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Mercure Exeter Rougemont Hotel

3.5 star property
Hotel in Exeter with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Exeter Rougemont Hotel

In-room safe, desk, iron/ironing board, free WiFi
Lobby
Exterior
Exterior
Miscellaneous

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
The price is €87
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

Highlights

Connecting rooms available
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Connecting rooms available
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • 21.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

Highlights

Connecting rooms available
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
Coffee/tea maker
Digital channels
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Connecting rooms available
LCD TV
Sofa bed - double
Bathrobes
Private bathroom
Eco-friendly toiletries
Hairdryer
Eco-friendly cleaning supplies
  • 22 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
5 Jan - 6 Jan 2025
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About the area

Map
Queen Street, Exeter, England, EX4 3SP

What's nearby

  • Exeter Cathedral - 5 min walk
  • University of Exeter - 8 min walk
  • Spacex - 10 min walk
  • Exeter's Historic Quayside - 12 min walk
  • Exeter Northcott Theatre - 3 min drive

Getting around

  • Exeter Central Station - 1 min walk
  • Exeter (EXT-Exeter Intl.) - 12 min drive

Restaurants

  • ‪The Exploding Bakery - ‬1 min walk
  • ‪Five Guys Exeter - ‬1 min walk
  • ‪Devon Coffee - ‬2 min walk
  • ‪BrewDog Exeter - ‬3 min walk
  • ‪Bill's Exeter Restaurant - ‬3 min walk

About this property

Mercure Exeter Rougemont Hotel

Hotel near a train station
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Mercure Exeter Rougemont Hotel. The on-site British cuisine restaurant, Drakes Restaurant, serves dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • English breakfast (surcharge), self-parking (surcharge) and free newspapers
  • Meeting rooms, a lift and smoke-free property
  • Luggage storage, a ballroom and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 98 rooms boast comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with digital channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12.50 per day)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 10 AM for a fee: GBP 16.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Drakes Restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 12.50 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Rougemont
Rougemont Exeter
Rougemont Hotel
Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel
Mercure Rougemont Hotel
Mercure Exeter Rougemont
Mercure Rougemont
Mercure Exeter Rougemont Hotel Devon
The Rougemont Hotel, Exeter Hotel Exeter
Mercure Exeter Rougemont
Mercure Exeter Rougemont Hotel Hotel
Mercure Exeter Rougemont Hotel Exeter
Mercure Exeter Rougemont Hotel Hotel Exeter

Frequently asked questions

Is Mercure Exeter Rougemont Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Exeter Rougemont Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Exeter Rougemont Hotel on 6 Jan 2025 start from €86.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Exeter Rougemont Hotel?

Self-parking is available for GBP 12.50 per day. Limited spots are available.

What time is check-in at Mercure Exeter Rougemont Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Exeter Rougemont Hotel?

Checkout is at noon.

Where is Mercure Exeter Rougemont Hotel located?

Situated in Exeter, this hotel is steps away from Royal Albert Museum and Art Gallery, RAMM and Harlequins Shopping Centre. Gandy Street and Guildhall Shopping Centre are just steps away. Exeter Central Station is only a 2-minute walk and Exeter St David's Station is 11 minutes.

Mercure Exeter Rougemont Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 270 out of 826 reviews" "
Rating 8 - Good. 317 out of 826 reviews" "
Rating 6 - Okay. 138 out of 826 reviews" "
Rating 4 - Poor. 66 out of 826 reviews" "
Rating 2 - Terrible. 35 out of 826 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the train and 5 minutes walk to the shops, restaurants and cathedral.
Stayed 2 nights in Dec 2024

8/10 Good

Jeanette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The horel is in an excellent location for shopping and eating in Exeter and is opposite Exeter Central station.
Stayed 1 night in Dec 2024

8/10 Good

Craig

Liked: Staff & service, amenities, property conditions & facilities
The bedroom wasnt the cleanist. Marks on the pillows (they were claen though) the matress proctector was stained. The carpet was bare/worn in places. Tea/cofee stains on the wall near the bin. The room had an adjoining door to the next room and you could hear everything.
Stayed 3 nights in Dec 2024

6/10 Okay

Ange

Liked: Staff & service
Disliked: Cleanliness
A quite loud humming type noise on and off right through the night kept waking me. Heating unit on the roof or something similar maybe? Staff were great and very friendly. The location was perfect, very central.
Stayed 1 night in Nov 2024

6/10 Okay

Fran

Liked: Staff & service, property conditions & facilities
Ok, common areas were very cold. Staff were lovely.
Stayed 1 night in Nov 2024

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel itself was fine. But paid for 2 nights, but person booking us in only added us for 1 night. Had to go to the desk to get key card reset on day 2. Parking charge paid on arrival, but again there was an error, so had to pay further £12.50 when checking out. Shower gel dispenser empty on arrival. Not enough towels for 2 guests. No proper bath mat, had to use a towel on the floor slippery & dangerous. Not worth its 4 star rating
Stayed 2 nights in Nov 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, large rooms and service was excellent. No aircon though.
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very well placed in the centre. However the parking was limited and quite expensive
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Bryony

Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and made the stay very comfortable and relaxing.
Stayed 1 night in Sep 2024

6/10 Okay

Richard and Pauline

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! we will be back
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was well located and staff were very friendly and helpful. The room was very small, it was difficult to get in and out because the door was so close to the bed. The bed was extremely hard and one of the mugs had a large crack. Staff did give us a duvet to put under the mattress and did replace the mug. At that price though I had expected more comfort.
Stayed 2 nights in Sep 2024

8/10 Good

Laurence, Belfast

Liked: Staff & service
This hotel is never a 4 star accommodation. It's more 2 star. Location is great..Breakfasts are great, otherwise the hotel needs a complete overhaul. Thread bare carpets throughout. Creaking floorboards throughout. Small bedroom No 305. The parking system is disgraceful. Yes they only have 20 spaces to accommodate 90 odd rooms at a charge of £12.50 per night. But they allow non residents 2 hours free parking. The manager at breakfast looked great with crisp ironed shirt, but the other staff were shabby with non ironed shirts...Maybe not even 2 Star.
Stayed 4 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the high street
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Noel

Liked: Staff & service, property conditions & facilities
Well positioned for the town
Stayed 3 nights in Sep 2024

8/10 Good

Joanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We quite often stay here but could you please sort out the remotes on your tvs (never been once and not had an issue with them) and one large towel for two people isn’t enough. Apart from that our stays have always been good and your staff have lovely.
Stayed 1 night in Sep 2024

2/10 Terrible

Paeder

Travelled with partner
Disliked: Staff & service
A hotel staff member entered our room at around 4:30 am whilst we were sleeping. I shouted at them and they left. I'm not quite sure why they came in, even if they got mixed up and thought the room was empty, what's the reason to enter a room so early in the morning? Most hotels don't start cleaning until after checkout time. We felt very unsafe and didn't sleep for the rest of the night. In addition, there was no hot water (had cold showers), only provided one towel for 2 people...the area surrounding the hotel was pretty loud and could be heard from the room due to single glazed windows.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links, great location great service
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Once again super service from the lovely reception team. We love this hotel and will be back next year
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the heart of Exeter
A lovely welcome from the reception team - very easy and quick. All round a friendly and efficient team - thank you.
Stayed 1 night in Aug 2024