? ;-)
I had a bizarre experience in which the TV turned itself on every hour through the night. So I hardly got any sleep.
The night porter was rude and unhelpful.
Anna at reception was kind to offer a small partial refund and late check-out.
JOHN
Stayed 1 night in Nov 2025
6/10 Okay
Mohd
8 Nov 2025
Liked: Staff & service
Room Cleaning was not provided on daily basis which is wrong considering this is 4 Star Property.