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Riad Raouia

4.5 star property
Luxury riad connected to a shopping centre in Ville Nouvelle with 2 restaurants

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Riad Raouia

Interior entrance
Massages
Classic Double Room | Bathroom sink
Food and drink
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room (Yassmine)

Comfort Double Room (Yassmine)

Comfort Double Room (Yassmine)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chambre ZOHRA, Full Bed

Chambre ZOHRA, Full Bed

Chambre ZOHRA, Full Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Select Comfort bed
Blackout curtains
Egyptian cotton bed sheets
  • 22 sq m
  • Sleeps 2
  • 2 Double Beds

About the area

Map
Avenue Ibnou Al khatib, Rue Annaba, No 6, Fes, Fèz Meknes, 30000

What's nearby

  • Borj Fez Mall - 4 min drive
  • Royal Palace - 4 min drive
  • Blue Gate - 7 min drive
  • Place Bou Jeloud - 7 min drive
  • Zaouia Sidi Ahmed Tijani - 9 min drive

Getting around

  • Fes Station - 10 min drive
  • Fes (FEZ-Saiss) - 19 min drive

Restaurants

  • ‪LAVILLA - ‬18 min walk
  • ‪Katana Sushi - ‬11 min walk
  • ‪Tipico Pizza - ‬2 min walk
  • ‪Café Marbella Palace - ‬6 min walk
  • ‪So Sweet Café - ‬13 min walk

About this property

Riad Raouia

Luxury riad near Borj Fez Mall
Located close to Royal Palace and Place Bou Jeloud, Riad Raouia provides an adjacent golf course, a free food/drink shopping service and a terrace. Treat yourself to a massage at Hammam tradicionnel, the on-site spa. Make sure that you enjoy lunch, dinner and Moroccan cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Limo/town car service, local cuisine breakfast (surcharge) and express check-out
  • Tour/ticket information, coffee/tea in reception and multilingual staff
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee: EUR 10 to 15 per person
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 35; reservation required

Restaurants on site

  • Riad Raouia

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 22 April 2024 to 22 December 2025 (dates subject to change).
The property is closed during the summer season.
The property will be renovating from 11 December 2023 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
During renovations, the riad will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 30
  • New Year's Eve (31 December) Gala Dinner per child: EUR 15 (from 10 to 10 years old)
  • New Year's Day (1 January) Gala Dinner per adult: EUR 30
  • New Year's Day (1 January) Gala Dinner per child: EUR 10 (from 3 to 10 years old)
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 to 15 per person
  • Airport shuttle fee: EUR 8 per vehicle (one-way, maximum occupancy 07)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 35
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking and access to the hot springs
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Riad Raouia Fes
Raouia Fes
Riad Raouia Fes
Riad Raouia Riad
Riad Raouia Riad Fes

Frequently asked questions

Is Riad Raouia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Raouia?

Self-parking is free at this property.

What time is check-in at Riad Raouia?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Riad Raouia?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Riad Raouia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 8 per vehicle applies.

Where is Riad Raouia located?

Located in Ville Nouvelle, this luxury riad is 2.2 mi (3.6 km) from Borj Fez Mall and 2.7 mi (4.4 km) from Royal Palace. Blue Gate and Place Bou Jeloud are also within 6 mi (10 km).

Riad Raouia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 22 reviews" "
Rating 8 - Good. 4 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and friiendly place
Stayed 2 nights in Nov 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very nicely remodeled with an excellent spa service. We recommend both the scrub & message. It was very good. Our room was clean & spacious. Just be aware that it’s quite a distance from old town if that’s important to you. It is not a riad, but a beautifully rejuvenated villa. There are a few nice cafes about a 10 min. walk away. The owner is extremely kind and considerate.
Stayed 2 nights in May 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is the most beautiful Riad I stayed in Morocco. Attention was made to all the details with perfection in mind. The grounds are well manicured with orange, lemon trees which were in full bloom with heavenly scents . Fatima the owner goes extremely out of her way to please all the guests from their required food likes and dislikes for breakfast to their possible allergies. I requested from Fatima to arrange for our visit to the Medina and the exploring of Fes. This is a solid 5 star place with only a 3 star price. I would stay there again and again Perfection in everything
Stayed 3 nights in Mar 2023

10/10 Excellent

Eliel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay!
It was a very comfortable and clean stay. We loved the stay and how Moroccan the style was. The bathrooms are usually the issue we run into when staying in Morocco. However this stay had a great restroom. Will stay again.
Stayed 1 night in Jul 2021

8/10 Good

SE, Nashville, TN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size & decorated in very pretty Moroccan style furnishings. The breakfast was wonderful & served in a beautiful room. We stayed in a downstairs room & it was a little noisy because it was close to the entrance. Overall, very charming Riad.
Stayed 4 nights in Nov 2019

8/10 Good

Minou, Chicagp

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated in traditional style, service was excellent.
Stayed 3 nights in Oct 2019

10/10 Excellent

A., New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing experience! The place was gorgeous. Beautiful architecture and decorations. It was so nice to be able to speak in Spanish or English with the owner Mrs Fatima and the staff! They were absolutely amazing and super nice and treated and welcome us like family. The place is super clean and the house keeping staff wonderful. Take it from me being a house keeping manager and having high levels of cleanliness and service. They were a 10. One thing we learned and wish we knew since they were so knowledgeable was actually booking tours with them. They have a variety of tours that they can customize to your preference. I did like the location it felt safe, relaxing and quiet. They made us an authentic Morrocan dinner that was healthy and delicious and their breakfast was really good every morning. The airport transport was also great and easy. Also they offer spa services like the Hammam which I highly recommend. I will definitely come back to this Riad.
Stayed 4 nights in Sep 2019

10/10 Excellent

Rox, Vancouver, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fatema and her family take care of you like family. I would recommend this place to EVERYONE. Great people, great food, great beds, and exceeds all expectations.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Raid with lovely staff with traditional hospitality.
Stayed 7 nights in Feb 2019

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly place very clean and beautiful decor
Stayed 1 night in Dec 2018

10/10 Excellent

Frank

Nice people good breakfast
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

too old, and don't expect any service, the breakfast is good, bit far away from city
Stayed 1 night in Oct 2018

6/10 Okay

Al, Canada

Liked: Cleanliness
Property is in residential area so yes it is quiet, down side is it is so out of the way that taxi drivers do not know the location of this Riad. We carried the name and address of the Riad, plus google map showing Riad location, all taxi drivers we found had to call the Riad to get direction. Some simply refused to take us. BTW you DO have to take taxis to all major attractions, including the Médina. Fatima was a nice and helpful hostess but not always reliable ... promised to give us travel advice at 9:30am but never showed up until we had a worker woke her up from bed at 10:30am. Also the phone line did not work the day we checked out which meant we couldn’t use credit card. Had to walk out via dark side streets to the main road at night to get a substantial amount of cash f on an ATM. Not a pleasant experience. Apparently, according to Fatima, problem with phone line happens quite often, so be prepared. Overall, the stay was ok but I would recommend somewhere in old Fes.
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad location, nothing within walking distance. Pushy staff trying to up sell tours with their commissioned partners. Bathroom was very outdated - shower sprayed everywhere and terrible pressure. Not a typical riad with a beautiful courtyard. Towels felt like sandpaper. Bedroom was nice and wifi worked well.
Stayed 1 night in Oct 2018

10/10 Excellent

Erin, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing owner and family! Beautiful Riad.
This is a beautiful Riad. With it’s gorgeous roses outside, to the most welcoming owner inside. The ambiance is breathtaking. A wonderful display of a traditional Moroccan home. I’m impressed with how well they were able to speak our languages. They were very helpful with anything we needed. I love that we had a common living room area to relax in, other than our bedroom. Breakfast in the morning was very traditional, homemade and delicious. This is such a beautiful place that I highly recommend someone to go see.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schöne Unterkunft und mega freundliche Gastgeber. Wir sind später als geplant eingetroffen und trotzdem haben sie uns noch einen mega freundlichen guid für die medina organisiert. Unser schönster Aufenthalt auf der gesamten Reise
Stayed 1 night in Mar 2023

10/10 Excellent

Stefano, Milano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiente tradizionale marocchino, autentico. Belle camere, bella reception e zona colazione. Eccellente la colazione e la disponibilità del personale.
Stayed 3 nights in Dec 2019

4/10 Poor

JUSTINE

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beau riad mais ne convient pas a un séjour pro
Tres beau Riad mais pas du tout adapté pour un sejour professionnel Chambre bruyante, qui donnait sur le "salon" ou les invités parlaient fort. Quand jai demandé un peu de silence a 22h on m a répondu qu'il n'était pas encore minuit... accueillant
Stayed 2 nights in Nov 2019

10/10 Excellent

Wafae, Paris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjournés 4 nuits au sein du Riad et nous avons adorés. La chambre était joliment décorée et était très propre. Le petit déjeuner était très bon. Le personnel sympas et à l’écoute... Bref, nous avons tout aimés.
Stayed 4 nights in Apr 2019

6/10 Okay

nishigaki

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
清潔だけどトイレの芳香剤が残念です。
rリヤドではなく、ビラという感じでした。とても清潔で、親切でとても清潔ですがすが、私の部屋はシャッターがあかない部屋でトイレの芳香剤がきつくて、眠れませんでした。場所もおもていた以上に不便でした。周りにはあまり何もなかったです。
Stayed 3 nights in Jan 2019

10/10 Excellent

Grank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr malerisch ausgestattetezimmer, Augenweiden von Ornamenten uns dergleichen. Sehr freundlich und hilfsbereit geführt, sehr schmackhaftes Frühstück
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time here. The hotel looks so nice, we're still impressed. Rooms are clean, room service was excellent. The owner is incredible and helps you to have a nice stay. They also book excursions / guided tours Fes and other cities, which I also totally recommend. Thank you!
Stayed 4 nights in Apr 2018