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Entire apartment·Private host

cozy, very comfortable with all facilities and personalized service.

Photo gallery for cozy, very comfortable with all facilities and personalized service.

Fridge, microwave, oven, electric kettle
1 bedroom, in-room safe, iron/ironing board, free WiFi
Dining
Hair dryer, towels, soap, shampoo
1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Entire apartment

1 bedroom1 bathroomSleeps 245 sq m

Popular amenities

7.6 out of 10
Guests liked the amenities.
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

cozy, very comfortable with all facilities and personalized service.

Located at only 10 min walking distance from the center of Florence or at only 4 minutes by tram access "T2" directly from Santa Maria Novella Train Station, we are located in one of the most central, exclusive and beautiful local neighborhoods of Florence. Near from La Fortezza da Basso Center, easy walking access to the Central Market of Florence and San Lorenzo and 1 km walking distance to The Duomo, Palazzo Vecchio and other important attractions in the center.
The Apartment La Fortezza is located in a very local neighborhood of Florence Via dello Statuto, the location has easily access to services as restaurants and local coffee places; the supermarket, bank, pharmacy at other services are located at only 2 steps walking distance, from home, very safe neighborhood.
The Apartment is located inside a modern building at the 1st floor with elevator access, offering a very quiet & private atmosphere. The apartment is fully equipped, perfect for 2 people.
Offer at the intern:
1 comfortable matrimonial bed
1 bathroom
Fully equipped kitchen
A/C & Heat
Living room.
Excellent wi-fi internet connection 24 hours for free.
We speak English, Spanish and Italian.
For us is very important provide you a personalize service a very welcoming experience and be at your disposal to provide all your needs.
Important:

You should pay at your arrival in cash the city taxes fee corresponding to €5,5 per person per night.
Late check in service after 19:00 should be requested in anticipation and approved by the host, fo this extra service after our schedule you should pay €30 in cash at your arrival.

Property manager

Jacqueline Chacon

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Kitchen

  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Sofa bed

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Books
  • Smart TV

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Safe

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)
  • Unit size: 484.4 square feet

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Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 9:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Suite Fortezza Basso Florence
Suite La Fortezza Basso Florence
Suite La Fortezza Basso Apartment
Suite La Fortezza Basso Apartment Florence

About the area

Map
Firenze, Toscana

What's nearby

  • Fortezza da Basso - 11 min walk
  • Historic Center - Downtown - 4 min drive
  • Piazza di Santa Maria Novella - 4 min drive
  • Cathedral of Santa Maria del Fiore - 6 min drive
  • Ponte Vecchio - 7 min drive

Getting around

  • Statuto Tram Stop - 1 min walk
  • Florence Statuto Station - 2 min walk
  • Peretola Airport (FLR) - 21 min drive

Restaurants

  • ‪Ooo - ‬7 min walk
  • ‪Girasol - ‬6 min walk
  • ‪Panificio Totò - Bistrot - ‬3 min walk
  • ‪Pasticceria Bellucci - ‬8 min walk
  • ‪TSH Rooftop Bar - ‬7 min walk

Frequently asked questions

Is cozy, very comfortable with all facilities and personalized service. pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at cozy, very comfortable with all facilities and personalized service.?

Check-in begins at 2:00 PM.

What time is check-out at cozy, very comfortable with all facilities and personalized service.?

Checkout is at 9:00 AM.

Where is cozy, very comfortable with all facilities and personalized service. located?

Located in the heart of Florence, this apartment building is within 1 mile (2 km) of Fortezza da Basso, Cathedral of Santa Maria del Fiore and Central Market. Gallery of the Academy of Florence and Basilica of Santa Maria Novella are also within 1 mile (2 km). Statuto Tram Stop and Florence Statuto Station are within a 2-minute walk.

cozy, very comfortable with all facilities and personalized service. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.8/10

Cleanliness

7.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Melika F.

Liked: Cleanliness
Clean space, but vibes were way off
The check-in process was smooth, the space was clean and cozy. The neighborhood was lovely, several nice restaurants and steps from the tram stop to the city center. However, there was an unidentified male voice screaming throughout the evening and night, starting the first night of the booking; all attempts to contact the property owner were met with silence. Between that terrifying situation, dogs barking at all hours, someone rattling the door to the flat after midnight, and someone skulking outside of the not-ground-floor window, I left the booking early. I have not, at time of writing, received even a partial refund for the remainder of my time there. I think this would be a great booking for a couple, with sturdy earplugs; it was not great for a single traveler. Also: listed on the amenities was a hot tub? I never found any sign of such, which was disappointing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Florence M.

Liked: Cleanliness
nice
It was very nice and good air conditioning. Close to metro as not super central but overall nice
Stayed 3 nights in Jul 2024

2/10 Terrible

Rachael & Evan

Shower did not drain. Planks of the wood floor were completely torn out.
Host was not ready for us to check in. She messaged us the afternoon of our arrival saying that we needed to preschedule our check in and was not able to come because she was an hour away. When her assistant finally let us in the room, the wood floor at the entrance of the room was completely torn apart because of water damage. The pictures online showed there was a room for a bed and a couch, but there was not a couch in the room. The shower head was immediately next to the toilet, with no wall separating them. The shower did not drain at all. My wife and I had to take turns making sure the overflowing water did not leak out into the main room while the other person showered. The room is about a 30 minute walk from everything in Florence, and it is very hard to get a taxi in the city. Overall, a disappointing experience.
Stayed 3 nights in Jun 2024

8/10 Good

Kevin G.

Liked: Cleanliness
Great location!
This is a very nice efficiency apartment. The location is almost directly across from the tram, which goes to city center and all the important stops in Forence. The best gelato and coffee shop right downstairs. This would 4 1/2 stars ony because there are no blinds sufficient to block the morning and evening sun if you want to take a nap or sleep any time after the sun comes up. We had sleeping masks fortunately. That said, this place was wonderful and the neighborhood is nice, clean and lots of good restaurants nearby.
Stayed 4 nights in Jun 2024

6/10 Okay

Alisha

Travelled with group
I liked how close the train is, makes it easy to get into the city. We did have a problem with the shower, it would not drain, and due to the layout, if it doesnt drain, it woulf flood the whole washroom. There is also a really loud neighbour??? Not too sure what was going on there, alot of screaming. Host isnt that great getting back to you either.
Stayed 4 nights in Jun 2024

2/10 Terrible

DEEPAK

Travelled with family
Disliked: Amenities, property conditions & facilities
First of all Jacqueline (the host) never communicated with me. The vanilla instructions to get to the property that were sent mentioned the wrong tram number. When I did my own due diligence and noticed the error, I sent a message to the host to confirm my finding at least 4 hours before my arrival in Florence. I got no response and I took the tram that I believed to the right one and got to the correct station. Upon arrival, coincidentally, a gentleman (Maurizio) arrived at the location at the same time as us. He let us in and apologized about something. When he opened the door he apologized about the broken wooden floor (or lack thereof) right at the entrance. He told me that this had just happened and that he had brought some mats to cover the damage. I accepted the apology and waived off the issue. Once he left, I noticed a smell in the apartment. I don’t know what the source was but it was barely tolerable. Then I noticed that the bathroom was very small (4.5 sq m maybe) a makeshift shower right in front of the toilet seat and no barrier of any kind between the toilet and the hand shower . Since I was only staying 2 nights and it was already already 630pm, I let it go. But the issue came when I took a shower. The small bathroom filled up with water since the drainage was blocked or something. It took 10-15 mins after the shower for the water to drain. The water started coming out from under the bathroom door and I had to put towels to absorb the water. This
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori T.

Liked: Cleanliness
Great location and had everything we needed.
It was a nice apartment and it was clean. We saw a few ants in the bathroom and someone must’ve had the windows open as there were several mosquitoes but nothing to kill them with. Great communication with the host.
Stayed 2 nights in Jun 2024

8/10 Good

Tori

We liked the quiet area and the tram stopped right in front. It is 15 min walk to train and 25 min to centre. We like to sit outside so a little patio would be nice but I think it is hard to get. The price was good
Stayed 3 nights in Jun 2024

10/10 Excellent

Kloie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying here! There was a bit of miscommunication with the check-in instructions, but other than that we had a great time. It was clean, safe, and charming :) I would recommend this to anyone traveling in Florence!
Stayed 4 nights in May 2024

10/10 Excellent

martha m.

Liked: Cleanliness
Florence
Everything was great except the shower was a bit difficult to use.
Stayed 3 nights in May 2024

10/10 Excellent

Margaret Valerie M.

Liked: Cleanliness
Florence stay
Clean, good location, we had tea and coffee provided which was great
Stayed 5 nights in Apr 2024

10/10 Excellent

Gianni F., Oakville, Canada

Liked: Cleanliness
Excellent location and cozy apartment
Short distance to the center of town yet nestled in with the locals. Great gelato shop just a few steps nearby.
Stayed 4 nights in Sep 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and well appointed. TV included Prime Video and Netflix. Free wi-fi. My only grumble was having to juggle the power cables between coffee maker and microwave. Jacqueline was easy to contact, and she was very helpful. Appartment was only a few steps away from the tram stop. City centre was only 3 stops away (less than 10 minutes ride). Will definitely check availability for next visit to Florence.
Stayed 5 nights in Jun 2023

6/10 Okay

Igor K.

Better maintenance necessary
We spent 3 nights here. The location is very convenient, three tram stops from the center. The host Jacqueline is a very helpful, attentive and thoughtful person. But these benefits can't compensate the apartments deficiencies. A mandatory part of the payment was fee for cleaning. There were spider webs in the bathroom, the floor was dusty, dirt on the air-conditioning unit. There was mold around the TV cable entry, covered by a small padded stool, obviously a known problem. A broken TV cable fixed with a duct tape. The bathroom is too rudimentary, it is too small and there is no space to place your hygiene stuff. Some upgrade/investment and definitely a better maintenance is necessary.
Stayed 3 nights in Apr 2024