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Mercure Exeter Southgate Hotel

4.0 star property

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Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor spa tub
Exterior
Interior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
The current price is €88
includes taxes & fees
10 Jul - 11 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Portable fan
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Portable fan
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Portable fan
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Portable fan
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Portable fan
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

Family Room, 1 Double Bed (Classic)

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Heating
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Portable fan
Hairdryer
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 1 min walk - 0.2 km
  • Spacex - 5 min walk - 0.4 km
  • Exeter Cathedral - 5 min walk - 0.4 km
  • University of Exeter - Saint Luke's Campus - 11 min walk - 0.9 km
  • University of Exeter - 20 min walk - 1.7 km

Getting around

  • Exeter Central Station - 10 min walk
  • Birmingham Airport (BHX) - 180 min drive

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Upscale family-friendly hotel near University of Exeter
Take advantage of dry cleaning/laundry services, a bar and a health club at Mercure Exeter Southgate Hotel. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner and children's meals. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • English breakfast (surcharge), self-parking (surcharge) and express check-out
  • A lift, wedding services and a vending machine
  • Multilingual staff, smoke-free property and a banquet hall
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 156 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Coffee/tea makers, heating and portable fans

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 16 per night)
  • Onsite parking includes off-street options

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gate House Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (112 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Self-parking fee: GBP 16.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Pool fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on 10 Jul 2025 start from €87.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Exeter Southgate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Exeter Southgate Hotel?

Self-parking is available for GBP 16.00 per night.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Exeter Southgate Hotel?

Checkout is at noon.

Where is Mercure Exeter Southgate Hotel located?

This family-friendly Exeter hotel is located in the business district, within 1 mi (2 km) of City Wall and University of Exeter. Princesshay and Cygnet New Theatre are also within 5 minutes. Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes.

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Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities
Great location for the city
Stayed 2 nights in Jun 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, relaxing & a few minutes walk from all the shops. Spacious bathroom & really comfortable bed
Stayed 2 nights in Jun 2025

10/10 Excellent

Fraser

Liked: Cleanliness, amenities, property conditions & facilities
Awsome stay, the staff (especially the receptionists!) Were amazing, they went above and beyond to make our stay great!
Stayed 2 nights in May 2025

10/10 Excellent

Francis

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel rooms are very dated and tired
Stayed 1 night in Jun 2025

6/10 Okay

Gillian

Have stayed at this hotel for many years - I visit Exeter several times a year to visit relatives - it seems to me to be in need of a little updating. I believe staff numbers (particularly in the dining room have been cut down. It is situated in a most convenient location and is very adequate for a stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location and good staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bed were comfortable. Excellent shower. We enjoyed our stay.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

It is a very comfortable hotel, our room was very clean but could have done with more coffee, sugar ect
Stayed 1 night in Mar 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Viki

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and comfy
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Our second stay at this wonderful hotel where we met up with the manager, Peter who we met during our last visit in February. This wonderful gentleman is what customer service is all about
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacquelene

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay. Good breakfast. Coffee from machine could be hotter.
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Beautiful hotel and friendly professional staff

Our first impression was amazing but sadly we didn’t stay the night because our daughter and son was in a road accident so we had to leave with in 10 minutes of entering our beautiful room.
Stayed 1 night in Feb 2025

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in heart of Exeter. Clean, warm, lovely room, big bed. Bathroom completely new with excellent water pressure but the shower had issues draining! Would recommend and would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great location close to the cathedral, clean and cosy rooms with a lovely warm reception.
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Stay

Great location for all the city bars, pubs and restaurants while being next to Exeter Cathedral. Nice comfortable stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Nice ghotel and good location
Stayed 1 night in Oct 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, room comfort
Hotel was great. 1 room smelled a little damp in the wet room. The others smelt of smoke. But other than that they were great
Stayed 1 night in Mar 2025

6/10 Okay

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and pleasant staff. Noisy during night with guests banging doors and talking in corridors.
Stayed 1 night in Feb 2025

8/10 Good

CLINTON

Liked: Cleanliness, amenities, property conditions & facilities
A great location / setting. The room modestly sized and comfortable. The stay - satisfactory, but parking very expensive.
Stayed 1 night in Dec 2024