Mercure Exeter Southgate Hotel

4.0 star property
Warm up by the hotel’s relaxing facilities like its pool or rejuvenating sauna then start your day with an excellent breakfast.

Choose dates to view prices

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Lobby
Indoor pool
Beach
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
The current price is €97
includes taxes & fees
20 Mar - 21 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Sofa bed - double
Blackout curtains
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Classic Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 3 min walk
  • Exeter Cathedral - 6 min walk
  • Spacex - 6 min walk
  • Royal Albert Museum and Art Gallery - 8 min walk
  • University of Exeter - 19 min walk

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Upscale family-friendly hotel near Exeter Cathedral
Take advantage of dry cleaning/laundry services, a bar and a health club at Mercure Exeter Southgate Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner and children's meals. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • Meeting rooms, luggage storage and a front desk safe
  • Multilingual staff, a water dispenser and a vending machine
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 156 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 151 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of 2 Mar 2025, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on 20 Mar 2025 start from €96.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Exeter Southgate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Exeter Southgate Hotel?

Self-parking is available for GBP 15.00 per night.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Exeter Southgate Hotel?

Checkout is at noon.

Where is Mercure Exeter Southgate Hotel located?

This family-friendly Exeter hotel is located in the business district, within a 10-minute walk of City Wall and Exeter Cathedral. Princesshay and Cygnet New Theatre are also within 5 minutes. Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes.

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Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1008 reviews
Rating 8 - Good. 301 out of 1008 reviews
Rating 6 - Okay. 178 out of 1008 reviews
Rating 4 - Poor. 100 out of 1008 reviews
Rating 2 - Terrible. 50 out of 1008 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Very helpful staff, privilege room very comfortable and warm, everything worked. Breakfast good, parking good and a very convenient location.
Stayed 3 nights in Feb 2025

8/10 Good

Jodie

Very lovely stay. Just a little disappointed the jacuzzi wasn’t working.
Stayed 1 night in Feb 2025

6/10 Okay

Sarah

Ok for a short stay. Bit worn. Great location. Fab staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

The manager, Peter was in my opinion the best host, plaudits to this fine gentleman
Stayed 3 nights in Feb 2025

6/10 Okay

Ian

Staff very pleasant. Rooms looking a little tired in places.
Stayed 2 nights in Feb 2025

8/10 Good

CLINTON

A great location / setting. The room modestly sized and comfortable. The stay - satisfactory, but parking very expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Very good - gym slightly dated but still useful to have
Stayed 4 nights in Dec 2024

8/10 Good

Catherine

Great hotel for convenience, staff friendly, food 👌. Noise from other rooms ie snoring, not ideal. £15 per day extra for parking plus £10 each extra to use pool, excessive.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Convenient for the cathedral and parking.
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Great Stay
Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Very nice Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Kirsty

A nice hotel, lovely pool, sauna and hot tub. Friendly staff
Stayed 2 nights in Jan 2025

8/10 Good

Andrea

Nice ghotel and good location
Stayed 1 night in Oct 2024

10/10 Excellent

kevin

Fantastic hotel, lovely staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Lovely stay in a great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

NICK

V Good - nice clean room, good breakfast and helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Great location , parking , very clean hotel would recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Lovely well equipped gym. Good breakfast
Stayed 2 nights in Nov 2024

8/10 Good

John

Disabled access was first class.
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Great stay. Just pillows a bit hard Lovely staff
Stayed 1 night in Oct 2024

10/10 Excellent

Adele

Excellent
Just stayed for 1 night but wish it could have been 2. All staff super friendly & accommodating, room spotless as was the whole hotel, lovely Christmas decorations & pool, sauna & jacuzzi amazing
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Arrived on a Saturday afternoon, no parking available at the hotel. Parked in Magdolen at car park 2 mins walk from hotel and cheaper Check in was straightforward. Our room was clean and comfortable. Staff we interacted with were friendly. Would stay again
Stayed 2 nights in Nov 2024

8/10 Good

Chris

I ordered 7 twin rooms but only got 5 (and 2 doubles). Appreciate that it was a busy weekend (rugby and football etc), but not ideal. Having said that, lovely staff and a really nice hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Great hotel in central but quiet location near Exeter Cathedral, with friendly & helpful staff. Disappointed with new charges of £10 per visit since April 2024 for hotel guests to use the pool & spa.
Stayed 1 night in Nov 2024