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c-hotels Diplomat

4.0 star property
Explore historic landmarks then return to your hotel for drinks at the bar. Enjoy helpful staff assistance along with convenient services like luggage storage.

Choose dates to view prices

Photo gallery for c-hotels Diplomat

Smart City View
Interior
Interior
Interior detail
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Air conditioning
The current price is €90
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spacious Triple

Spacious Triple

Spacious Triple

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart City View

Minibar, in-room safe, individually furnished, desk

Smart City View

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Smart

Smart

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Minibar, in-room safe, individually furnished, desk

Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Deep-soaking bath
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property – evening/night

c-hotels Club

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
8.4 out of 10, Very good, 1,002 reviews
The price is €109
includes taxes & fees
24 Feb - 25 Feb
c-hotels Club
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About the area

Map
Via Alamanni Luigi 9, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 7 min walk
  • Cathedral of Santa Maria del Fiore - 12 min walk
  • Ponte Vecchio - 15 min walk
  • Uffizi Gallery - 17 min walk

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 1 min walk
  • Florence Santa Maria Novella Station - 2 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Trattoria Dall' Oste - ‬1 min walk

About this property

c-hotels Diplomat

Upscale hotel near Historic Centre of Florence
Located close to Basilica of Santa Maria Novella and Fortezza da Basso, c-hotels Diplomat provides dry cleaning/laundry services, car hire on-site and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A 24-hour front desk, a front desk safe and luggage storage
  • Multilingual staff, smoke-free property and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 85 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • Daily housekeeping, desks and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Self-parking fee: EUR 30 per night
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number IT048017A1WEOSWDFF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Diplomat Florence
C Hotels Diplomat
Hotel Diplomat Florence
C-Hotels Diplomat Hotel Florence
C-Hotels Diplomat Hotel
C-Hotels Diplomat Florence
C-Hotels Diplomat
c-hotels Diplomat Hotel
c-hotels Diplomat Florence
c-hotels Diplomat Hotel Florence

Frequently asked questions

Is c-hotels Diplomat pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at c-hotels Diplomat?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at c-hotels Diplomat on 23 Feb 2025 start from €75.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at c-hotels Diplomat?

Self-parking is available for EUR 30 per night.

What time is check-in at c-hotels Diplomat?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at c-hotels Diplomat?

Checkout is at 11:00 AM.

Where is c-hotels Diplomat located?

Located in Santa Maria Novella, this hotel is within a 10-minute walk of Historic Centre of Florence, Basilica of Santa Maria Novella and Central Market. Piazza di Santa Maria Novella and Fortezza da Basso are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop and Florence Santa Maria Novella Station are within a 2-minute walk.

c-hotels Diplomat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 384 out of 926 reviews
Rating 8 - Good. 351 out of 926 reviews
Rating 6 - Okay. 128 out of 926 reviews
Rating 4 - Poor. 29 out of 926 reviews
Rating 2 - Terrible. 34 out of 926 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jamiely

Stayed 1 night in Jan 2025

8/10 Good

Josephine, Jacksonville

Liked: Staff & service
Hotel is across the train station which was very convenient. Lobby needs more lighting.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

wenhao

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't choose this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Venkat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Helpful and Very Cooperative Staff
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel right next to the train station! Everything is within walking distance and the staff members are incredibly friendly and helpful. Very quaint room too!
Stayed 2 nights in Sep 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stafa was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Shanna-Dyn

Stayed 1 night in Aug 2024

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely handy location
Stayed 1 night in Jun 2024

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very convenient and near the train station. To me who loves walking, this location is good.
Stayed 1 night in May 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to train station
Stayed 1 night in May 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Super convenient location if you are arriving in Florence at the central train station. Very clean room, spacious.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable rates and better than average room.
Very nice hotel. Convenient location.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Stayed 4 nights in May 2024

10/10 Excellent

Mark Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome area as it is across the train station which is convenient especially if you have a lot of luggage. It is also at least 20-30mins walk to sights if yoh don’t mind walking. It is also almost at ZTL and helps a lot of making sure you don’t cross the area if you are driving. Highly recommended!
Stayed 2 nights in May 2024

6/10 Okay

Ivelisse

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved that it was across the street from the train station which was great for arriving and leaving Florence. Taxis go on strike and you dont know until the day before or day of. Its the city so surrounding area is a bit dirty but as you walk around its not too bad. We were 15-30mins away walking distance from everything which was great. The hotel room was warm. The AC was not working. The breakfast was good here and the staff was extremely nice and helpful
Stayed 3 nights in May 2024

10/10 Excellent

DongYeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Y J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David, Juarez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and property itself are GREAT!
Stayed 1 night in Apr 2024

4/10 Poor

David

Liked: Cleanliness
Lobby looks nice, but room floor are looking deteriorated and furniture in room areas damaged and bathroom really uncomfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Vasanthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, staff were excellent and extra helpful. They went above and beyond to help us when we lost our phone in a taxi. We are grateful and thankful to the staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ding Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip in Florence
Good and convenient location. Will visit again in future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023