Fagnan Holidays

This property is easy to access and check into! The amenities here are more than you will ever see in a standard hotel. Very clean and well equipped. I would recommend and stay here again and again.

Lovely, cosy vibes. Welcoming staff and always helpful. Perfect place within Val Thorens, close to everything.

This hotel is a practical ski hotel on the slopes. Generally, it is fine, it has a good spa and the staff are friendly and helpful. Unfortunately, the food was catastrophically bad. In addition to this we had a very surreal experience when there was veal on the menu and we were instead served turkey. Staff argued at length that it was veal. I have never had such an experience in my life before. The senior staff went to great lengths to make up for it but the food was really terrible every day. Otherwise it was fine.

Everything is fine except pellows it is too hard

The hotel and the room itself is absolutely fine. Our room was clean, spacious and had a good view through the balcony of the village. Check in was smooth and the reception was generally polite and helpful. You can tell the hotel building used to be a glamorous place which still has some of its charm but would definitely benefit from some upgrade. The location is very convenient - a 7 min walk to the ski gondola to Méribel. The elevator outside the parking lot takes you right into the heart of the town. However, something disastrous must have happened with the kitchen operation. We were there for 3 nights and for 2 of the breakfasts, they did not have cheese and for 1 breakfast they did not have bacon because delivery wasn’t received. This begs the question who runs a hotel breakfast buffet in France with just one day of cheese supply? While breakfast was mildly acceptable, dinner was just scandalously disappointing. The menu was quite small to begin with. There was the menu of the day and the a la carte menu which had 3 choices of main dishes. Each dish was supposed to come with seasonal vegetables, fries or gratin dauphinois. We were the first table to arrive and they already informed us that gratin dauphinois was not available. One of us ordered the entrecôte, medium rare, but what came out was a cold blue piece of fatty meat. The supposed seasonable vegetable was in fact just some green salad from a bag. The fine dining dishes you see online do not exist anymore.